Cool place. Easy access of the freeway. Military and vets get 10% off anyday. Thin regular fries are really good.
Vasanth B.
Évaluation du lieu : 3 Houston, TX
So I took a chance despite the current Unilocal rating for this particular location. I totally agree Smashburger is all over the map in terms of quality between locations. This location is very close to our house. I’m glad I had a good experience. I came in late, 1:45p on a weekday and ordered the Chicken Smashburger with the Spicy Jalapeño Baja style grilled. The burger quite good — 4 stars, nicely pounded, pretty tender and good flavors with the chipotle mayo. The fries were more of a miss — 3 stars — too greasy. I’ll give them a bit of a mulligan since it was well past the peak lunch time. At least they were crispy. If the fries were as good as I’ve had before in another location, an easy 4 stars.
Nichole D.
Évaluation du lieu : 2 Fort Worth, TX
Had a spicy Baja and it was a mess. A little bit over price and yes, it was crowded but we can’t afford this long for a burger, almost 30 minutes…
Liz V.
Évaluation du lieu : 1 Houston, TX
Talk about very poor customer service over the phone, I call to place an order over the phone, employee said it can only be placed with an credit card. … which is understandable. I call back so they can take my order over the phone with my credit card, they don’t answer my phone calls, I called back 4xs no answer still, don’t know if they didn’t want to answer cause of my area code was 214 not a local one, so I call with my husband’s cell and they answer on the second ring, so I tell the guy I’ve been calling so I can place an order he tells me that he didn’t hear the phone ring and he tells me I can’t take your order, you need to place it online… so I tell him, I just called and u told me I had to pay with a credit card so which one is it? Then he tells me well I can’t take your order because I have 4 or 5 in line and I only have one register… I’m like seriously, how can you tell a customer you can’t take there order. Very poor phone customer service. Disappointed because I’ve gone there several times with my family to eat there at that location.
Chad R.
Évaluation du lieu : 4 Austin, TX
This location is new. If you get there after noon, there is going to be a long time. I have found all the locations I’ve visited to be consistent and this location is no different. I always recommend the SMASH Burger and Fries.
Hashim A.
Évaluation du lieu : 2 Houston, TX
I’ve learned that not every SmashBurger is created equally. This one isn’t quite up to par in my experience. Every time I’ve eaten here, the burgers don’t seem to be properly«smashed» and they don’t have that signature texture SmashBurger is known for. I’ve dined here at different times of the day and consistently I’ve been underwhelmed by the taste of the burger. As far as sides go, they’re the same as any other SmashBurger: sometimes piping hot, sometimes tasting stale. The service can sometimes be slow as well. I don’t know what they’re doing in the kitchen, but I think I’ll stick to the other SmashBurgers where I’ve had a better experience.
Jessica E.
Évaluation du lieu : 3 Houston, TX
This place is a good stop for a decent burger — it is like a slightly nicer fast food joint. The milkshakes are OK. Plenty of parking out front and some outdoor seating. You will order and pay at the counter, so it is good for groups.
Phuong N.
Évaluation du lieu : 4 Houston, TX
Great selection of burgers and sides, and they sell beer as well! I definitely recommend them if you get a chance.
Alisha L.
Évaluation du lieu : 5 Nashville, TN
What a freakin’ delicious black bean burger they have!!! I’ve never been to a Smashburger and am very pleased that they have a veggie burger option! The fries were excellent — they are thin shoestring style and were perfectly crispy. The location is nice. The staff were friendly and helpful enough. Nothing too extraordinary as far as customer service or the setting but that veggie burger was just spectacular! My friend had the classic and we got into a discussion about how REAL his burger tasted compared to McDonald’s Big Mac. Because it is real! Haha. I highly recommend getting it with sautéed mushrooms and avocado on the multi-grain bun. It’s great of them to have a veggie option so veggie and omni friends alike can have a good meal here together.
Stephanie C.
Évaluation du lieu : 5 Houston, TX
Went here as a treat after working out with friends. The service is fast and the food is A+! I ordered a custom burger with egg buns, mayo, smash sauce, cheddar cheese, fried egg, bacon, lettuce, and tomato. The bun was gloriously glossy, golden, and pillowy. The patty was juicy and deliciously crisp at the edges, thanks to the smashing technique. The bacon was crunchy and substantial, just how I like it. The egg was cooked through but still slightly runny. I also stole some of my friend’s shack fries, which are super skinny, crunchy fries seasoned with rosemary and olive oil. My friend mentioned that they tasted similar to Totino’s pizza rolls, and after that, I couldn’t un-taste it… but that’s not a bad thing since I l like pizza rolls. The fries were positively addictive. After seeing my friends slurp down milkshakes, I caved and got a chocolate Oreo shake as well. It was thick and creamy, with generous Oreo bits suspended inside. The best part was getting bites of Oreo cream as well! In summary, I had a totally delicious lunch here, probably made even better by the fact that I came in starving. Pro tip: shakes are half price during happy hours(2 – 5)!
Jason E.
Évaluation du lieu : 2 Katy, TX
I got the bbq cheddar. Burger was dry, thin, overcooked, and nearly tasteless. I had to order bbq sauce on the side to be able to experience any flavor what-so-ever. Staff was very nice. Food was terrible.
Hieu H.
Évaluation du lieu : 5 Houston, TX
First time I visited, I came for a late(3pm) lunch. There wasn’t a wait and the burger and fries I ordered were pretty good. A little pricier than I expected, but in the end, worth every penny. I dropped in again yesterday for a to-go order and got to witness the creation of my order. It came out, it was inspected by the associate packing the to-go bag… and she sent it back because there wasn’t enough bacon on the burger!!! I couldn’t believe it! When it came back out for packaging, it was re-inspected, packed, and I was on my way. I’m pleased to know my burger was inspected for appropriate bacon-ing.
Joy M.
Évaluation du lieu : 3 Houston, TX
I love the chicken sandwich with spinach, cucumber, goat cheese, and vinaigrette dressing. Smash fries and sweet potato fries are also good. I just think the sizes are a bit on the small side. If you order chicken sandwich, you cant really upgrade where as the burger you can choose 2 sizes. Also they dont offer any combos. Fries are sold a la carte. They also have milkshakes and salads. It is worth signing up on their mailing list. They occassionally send out coupons for $ 2 off. 8⁄5 Just came by again for lunch. it was very crowded. Ordered the bbq bacon cheddar burger. The meat seems pretty thin. I would suggest putting a little more bbq sauce because it seemed a little dry. Two of my co workers had to send their burgers back because the patty was medium rare. The sweet potato fries looked a little overcooked at this visit.
Evan A.
Katy, TX
Everything here is awesome and delicious! Great Large juicy flavourful burgers with crispy seasoned salt French fries! It’s very hard to write this review and eat at the same time! I’m so happy I came here before I went to work! It’s worth my time. The menu is awesome and they have a wide variety of selections and combos to choose from! Their salads look great, fresh and delicious as well too. This place is good for groups, family and friends to eat GOOD! It’s very clean, neat and smells great in here. And they even have an outdoor diner to eat/relax outside. I recommend everyone to come here!