I’ve lived in many states(Southern CA, TX, VA, NJ, Northern CA, and then back to TX) and have had experiences with many different doctors, and Dr. Chen is by far the best. He is patient, kind, warm, friendly and honest. Not only is he a great doctor for adult patients, but he is fantastic with kids. He won’t put you into something just to make a buck either, he actively looks out for his patients well-being. He spotted a suspicious mark on my eye, that no other doctor has seen, using his up-to-date technology. But that doesn’t mean he’s reliant on his technology, he can work just fine without it as well, as he demonstrated with my younger daughter who was a bit too young to understand how eye appointments usually work. His prices are very fair and his schedule is open and easy to be booked. Office is clean and staff is friendly. My whole family goes to this practice.
Jennifer A.
Évaluation du lieu : 5 Houston, TX
I can not say enough great things about Dr. Chen and his staff! He saw my mom as a walk-in patient when she injured her eye. I called after work and they worked us in at 5:00 on a Friday evening. His staff was so sweet and comforting from the initial phone call to the time we left the appointment. My mom loved Dr. Chen, he got her out of pain immediately. He is incredibly caring and empathetic. He even texted her the next day to check up on her. He has great clinical skills and an incredible bedside manner. My mom was very impressed with his assessment and diagnostic skills. Plus, he is so funny and has the best personality. He truly cares about his patients and is a true asset to his field. Thank you for taking such great care of my mom, Dr. Chen! You are the best and we appreciate you!!!
Eddie C.
Évaluation du lieu : 5 Katy, TX
Dr. Chen and his TSO Fall Creek team are truly excellent. From the moment we stepped in to their farewell on our way out, my family and I felt welcomed and professionally taken care of. Dr Chen is very thorough with his examination and is well versed in his field and all the latest technologies he uses in his clinic. I’ve seen about 4 – 5 optometrists in my lifetime, and none of the previous ones have ever been as detail-oriented, customer-focused, and genuinely concerned about the patient’s overall well-being. With all the new equipment he has, Dr Chen shows me stuff about my eye health that none of the other doctors in my past have shown me. It’s a no brainer for me to trust him as my primary eye-care provider.
Kristin C.
Évaluation du lieu : 5 Humble, TX
Dr. Chen and his staff are the greatest people I’ve ever encountered when trying to get glass and contacts! Professional, friendly, and perfect are just a few words to describe my experience with getting an eye exam, ordering contact, and getting some lens in frames I bought elsewhere! My boyfriend was in a terrible car accident and his glasses disappeared. I took him in at 11am on a Saturday and he got an eye exam and glasses in 2 hours! The glasses were perfect and his vision was great with them that he didn’t have to go back for a follow up! Even if I move elsewhere in Houston I’ll always drive back to Dr. Chen and his staff for my eye care needs!
Jill Q.
Évaluation du lieu : 5 Medical Center, Houston, TX
Dr. Chen is amazing! He takes his time explaining everything that is happening, and is extremely thorough. It was a great experience and I strongly recommend this office!
Marc S.
Évaluation du lieu : 4 Humble, TX
Dr. Chen is a great! He’s funny and really cares for the people he sees. I wish every doctor and nurse had his humor, his friendliness, and compassion.
Amela A.
Évaluation du lieu : 5 Houston, TX
Dr. Chen is a great Dr. He is very friendly and always takes his time to explain everything. His staff is very kind and they always have a smile on their faces!
Sunny L.
Évaluation du lieu : 5 Humble, TX
Dr. Chen is a great doctor. He always makes sure I understand all my options before I leave. He is friendly and easy to talk to. I highly recommend. So far the best eye doctor I’ve seen and only 5 mins away.
Johanna H.
Évaluation du lieu : 5 Humble, TX
Dr Chen was great very nice and explained everything well. It was my first time to have glasses and the staff was very helpful. I would recommend this office and doctor to anyone. They made me very feel very comfortable.
Natalie G.
Évaluation du lieu : 4 Houston, TX
I was long overdue for an eye exam and needed a new pair of glasses. I chose this TSO location based on acceptance of my insurance and the location. The customer service of this establishment is amazing. From the the point of making an eye appointment to leaving this business. The Dr was very informative and explained EVERYTHING to the point to where I could understand what he was saying. I will defintely be returnung when I am due for another exam.