Envision Imaging

I was referred here by my doctor, Envision imaging has a great location in Las Colinas, has a beautiful facility with many great and updated amenities. On my first visit I felt they literally rolled out the red carpet for me. The staff was all friendly and inviting, and I was taken to have my ultrasound performed within minutes of my arrival. However I needed to return for further pictures and made an appointment for that Saturday 10÷11÷14. The receptionist was great but the tech that performed my Ultrasound was another story altogether. She was a VERY pregnant Indian woman. I was taken back to the same room I originally received my ultrasound in this tech pressed down on my stomach so hard I was in pain and I asked her did she have to press down so hard she coldly said yes and offered no further information. And when it came down to the inter vaginal ultrasound she wanted me to plant my feet at my bottom and I have mobility issues so I told her my knee would allow that so she snapped and said if I knew you couldn’t do that I never would have did the procedure. So I asked her can you let out the stirrups, and she said this table doesn’t have those and I told her it does because I was just in them 2 days prior (in the same room on the same table). So basically she was frustrated with me because she didn’t know how to work her equipment. I felt no consideration was given during my entire procedure and with the tech’s condescending, and cold attitude I left the facility in tears. Lastly to add injury to insult I filled out a survey detailing all of this, left my contact info on in it and told the receptionist that I wanted someone to contact me about my experience and she assured me that she would put it on the desk of someone named Christy and it is now 10/​17/​2014 and I have heard from no one.

Slow… slow slow. Yes they had magazines and aurw the TV was on, but the receptionist seemed apathetic and the wait times were LONG.
The nurses are nice, but I waited 2hours for xrays. 2hrs seems a bit ridiculous.