Pick Up Stix

The food here always taste fresh. We get it to go about once a month. The staff is always friendly and helpful.

Stopped here after a kid event on the way home.
It’s no better or or worse than any other Pick Up Stix. I guess that is the good thing about a chain. :)
We only saw two employees but they were very attentive and worked hard at getting our order prepared. We were in and out in less than 15 minutes.
On this occasion, the kids ordered Mongolian Beef and powered through it like teenagers do!

I placed a order for pick up. When I got home I looked at my food and they gave me someone else’s order. I don’t know how this happened because the place was empty and the guys in the front just sit around and twirl their thumbs. The food was cold and it tasted like it was sitting out for a while. This is overpriced crap not coming back here ever…

We enjoy this place, my wife loves it. We did take out tonight. Great food, fast and tasty. The family pack is a good deal and lots of food for 3 – 4. Love the steamed dumplings!

Where do I begin?
This place sucks.
We went inside and the first thing that was noticed is that the floor is really sticky.
Waited for the cashier to finish a call and the very first thing she says is «are you ready»? Impatience of the cashiers here is commonplace.
We were held way through our order when she then tries to answer a call. RUDE!
How about this? You help the customer who was half way through a order and is right in your face. The person on the phone can wait. Common sense.
Sit down at a table. The table is sticky. It seems whatever they used on the floor, they used on the tables.
Get the grilled bourbon chicken and there are pieces with lots of gristle and even bone! Had to spit some out.
One star because I don’t have a choice and for posting a sign warning that this place is Americanized Chinese food.
There are so many better places for Chinese food, even fast food ones.
Waste of $ 20.

First of all we waited 23 minuets for our food (house special and fire cracker chicken w/​2 sides of fried rice) with 3 customers total in the store around 5pm and nobody ahead of us. When we finally got our food my boyfriends beef house special was extremely over cooked and cold and when he brought it to the counter the employee said «what’s wrong with it what do you want me to do?» Honestly I work customer service and have been for the last 4 years and this is in heard of, it basically all comes down to management to blame. After returning his food to the very rude employee his wontons were soggy and gross and he had to toss ²⁄₃ of them.
Do yourself a favor and before coming to this one. drive 10 minuets further and go to the next Pick Up Stix.

Avoid this place at all costs!
Pros: I guess their orange chicken was halfway decent… Pretty much ends there.
Cons: so my friend and I are stranded because that dummy left his keys in his car and locked it. So we were hungry and not wanting to get chipotle or togos (we definitely should have) we went into pick up stix. We were greeted with an in audible mumble of a welcome. Although I understand because who wants to work on a beautiful Saturday. So I ordered 2 entrees, 1 orange chicken and 1 Kung pao chicken. Along with that I specifically said 1 side of white rice. She rang me up while I was on the phone so when she handed me the receipt I couldn’t believe my eyes it 19 $… I thought it had to be a mistake. I looked and saw that she charged me for 2 rice. I politely asked her to change my order and refund me and she told me that the difference in price wasn’t worth it… What the FUCK Do you mean. I said ok and sat down not wanting to get too frustrated. When the food arrived I took one look at the king pao and knew I had made a big mistake giving this place my hard earned money. Both the Orange and Kung pao chicken were swimming in sauce. The king pao had little to no pieces of chicken (pretty much all water chestnut and squash). I am never coming here ever again. My friends chow mein is absolutely awful. I am sitting here tempted to throw away all this food although it goes against my morale compass to throw away food (if you can call it that) Please do yourself a favor and do NOT come here.

We were there on 4^th july so the staff should have been miserable but they were fully attentive and kind. There was something wrong with our meal when it came out but they immediately fixed it no questions asked they were very sweet and they even gave us free cream cheese wontons as an apology. I’ll definitely be coming back here even though there is a closer location to my home.

This location is on the corner of Goldenwest and Yorktown in the city of Huntington Beach. Tennis courts are across the street, so dinner after playing.
Upon entering, I was greeted by a Welcome and huge smile. They encourage you to sign up for their loyalty programs, so they can send you promotion text-​when you are not in the area-​go figure!
Everything is cooked once the order is placed, nothing sitting under a hot lamp marinating for hours.
I had the Salmon plate with brown rice. I have to agree with other Unilocalers-​brown rice is crunchy, and taste a little under cooked. matter of fact I’ve got a kernel of rice stuck in my throat right now! Salmon was cooked just right, with the right amount of flavor.
The place is clean, friendly staff and loyalty points!

