Panda Express

Small amount of food for the price. Waste of time and money. Never eating at any of these garbage spots again

Worst Panda Express ever. Service is so slow. Avoid!

I go to this location after hockey games mostly. Line was to the door as usual. Not a big deal so I’m waiting, waiting, and waiting… Finally my turn! My chow mien and orange chicken is ready. And it sits, and sits, then sits longer. The people at the register requested chow mien but fresh chow mien. So they got a brand new batch of pipping hot food while mine sat waiting for them getting cold and disgusting so the people behind the counter could give fresh food to another customer. A few of us in line complained but for some reason no one working there could understand what me and the 6 people in front of me were complaining about. I will not return to this location. Complete joke.

Always quick and good food good service the only thing I wish is there bottled drinks would be cold there never cold when I come here I always have to go to the liquor store otherwise I would give it 5 stars

It’s really rare to even find a Panda Express, let alone any fast food restaurant, that provides great customer service.
Food is fresh here. There’s so many table space at this location. And ample amounts of parking.
Shoutout to Teresa (name twin) working there! Always a smile on her face and goes above and beyond. I typically run errands to here and she knows exactly what I want and fulfills my silly requests (not personally my request but for the people I’m running errands for!) The chef gave me a weird look for such requests but I was never judged by Teresa.

The food is ok, but never have the manager get your food for you. I was the unlucky one in line that got her, and I got about half as much food as the people before me (container about halfway full). I know I should have gone somewhere else. She was even stingy on the sauce she put on the teriyaki chicken. Not eating here again.

Ugh. This Panda is close to my home so I’ve given them multiple chances to get it right. Seems like the cooks are lazy and make mounds of food at a time and fill up all the items. Then it gets soggy and they don’t care if they serve old food. If you ask them to make it fresh the cooks move very slow and seem to have a attitude about it. Then they make to much and the server will just mix the old with the new. By doing this they could potentially be serving hours old food. This is a safety issue as meat, fish & poultry have a short cooked shelf life. BTW, they will always tell you it was just made however I’ve been going to Panda for years and trust me, I can tell if it’s fresh. Don’t lie to your patrons.

Great quality food but sooo cheap with portions. That’s why I don’t come here often. Bye Felicia!

Food was decent. Cashier Ariana has a major attitude. Someone should teach how to say thank you. And at least pretend to act like you like your job, enough of an attitude to keep customers from coming back.

Food as always is 5 stars
Today I went in at 2 and walked out for a Togo order 30 Mins later
The reason is Rita is most unhelpful and loud and lacks in problem solving
Something went wrong with the soda machine to my understanding and she panicked left the cash register and tried to solve the problem meanwhile the line is out the door so finally some went over to the machine and helped the situation and told Rita to return to the cashier

Eh. This is probably the least tasty and fresh Panda that I’ve ever had. Overcooked. Bland. I’m seriously wishing that I had gone to the Waba Grill in the same parking lot right now. :(

Walk in, wait in line, order food, and eat it. It’s one of those restaurants where as long as the food is consistent and it’s what you expected, then the experience won’t be bad.
This location met my expectations. I’ve been to several that were not good, but this one was not bad. The orange chicken was good as usual. My timing wasn’t good; I always pray they finish a new batch right when they begin scooping, but I failed this time.
Busy during dinner and lunch.
If you like panda express food or are craving it, this location is not bad.

It’s Panda Express… Chains are popular because you get a consistent product from store to store so in no way is this review about their quality of food.
There seems to be a trend with poor reviews and online orders. You think it would be quick, convenient, you can skip to the register and just grab your food and go but no. Second time we’ve ordered online, gotten there, and the food hadn’t even been started yet. To make matters worse this time, there was a line of 6 or 7 people when we got in. EVERY LAST ONE OF THEM GOT THEIR FOOD, PAID, AND LEFT BEFORE US. There was no sympathy or sense of urgency from any of the staff to help us either.
Will I go there again? Probably, I like the food and it’s around the corner from my house. I just have to remember not to order using their app anymore.

Normally don’t leave reviews for fast food joints, but I came here 20 min before closing and all my entrée choices were low so the older Asian man offered to make it all fresh for me while being very kind.
Everyone is super nice here.

