Graceful Nail Spa

I went to graceful nails on June 21^st looking to get a gel pedicure and came out disappointed and aggravated. I was the first one there and I asked how much a gel pedicure was but she didn’t answer she just had me sit. Once she turned the water on I asked her the price and she showed me the list of pedicures and I said I wanted the gel and she said it was $ 30 and came with a scented scrub. Another lady did my pedicure and I told her I wanted a gel pedicure and she did it. After I got the pedicure I got a fill in. The lady doing my nails was nice until I showed her the nail polish I brought from home and she was very pushy. She kept saying I should get the same gel polish and I told her I didn’t want it and she kept saying u should it’s better, even after I kept saying no. She was very annoying when it came to that. She also painted my nails very sloppy. It looked like a child painted them and all u see if lumps and clumps of polish on my nails. When it was time for me to pay my total came up to $ 67. When I asked why she told me the break down and said my pedicure was $ 45 because of the scrub. I told her that was my first time getting a gel pedicure and that herself and her coworker told me it was $ 30 and told me the scrub came with it. In the middle of me discussing my price the First Lady I spoke to took my card off the counter while I wasn’t looking and charged me. They were both very nasty and I think charging my card while I wasn’t looking was very sneaky and unprofessional. I will NEVER!!! return to this place especially since this isn’t the first time something happened, my mother also had an incident there a few weeks before. I used to love this place when they were tropic but now ITS A PIECE OF SHIT!!! NEVER WILL THEY GET MY MONEY AGAIN!!!

I have been coming to this location for about 2 years before it became Graceful Nails (while it was still called Tropic Nail Spa) and I am NEVER going back. I left the salon today extremely UNHAPPY with the way my nails came out. Had to pay $ 5 to remove my gel manicure and $ 10 for a regular manicure which came out like complete sh*t! Each nail has several bubbles and the products used are so old. I saw the lady put in acetone in the nail polish to get more polish out. Their polishes are pretty old and are in need of new bottles. See pics for yourself– every time I look at my nails I am beyond furious of how I had to pay $ 15 for probably the worst manicure of my life. I come here sometimes with my friends– I am telling them to never come back again! They just lost a regular customer. Better off going to the Nail loft in the heights for a better quality service. Ugh, so upset with my nail service and never coming back here again. I wish I could give no stars…

Big space, a lot station for mani and pedicure. It’s very clean, clean and clean. They’ve small parking lots. And have a lot opi essie nail polish, gel color.