I just went there to get some chow mein & orange chicken, well the food i will give only 1 star the reason is that the chow mein was over cooked like gooey texture and the orange chicken not so good, on top of that i just wanted a side of orange chicken but that is not possible because they only sell entrees, anyways i will give only 1 star, not a very satisfied customer sorry pick up stix, so i end up paying over $ 15 dollars for 2 sides chow mein & orange chicken wich i didnt even eat

Im not a very big fan of this! My daughter goes to a school that serves this 2 – 3 times a week and its gross the orange chicken falls apart in your mouth the rice is ok but the vegetables are awful! You know us moms love are kids to eat veggies i encourage her daily to eat them but i tried one and nearly threw up! Awful!

I usually get Pei Wei when I’m in the mood for Asian but wanted to try something different this time. This was the opposite of good. Honestly I’d rather have Panda Express than this place.
I got the Kung Pao Chicken and it came with like a pound of water chestnuts.
Trust me if you want good quick Asian Dining, Pei Wei will blow your socks off. Incredibly good unlike this place.

The server kristen sucks, she is one of the rudest person. She expects tht the customers shd knw wat they want when they enter the store, if u tell her give me second i need to see wht i want to eat then she will start acting weird when u tell her wht u want she will act as if she cannot hear u or ur talking to her in a different language. Never going here again. On top of all this things our food was ready she didnt even tell us its ready, bcoz she was busy discussing personal things with her co worker

Ok, I just threw out $ 25 worth of overpriced bad Chinese food from here. I tried to eat it but just couldn’t… Way over salted and over spiced to hide the cheap cuts of meat which was mostly breading anyway — and that was the Kung Pao — blach!
I’ve eaten there before and it wasn’t great but it was decent and edible… but not tonight. I would give them 1 star but it was ok on prior visits.
I won’t be going back there again — Panda’s is even better and it is at least priced for what it is, not this place!

Way over priced for what you get. Maybe a family meal or lunch special but it is a rip off at dinner time. Food is pretty decent at least

Service: ⁵⁄₅
Food: ⁴⁄₅
Cleanliness: ⁴⁄₅
Would return: Yes
PROS: loyalty system (sign in with phone #)
brown rice available (yay)
friendly/​knowledgable team
Service was great. Smiles all around, genuine customer service, fast/​easy service. Cashier was more than happy to introduce «loyalty point system» to me. Explained concisely and convinced me quickly.
Food prepared quickly. Server went beyond required service. Made lunch more pleasant. Would return because I felt appreciate as a customer. Customer service at this location is satisfactory.
Expect plastic/​styrofoam plates.
As a consumer I’m not sure if marketing effectively contributed to any «healthy factors» of this company. It wasn’t obvious to see whether or not food or ingredients were marked «healthy”/gluten free/​etc. Marketing could sure use upgrade in this area.

I have always enjoyed them but I have to say they removed my favorite entrée of Lemon Chicken and I and many others are upset that they removed it! So I do not eat there as much now. They need to bring that dish back or I will go to where I can get it! I will remove this when they bring it back!

At first I had a horrible experience when after waiting 15 minutes, maybe longer, for my food to go, I was told that it wasn’t even being prepared because the order wasn’t put in right. However Tien took care of me and made it an awesome experience. He rushed my food, gave me some entrée vouchers for next time, and hooked it up with an awesome soda! I give Tien 5 stars and two thumbs up! I give the restaurant 3 stars because the food is over priced and this has happened more than once. Tien’s awesome service will bring me back despite the restaurant’s faults.
Thanks Tien!!!

They are always friendly and fairly fast… extremely convenient when short on time. They have plenty of tofu/​veggie/​and a couple gluten free options. For fast food it is really fresh & delicious, it is extremely convient.

I had one of the best service ever at this location from Person named Christian and I just want to make sure that he got on this awesome recognition. Food was okay but the service is what will keep me coming back to this location! Thank you Christian for you awesome hospitality and promptness on all my request today during lunch today. And thank you to Heather manager