Whataburger

very attentive staff she brought my food it was hot and fresh offered to fill my drink she also said is every thing all right i did not get her name it was oh 5-​6-​2016 lunch time

Staff is very rude. There are two twin sisters that work there and I asked if they were twins. They said yes and then I overheard Dee and Karen talking about how my question was stupid. Well excuse me but I’m free to ask what I want and if the girls didn’t get offended I don’t see why you should.

Grabbed a soda for the long drive, no biggie.

I’m sorry but when it takes 20 minutes to get two number 5’s and the fries come out cold, plus the burgers are all in one bag; not to mention an absolutely offensive attitude from Amanda H… I am horribly disappointed. Most definitely will not be returning to this location.

Each time I go to this location and ask them to make taquitos with fresh cracked eggs out of the shells they make taquitos with egg beaters instead. Even when this is pointed out they do it nonetheless. Other locations listen to what ya ask for.

Every time I come to this place my food is fresh employees are nice. Never had any major issues. I come in the late hours in the area I work in usually the drive thru which moves pretty fast probably cause it’s the wee hours of the am but no the less it’s smooth.

This whataburger has double drive thru lanes and extra staff to service the rushed lunch crowd. Surprisingly fast drive thru service for a 15 car wait when we arrived. Staff was extremely courteous and friendly about correctly the mistakes in our order. (If you’re going to order Splenda with your tea, just ask for the yellow packets-​we watched an Abbott and Costello act go on because none of the workers knew which one was Splenda and we got everything but as they argued before we intervened and went the color association route.)

The best thing about working near Gessner Road is that I have all the cheap fast food places in walking distance (I still drive there, don’t judge me). The Taco Bell, McDonalds, Jack In The Box are all great, but this Whataburger has a special place in my heart (More like a special place in my stomach HUE HUE HUE)! I have no idea how they handle two lines of at least five cars in each line during lunchtime, and still keep a genuine smile on their faces while running out of the store in rain to get you your to-​go bag if you have to wait for your special order.
The food always tastes fresh, and I try different things every time, and I’m never disappointed!
One thing I would suggest is the Monterey Melt Burger w/​added Jalapeño. This beautiful greasy burger will need an extra mile or two of jogging to digest!
FIVE STARS WITHOUT A DOUBT!

I rarely have any bad experiences at any Whataburger and they are quick to correct their mistakes without attitude. I try to avoid Whataburger (trying to be a little more health conscience), but sometime their biscuits and gravy yell for me to come get it and I just must indulge.
What I have learned about this location??? It’s easier to go inside and order. Especially when your order is pretty simple and it’s morning rush hour. It’s just not worth that crazy wait in the drive-​thru line. But I must give respect that your burger is made when you order it and not just sitting in an assembly line warmer. Usually I can go in and be out within five minutes. One time I went in to just buy a little container of gravy and the manager just comped me. That was unexpected and appreciated.

This is by far my favorite Whataburger location. I always go here for my breakfast trips when I take an alternative route to work. It is my guilty pleasure after my morning run at Memorial Park. The staff is super friendly and the food is always fresh.

3 stars for awful drive thru service.
I spent about 20 minutes in line for 3 taquitos and an orange juice on a Saturday morning. Why did I wait so long? Because I was stuck in between all the cars and couldn’t get out! They have two lines and I was in the one closer to the building.
My taquitos were perfect though so I am not complaining about food quality. They just need to step it up in the drive thru area!

Fantastic breakfast biscuits! Made like biscuits should be made. Staff is always friendly and helpful. Its nice the see the same smiling faces month after month. The sausage patty at Whataburger is the only «real» sausage patty served in the fast food realm (except for Steak and Shake). Nobody is perfect and they do make mistakes sometimes, but they truly care that the customer is ultimately satisfied. This is my favorite location for breakfast, but I love any Whataburger.

Terrible! First, showed up and 2^nd lane was lit up but not «in service», after sitting there for a while then getting back in line, got completely cut off by the cashier. After telling her to hold on, we had a special order (god forbid asking for no mayo of anything special) she still had it all wrong. I told her «no that’s not it at all» and proceeded to repeat TWICE what we wanted — I even didn’t bother to order myself something because I quickly realized 2 special burgers was too much for her to handle. And after waiting in a 15 – 20 min line we STILL GOT THE WRONG ORDER — burger had everything on it, not supersized but charged for it. One burger and they got it wrong after multiple tries. Pitiful excuse for service. I was right to not even try. Who knows what I would’ve gotten with 2 burgers

It’s come to the day that I am reviewing Whataburger as I eat the last chicken finger I couldn’t get to because I passed out last night. Only doing it because other people have reviewed this one.
Usually this is my, and many many others, post bar place to get food. This is on my way home, so its the one I frequent most. I think one time I waited at least 45 minutes in the drive thru even with cars leaving in front of me. Midnight is becoming my new 2 am– it was so nice having the whole process of ordering, paying, and getting my food within the time frame of a UGK song.
Food, always same good WB quality. This lady actually gave me a lot of ketchup and actually didn’t put ice in my drink. So good luck to all you bar closers & getting to eat your food circa 4 am. If you eat it without any sort of alcohol consumption, well, I don’t know what to say to you.

Pretty good Whataburger. Clean and all the employees are wearing their hairnets (big plus at a fast food place for me)

First time visiting this location. Although it’s on my way home. I usually stop at the much busier location close to my house.
Upon visiting this location, I now know why I never stopped.
I pulled into the drive thru and waited about 15 minutes before I get to the box to order. I informed the lady that I was redeeming the free Whatachickn coupon. She rudely told me I would need to come inside.
I walk inside and luckily there was no line. I walked straight to the counter. Lady took my order and rolled her eyes when she saw a coupon. My food came out, and I was off.
The sandwich was nice and hot as usual. No complaints about the food.
These were the worst attitudes witnessed at a Whataburger. I have visited these chains off and on since childhood.
I plan to never visit this location again. I understand fast food can be a thankless job. At least fake like you want to be there. Whataburger does not seem like your typical fast food joint. Most are always bright and clean. Employees seem generally happy. Might have to look into how this location is managed.