Broadstone Valley Ranch

I initially moved to this property in October. I had read the reviews and felt that after looking around the property that the comments were from disgruntled tenants. Boy was I wrong. Day one of the move in, I found that the apartment that I viewed was not the apartment that I was moving into. This apartment was small. There was no place to put anything in the kitchen which turned out to be a good things once I realized that I was not alone. I had never seen so many pest of all sorts in one space, not only roaches but spiders, water bugs, and other bugs that I could not identify. I complained to the manager who offered pest control and moving to another building. I wanted to break my lease by my great rental history is all I have going for me at this time. So, I took the deal. Finally, after about three weeks, I move in to the new building. It was like night and day. It was bigger, I had the amenities that I initially requested. Now the bad part. I can hear everything. I can hear my neighbors, upstairs and down. Whenever my upstairs neighbor does laundry it sounds as if the machine is going to fall through my ceiling. On top of that, yes, there is more. I got a utilities bill that makes no sense. A $ 55 dollars for one month of utilities on a one bedroom apartment which include fees that have no business being on a bill. What’s an association fee? Pest control, trash and waste are included in my monthly bill so why am I getting double tapped on a separate bill?!? My last complaint, POT! HOLES! EVERYWHERE! I hate that I signed a 12 month lease.

worst apartment complex in the area. Ever since the new management came, everything has gone down hil. The staff is extremely rude and unprofessional. I wouldn’t recommend this pos to anyone. Stay away at all cost. When the new company first took over my husband and I went down to discuss an issue in the apartment. The lady we spoke with did not want to deal with us or the issue instead she turned to another tenet mid conversation. We stayed and continued to try to resolve the issue but the woman the whole time was rude. I tried to give the new management the benefit of the doubt and assumed maybe this woman had a bad day. Since the weeks since the whole staff has proven to be unprofessional. They have no idea how to work with PEOPLE or handle issues that occur in the complex.

The former Champions/​Resort at Valley Ranch, now Broadstones at Valley Ranch, are a comfortable apartment community with the most friendly down to earth office staff I have ever experienced. I have been a resident for 5 years and I have yet to have a problem that they have not gone above and beyond to address. I recommend this property because it is peaceful and conveniently located to access the major highways and all the shopping you can think of.

This place has changed names 3 times in the past four years. They are doing this for a reason. It’s because they have horrible reviews and are trying to avoid future residents from reading it. Please do your research on this DUMP. previous names are «resort at valley ranch» and «the champions at valley ranch». which all have HORRIBLE reviews! AVOID THIS PLACE AND SAVE YOUR MONEY!