Horrible customer service and the manager never helps. I used to love this store but I rather drive then go there.
Joanne D.
Évaluation du lieu : 1 Humble, TX
What happened to this place? Employees became so disrespectful, very very very poor customer service!!! In the check out all employees keeps chatting with each other and acting like customers doesn’t exist! In addition to that, since they act like they are just chillin and talking they tend to slow down the pace of simply checking out a person with 3 – 4 items! Very rude employees! Store is also very messy, clothes everywhere!
Daisy L.
Évaluation du lieu : 4 Houston, TX
This brand seriously has some of the greatest uniform pants alive IMO. Alongside from that, their selection just seems to get bigger and bigger and bigger every time I visit. The designs are cute, fresh, hip, and reliable.
Emiliy F.
Évaluation du lieu : 1 Houston, TX
Good grief. It is Sunday before school starts and they only have two checkout lanes open?!? This is ridiculous. Don’t waste your time here!!!
Allyson S.
Évaluation du lieu : 1 Houston, TX
I have NEVER seen such treatment of customers. I am a former Old Navy employee and had I treated a customer the way I watched my mother treated today, I would have been fired on the spot. After waiting at checkout for at least 10 minutes, we are told they can’t accept cash there and we must go to the end of the cash line. Had they announced this, we wouldn’t have waited… half of the line had to move! My mother finally gets to speak with a manager, feeling an announcement should have been made to the people in line prior, and the manager starts putting fingers in her face and asking whether or not she wants her merchandise. They obviously don’t care about customer service anymore. That woman had one more time to put a finger in my mother’s face before she lost said finger. Formal complaints WILL be filed. I will never ever shop at this location again!
Cameron Y.
Évaluation du lieu : 4 Houston, TX
Despite this Old Navy being in a crowded mall, this location seems to always be well stocked. I love coming here for cute, affordable casual clothes. From skirts to dresses to jeans and tanks, Old Navy is one of my go-to places. The only disadvantage to this location is parking. If you want to only go to Old Navy and not browse the mall, it’s pretty hard to find somewhere to park near the entrance.
Kelvin D.
Évaluation du lieu : 3 Houston, TX
Wow, only one review. Has big bad Old Navy run it’s course in America. I remember at one time Old Navy stayed packed. Stuff all over the place. Surprisingly I walked into this location on a weekend and was able to shop without bumping into folks. Place was surprisingly clean and workers were helpful. This is were I go to get my Cali themed tshirts. I HELLA represent the Bay Area & San Diego. On this day though I was sad not to see not one Cali themed shirt. Instead all I saw were Old Navy and Pop Culture themed tees. Luckily there is the website. Did manage to find some stuff for the son. Always good when I can find a good deal on kids clothes.
Farrah A.
Évaluation du lieu : 4 Houston, TX
I always forget about this place when looking for cheap, casual clothes. And when I find myself inside scoring all these crazy deals($ 2 flip flops, $ 10 shorts), I remind myself to not forget about this place next time around. But then I do. Until six months later when remember again. It’s a never-ending cycle. Damn.