Cracker Barrel Old Country Store

This location is not very good! The service is pretty slow and the food comes out cool. I’m not a huge complainer so I did not tell management about my cool food. The servers are ok but my server kept spitting when she talked which kinda made me mad. Go to another location.

I had not eaten at any Cracker Barrel in quite some time. I made it a point to eat here on ⁰⁵⁄₀₁. I didn’t realize how much I missed it. I was born & raised in the rural South, so their menu really appeals to me. I had the country ham with hashbrown casserole & breaded fried okra. I think that my eyes rolled back in my head when I tasted the country ham. Most people don’t realize that COUNTRY ham is supposed to be a bit salty, and this is. I ate every bite, including the cornbread (another great!) and the big biscuit. I wasn’t even that hungry when I went it, and I’m not a big eater, so that should attest to the taste of the food. The food there is always good and not expensive. I highly recommend it!

Went there St. Pattys day. Had the Corned Beef n Cabbage suck, d. Cabbage was Dry…3 little pieces of meat. What a Rip Off…

It’s very sad that this place is so close to I-​70 because I’d hate for this to be anyone’s 1^st impression of KC.

Well we all know Cracker Barrel has wonderful food it’s the true Home style cooking but what makes this Cracker Barrel exceptional is the staff!!! they have the friendliest staff I have seen in any Resturant I have been in a long time. From the moment I walked in the door and placed our name on the list to be seated to the moment we cashed out The service was astronomical they truly live SERVICE WITH A SMILE!!! Great job guys you are doing it right!!!

This is one breakfast you’ll remember. Great atmosphere, top-​notch service. As a party of 2, on a Sunday morning I expected to wait awhile. We were seated immediately, and our waitress was a doll. We both ordered the Country Boy breakfast, I had a steak which I ordered medium rare. Our food came promptly and I, unfortunately had to send my steak back, too underdone. But the manager himself saw my steak back thru the grill and brought it out. It was done to my specifications and comped. The biscuits were delicious, coffee hot and brought around as often as you’d like. They have a little game to play on every table so put your phones away and enjoy the entire experience!

Amazing! We stop at one or two coming and going on every road trip. Wish I bought stock years ago!

It was beyond my expectation. Breakfast was amazing Tea honey is taste really good. Thank you guys for the amazing food and service.

I was highly disappointed with our last experience here. I understand that this place is busy during Saturdays and Sundays, but what I don’t understand is how management operates or lacks managing seating.
We came in about for breakfast and were told our wait would be 30 minutes, which was fine. Approximately 30 minutes later our party was called. When we went to the hostess booth, to be seated, they told us, «sorry there is a wait. We thought we had a table.» The manager appeared and didn’t give much of an explanation, but just said «we are clearing tables and one should be available.» So we waited at the hostess booth a little longer – about 7 minutes. They the hostess said we have a table. She took us to the corner and as she had us follow her, she stopped. She mentioned the booth by the window, which we were supposed to sit at, was not cleaned. She looked dumbfounded, as were we. She asked us to stand there and wait, and we waited near the fireplace, right where all the waitresses and waiters exit with food. I told my husband that this is a disaster waiting to happen.
We waited some more and they found out we weren’t getting the booth by the window because another couple, sitting at the fireplace and waiting for a table, got the table. So we waited some more, and I was about to leave, but then just as we were about to leave they sat us at some middle table.
The service was good, our waitress was very attentive. At least the service was better than last time we came in when it was slow, and requests for condiments took forever to get.
When we got our bill I anticipated a break or some percentage off for as my husband said we were «jerked around». So, I went to the manager and spoke with him about how we were paraded through the dining area and he had the nerve to chalk it or the experience on another customer saying «Well, we thought that we had a table cleared, but the customers apparently left to the restroom and after we cleaned the table they came back. I’m sorry, but its been busy and we tried to manage to get you a table.» I explained to him that could be the excuse for our first table, but then anticipating the next table was a different story. His next comment was «How was everything else?» and he looked at me while I held my bill, not trying to offer a thing. He looked at me dumbfounded and made me feel like I pestered him. I had to ask for a discount, which he said he could take out the drink prices.
I wouldn’t recommend this place to anyone who wants to enjoy a nice breakfast on a Sunday.