Thinking about placing a order through the mobile app on your smartphone? DON“T WASTE YOUR TIME.
I placed an order at 8:30pm, ready time ETA: 9:00pm, It’s a weekday night almost closing time, yes it’s slow. I got there, expecting it to be all set, pay, get in and out quick. I came, and I was the ONLY customer in the restaurant. The place was a ghost town… 1 customer, and 3+ employees. I see my receipt, the only one, definitely my order hanging on the high counter in the back. The old guy purposely does not bother to start your order, until you get there. He wants you to arrive first… THEN… start on the order. They ran outta sweetfire chicken, of course this adds to even more waiting. They weren’t busy at all. I find time to kill on my phone. Total waiting time: About 10 minutes.
It got worse and made me more angry & irritated when a customer behind me came, walked down the line quick, got his order, and left in literally less than 1 minute… but he didn’t order on the mobile app. Incredibly STUPID. It’s ironic and weird, that people who come into the restaurant get their orders… faster and out the door, quicker than people who ordered on the mobile app. When it should be the other way around. Defeats the whole purpose on ordering through the phone. Mobile app food orders are SUPPOSE to be more convenient, faster, and ready for pickup especially when it’s slow or empty, when I’m the only customer in the restaurant… At this point, it’s safe to say you can delete the app. Fvcking worthless.
I love Panda Express, the food is awesome but the slow & incompetent 60 year old asian senior who works the front line needs to be fired and replaced with somebody more vibrant, better, faster with a bigger sense of urgency, one that speaks proficient good english, has top-​notch great communication skills, someone who is more friendly, has better customer service, because he is severely, desperately lacking in all those departments and someone who actually knows to have mobile app orders ready when customers arrive. This isn’t a isolated bad experience, it’s happened on numerous occasions. Other times I’ve went, some people in line even agree and think he is slow, or they have questions but he can’t answer cause he doesn’t speak much english, and people sigh and roll their eyes. The senior lacks what the job requires, most people his old age are in retirement already. They do not have the energy or speed of a youthful person. Those are FACTS, harsh but cold truth. The younger employees here are great, fast, outgoing, friendly, know good customer service. Please hire more of them. I still plan to come, but the slow old senior is irritating. Funny, I’m not the only one on Unilocal to notice this, other reviews and Unilocalers calling out the same exact problem & nuisance.

My friend and I placed our orders online. We went to pick our meals up and upon arriving home we discover that the orders are wrong. My friend called the location to see what we could do to get the order corrected and the person who answered the phone said that he would be able to look up the order and placed my friend on hold for over 15mins before we hung up. He has called over 5 times, but the phone just rings and rings leading me to believe that the phone is still off the hook from when we called and my friend would have still been on hold waiting to correct the order. It has been about an hour since the first phone call.

Horrible service. The older man is not friendly at all and we had to wait for 20
Minutes for orange chicken while other people got it before we did.

I have been coming to this location for awhile and I’ve always received good food&customer service but this last time two employees stood out to me by going above good to great customer service OSCAR was very pleasant and let us know there will be a freshly prepared cowmen within five minutes instead of giving us the older leftovers, showing he really cared about our experience, then while being checked out TATIA was very kind and even gave us a complementary drink since we had to wait for our order, both people really went above and beyond for their customers and showed they cared love this location and I will always be coming here when I crave orange chicken !

If you come during the busy times your bound to find fresh dishes. The menu has been improved for easier understanding.
The staff is kinda of robot like but they are always ask if you want a taste of anything without confusion.
If your bringing the kids the price of the kids meal at $ 4.90 is a great deal with one entrée, one side, and a drink plus a cookie for desert.
The bathrooms are clean and cute and the seating is plenty. Most of the tables are high chairs and tables so be prepared to sit high.
Haven’t tried it yet but they offer a new app where you can pre-​order and have your food waiting when you arrive.

Had lunch here and for a quick
Lunch. Food is pretty decent the chicken and green beans was very good! Service was good place was clean!!! For fast food I can say worth going back for! Generous portions. Someone had to wait for an order and they offered a drink to the customer that was pretty nice!