Firehouse Subs

Great subs! One of the better in the Huntsville area. Good food at a reasonable price. Recommend.

I love Firehouse. It’s definitely a step up from Subway. I always get the Hook and Ladder and have always been satisfied. For a Medium Hook and Ladder Combo with chips and a drink it’s 9.25 $. A bit on the expensive side for a sub sandwich but it’s good occasionally. Also, if you don’t get there between 11 – 1115, the lines are long and the tables are scarce.

I stopped by Firehouse around noon on Wednesday and it was very busy. My order was taken after waiting in line for 5 minutes.
I ordered the under 500 calorie Chicken Salad sandwich and then proceeded to get my drink and wait. The drink machine is awesome! You can choose so many different flavor of drinks — I loved trying new combinations!
The wait time was a bit too long, especially for a sandwich that doesn’t have to be steamed. People who ordered after me got their food before I did (which drives me crazy in a sub place). I finally got my food after about 15 minutes and it was good but a little too oniony for my taste.
All in all, I’d go back for lunch but will go either before or after the main lunch time.

I give ‘em a four, overall. Our hot sandwich was very good. The wife and I split one. It was somewhat small for splitting, so she went back and got us a brownie.
They were fast this Sunday evening. However, they weren’t too busy. Our cashier was a young gal; the name on the receipt is Sydney J. No wait to order, and the sandwich came to our table in one minute!
There was a strong free WiFi signal that didn’t require a password. However, I’m not sure whose router that was.
The sidewalk tables look like a good place to watch a sunset during supper.

Waited almost 15 minutes for my sandwich. Crew moving like they were on valium. Sandwich was mediocre and not worth the money or wait.

I really like the subs; however, this particular spot has a problem with customer service.
My first bad experience came when I ordered the Pork and Slaw sandwich (which I have enjoyed several times). I happened to actually find a small bone-​chip in the sandwich. When I brought it to the attention of the manager she apologized and that’s it. No effort was made to really reconcile the mishap.
More recently, I drove over during work to take out a Steak and Cheese. I ordered it without the onions, peppers and mushrooms. I brought back to my desk and low-​and-​behold it was smothered with the offending vegetation. I called up and they were quick to say that I could pick up another. I took them up on it and returned to pick up my new sandwich. Right as he (I believe it was actually a manager making my sandwich) was wrapping the sandwich, I noticed they had used the wrong bread. I didn’t have time to have them make a third sandwich and again, there was no offer to reconcile the mistake (maybe offer a bag of chips would be appropriate?)
Again, I like the food, but this specific shop needs to shape up and learn to better handle the mistakes.

Reminds me a lot of quiznos. Creative hot subs priced at a slight premium to Subway. It was definitely good and I recommend the Turkey Bacon Ranch sub.

I first went to this shop a few months ago. I was third or fourth in line when I walked in. They took the orders of everyone in front of me then busied themselves working on their orders. They finally got around to taking my order when all of them were complete. They then took my order and those of the people that were in line behind me — all of which got their order before I got mine. Swore I’d never go back.
However, I thought I’d give them another chance recently (I was hungry and in a hurry!). I was the only customer in the place. They took my order quickly and yet it took a while before they actually started to fix my sandwich (#1, I think). The food was good.
Between those visits, I went with a friend and her daughter to a store in South Carolina. We got great service — maybe because my cute, sweet «niece» was taking along. hmmmm…

This sub shop has some really delicious hot subs. The Italian is extra tasty with the classic Italian meats like pepperoni and salami. I also really enjoy their meatball sub and «The Engineer» which is a turkey sub with mushrooms. The menu is not the most extensive sub menu out there but the hot subs really are top notch.
The place gets pretty busy during lunch so be ready to wait a little bit for your order.
The firehouse theme is a cute idea and I always love the murals they have on the wall of local firemen. They have a huge number of hot sauces on the counter which I think brings a little kick to any sub and is a little something extra to make a sub shop stand out.