Three topics to discuss here:
Service: The service at this location was somewhat lacking. The restaurant was busy when we arrived and we were the last customers in our section when we left. Service was incredibly slow. The young man was nice enough but simple requests such as asking for honey, ketchup, or a refill took excessive lengths of time. He would disappear in back and be unseen for long periods of time.
Food: The entrees ordered included two breakfast plates including eggs, sausage, and pancakes, a meatloaf meal, chicken fried steak meal, and the Sampler which included three small «try-​it» portions of the chicken and dumplings, country ham, and meatloaf. Odd combo but fun for a foodie looking to try something new. There were two side salads ordered as well. The food was bland at best. Very little seasoning, no use of herbs or spices… bland at best. The salad was chopped lettuce, tomatoes, and cucumbers, nothing special and none of the standard regular ingredients such as carrots, cheese, croutons, etc… and the signature crackers tasted stale. The portion sizes were small compared to the price of meals. The best part of the meal was the iced tea. The worst part was the stuff they called gravy. Yuck-​o.
Store: Better these days than in the past. Nice to see more current items in the store and the store associates were pleasant.
I think it will be some time before we visit a Cracker Barrel again. Simple unimpressive.

We just stopped in on our way home from an exhausting business trip. We were seated quickly, the service was good and the food was good but the reason I wanted to leave a review was because when my girlfriend finished eating a waiter took her plate and before he even made it to the kitchen the manager came to our table, introduced himself and said he noticed she only ate half of her food and wanted to make sure she wasn’t unhappy with her food. This really impressed me, first that he was assertive enough to notice and second that he came straight to us to ask instead of asking the waiter. I was also impressed by how polite all the staff was to each other.
Most places I go now it seems like the employees either hate each other and refuse to help each other or they enjoy each others company so much that they don’t have time for the customer. We had a great visit and would highly recommend checking them out.

Like most Cracker Barrels the store is clean and items are displayed tastefully. Though nothing is my personal taste I do enjoy browsing while waiting on a table to become available. The staff is friendly and when I went there they moved pretty quickly so the wait time was short.

The food is good. The servers need some training though.
It would be a slight exaggeration to say my server delivered my check tonight before I got my dinner, but not by much. I would have liked to have had a refill of water, but guess it wasn’t meant to be. I asked about dessert at the beginning of the meal and was told they were listed on the table tent. Um… no, they were not listed on my table tent. It looked like other tables had table tents with a picture of a dessert on them, but not mine. After walking over to a nearby empty table and looking over their table tent, I decided not to order it anyway. Just a really unwelcoming, don’t put yourself out kind of vibe.

We have never had a bad experience at a Cracker Barrel before. Our first (and only) visit to this location was awful. Waiting at the hostess station to be seated, you could smell a strong urine odor coming out of the bathroom.
My husband ordered the dinner portion turkey dinner. He asked the waitress if that small amount of meat was all he got for $ 9.49. She brought him out a small plate with another bit of turkey and blamed it on the kitchen help being new. He ordered corn bread and was told they were out so he was brought one lonely biscuit on another plate. His glazed carrots were boiled till they were mushy. He was still hungry when he finished his meal.
While paying the bill, he overheard everyone else complaining about the food and the service. The staff there didn’t seem surprised and didn’t seem to care about all of the customer complaints.
We won’t be returning to this location.

Pretty bad. Checked in at 9 pm. They were out of soup, cole slaw, soup. Roast beef sandwich was congealed with gravy. Manager was somewhat defensive — told him don’t send out anything that isn’t excellent. Skip it until the staff is changed. One bright spot– server Emily.

Food: Good old fashion southern country food in generous portions. It’s best to stick with traditional menu items when eating at a Cracker Barrel. Although they have some chicken salads and lower calorie items, it’s really not their forte you’ll be disappointed and it’ll slow down food deliver. Their signature menu items are always a good choice for breakfast. If you’re ever there for dinner, try the meatloaf.
Stick with pan cakes and comfort foods and you’ll be pleased.
Service: Our server Larisha was awesome. Super friendly, funny, and courteous.
I love the food and the service at this location is very friendly. Cracker Barrel is definitely a place I look forward to visiting anytime I’m visiting the south or mid-​west.

