I worked with Joe and he was very helpful. I called before coming and he stayed on the line with me for 20 minutes to answer all of my questions and concerns that I had about switching back to sprint. When I came in store he helped explain all of the phones and their new features and convinced me that switching to the iPhone 6s from the Samsung 5 would be seamless. It was great. I love my new phone and I love how personable he was and gave me one on one customer service. I left feeling confident in the sprint brand again. I loved them when I was in Austin and hated them when I came to Houston. Here’s to hoping that I have a newfound love for sprint again. You’ve gotta go see Joe. He’s hands down the friendliest and most helpful and you’ll enjoy working with him. He will take his time and not lead you astray!