Sometimes the waitresses are a little slow but the breakfast food is consistently great! The blueberry pancakes are my favorite.
I love looking at everthing they sell in the store.

OK breakfast food. My hash brown casserole was cold. I asked her to take it back because it’s my favorite part of eating here. She came back with a new one and said: «He reached down further in the pan for this one, so it should be warmer» That just makes me wonder if they continued serving the rest of it to other people.
Very predictable food otherwise. I don’t think they have changed their menu… ever.

I wanted what I termed as «A fantastic dessert.» This lead me, once again, to Cracker Barrel. Still without carrot cake on the menu, but I ordered apple dumplings. They were, I can honestly describe them as, divine.
They are presented the size of a small dinner plate, with 2 dollops of ice cream on top. There are halves of pecans in the apples, which are large, sliced, and baked in a caramel apple sauce. The crust is dumplings, and oh so good. The special dessert, wasn’t quite as good, pumpkin custard. Sure am glad I ordered the apple dumplings. I also bought an order of apple dumplings home to my family.
It was gads larger than the apple dumpling order I received at the table… note to self, order apple dumplings to go. You pay at the counter in the gift shop, and the handling of the to go items is a little odd. You order it at your table, and then pick it up at the front desk, who has to call it up to the counter. They put the ice cream on the side… so, all sounds yummy, but still no carrot cake on the menu. I intend to have these apple dumplings often.

I’ve got a brother & a sister and brother-​in-​law & a couple of nieces who all live around Kansas City but it seems like we were never finding time to touch base with each other except on facebook. About two years ago we decided to make the second Tuesday of every month «Breakfast with the Family Day» thanks to brother Dave’s suggestion. Everyone who finds themselves with an open morning (including our two daughters & available kids) gathers around the table and spends an hour and half catching up on each others lives.
This month we added Cracker Barrel to our rotation of restaurants and our breakfast there turned out pretty good. Cracker Barrel has a large breakfast menu that specializes in LARGE amounts of food. I’m really NOT kidding – it’s a LOT of food!
For example, the breakfast I ordered is called the Old Timer’s Breakfast and is two eggs (any style), a dish of grits, two biscuits with creamy «sawmill» gravy in a bowl on the side PLUS your choice of Fried Apples OR Hashbrown Casserole and a choice of Smoked Sausage Patties, Turkey Sausage Patties or Thick-​Sliced Bacon. Now that is a LOT of food!
Brother Dave came extra hungry and chose the Sunrise Sampler: Two Eggs cooked to order with Grits, Sawmill Gravy and Homemade Buttermilk Biscuits along with real Butter, Preserves, Jam and Apple Butter. It came with Fried Apples AND Hashbrown Casserole and a sampling of Smoked Sausage, Country Ham and Thick-​Sliced Bacon.
Practically every breakfast meat option is also represented somewhere on the menu including Hickory Smoked Country Ham, Grilled Pork Chop, Sugar Cured Ham, Fried Chicken Tenderloin, Smoked Sausage, Steak grilled to order, Chicken Fried Chicken or Country Fried Steak. There are also many selections like pancakes, french toast, muffins and cereal/​oatmeal but oddly there is no omelet so I’m guessing maybe omelets are not a southern thing?
This trip, everyone at the table went for eggs so I can’t vouch for the other items on the menu, but the food we ordered was well prepared and the service was friendly and efficient. They have really good and well seasoned cream gravy that was yummy over the biscuits, my grits were nice and smooth and the hashbrown casserole was really tasty.
The Cracker Barrel will take it’s place as one of our monthly breakfast destinations and it has the added bonus of a gift shop with lots of very cool seasonal items to tempt you before you leave. My favorite was a dancing broom with a witches hat perched on top. But the fancy dressed lady buzzard was pretty darn cute too.