Orient Express

I ordered for delivery. The food arrived within 30 minutes and was nice and hot. The spring roll is fried and was nice and crispy. We got a variety of sweet and sour chicken, Hunan beef, pepper steak and chicken low mein. Everything was good. I will be reordering from here when we want some fast chinese food.

This is one of my favorite Chinese delivery/​takeout places! I’ve been a customer for many years. The delivery is really quick, and the food is always still warm and fresh! The only time it took longer was when there was flooding in the Houston/​Katy area, which is understandable. My all time favorites from this place are the Chicken Wings, General Tso’s Chicken, Sesame Chicken, and steamed Broccoli & Chicken! They have many healthy options, and you can customize your dish. I think it’s pretty affordable, especially the entrees — an appetizer, rice, soup, and a dish you choose. My order is usually around 10 $ or less. The cashier lady who usually takes my order is really nice, and we have good conversations! Anyway, the food isn’t the best I’ve had in my life, but when I want to order Chinese food, this is where I get it. It’s affordable and the quality is pretty nice.

Great food! Delivered within a timely fashion. My family was very satisfied everything tasted great. We will be return customers

I’ve ordered a few different items from here now and have yet to get something I don’t like. It’s always delivered within 25 – 30 min (I live approx 5 – 10 min away depending on traffic) and is hot and fresh.

This was my go-​to jaunt when I was staying out on Energy Corridor this summer for work. Ordered most of the normal hits off a Chinese menu, can say it never disappointed. General Tso’s, Chicken /​Broccoli, Boneless Spare Ribs. All legit.

every single time i had food delivered from here. its hot and delicious. and they always on time yo deliver the food. highly recommend.

My first experience with Orient Express was today via delivery. I ordered their kung pao chicken with extra peanuts and fried rice with extra egg. They asked me to add a drink because their minimum delivery price is $ 15. So in all, with $ 4 tip, I paid around $ 20. The delivery guy, who was very friendly and likeable, arrived right on time; 2pm on a Friday.
The portion of kung pao was large. It was not spicy and the vegetables (broccoli, baby corn, carrot, water chestnut) were scarce. Flavor-​wise, it was okay. But it was hot in temperature, so it was overall decent to me. Although I asked for extra egg in my fried rice, they added way too much. I was surprised at that, since most places are very stingy with the egg in their fried rice. The fried rice itself was just okay. I also received a fortune cookie, silverware (poor quality; very flimsy), two soy sauce packets, and a coke.
Nothing was good, nothing was bad. Just meh.

First time I’ve ordered from this place and I’m very satisfied. You definitely get your money’s worth. I placed my order through grubhub and they met their delivery time. All the condiments were there minus the utensils. Overall good is very tasty and fresh. I will order again in the future.

Ever since the house fire happened, my family has turned this into a go to Chinese restaurant (mainly take-​out). We have been visiting Orient Express since September of this year. We must have already ordered food about 5 – 10 times. The hours are so great! Since they are open later than most restaurants, it’s just so convenient for us. The food is good. It’s not amazing to the point where it’s to die for, but it’s nothing to complain over. The ambiance is very casual. The owner is very laid back and always asks us how things are whenever I walk in. I still have yet to try their juices and smoothies, which look so delicious.

I’m a regular here. Great values on combo lunches. I like the garlic chicken.
Portions are plentiful.
The owners are friendly and have personality. They know my order when I walk in the door.

I just ordered online from your establishment and the price on my online receipt was different then the receipt given to me when the delivery driver showed up. I compared the two receipts and the tax is different and the delivery charge went from $ 1 to $ 2. I called and asked to speak to a manager and the gentleman told me the delivery charge is more if you’re farther than 5 miles. I understand that but you should call the customer to verify the change in price or fix your website to adapt for the delivery zone. I wouldn’t have been so upset except when I spoke to the manager and told him the website needed to be changed or he should call and inform customers he told me he’d take the dollar off and said ok, bye and hung up on me! How is that appropriate customer service and how does that keep your customers coming back to you? I for one will find another Chinese delivery service (as we have a ton in the area anyway) and use someone else. Just a heads up check your receipts and verify prices before ordering/​signing. A $ 1 may not sound like much but how many people have given them an extra $ 1 here and there without realizing it?

Today I ordered from Orient Express in Katy, something I will never do again!!! I ordered Happy Family and Mongolian beef and 2 kids meals the Mongolian Beef was overlooked and almost burned, then they sent Triple Delight instead of Happy Family. I did call them when I found the mistake and they yelled at me and told me I did not order Happy Family. I have always ordered Happy Family from them, never Triple Delight, as triple Delight is super spicy and I don’t really like spicy. They were rude and yelled at me and told me I did not order right. I know what I ordered. They told me to come later and get it finally but I explained I could not as was babysitting and had no car seats and that was why I had ordered delivery to begin with then some man was very rude, yelled and told me I was wrong. I will never order from them again! Sad, because I have ordered from them since they first opened and recommended them, but NEVER again. In business the customer should never be treated with such disrespect. A simple, I am sorry, let us make it up to you and send what you wanted. They are a HUGE FAIL today and have lost me and my family as customers

Fantastic dish I had, especially for delivery! Had the Moo Shu Shrimp, it was great! Had the Hot Sour Soup, it was full of tofu and veggies, very decent — also had egg rolls. too greasy, not great and I had Crab wontoons which were basically like rubber (probably cuz the styrofoam container they were in during travel. All in all, great for delivery and very decent price. I will order again but probably would never choose to dine in.

Not bad at all. Ordered for delivery and it got here way faster than i expected and what they projected. Food was hot and crispy and the delivery guy was friendly.
One complaint though :
They don’t have an option for an order of steamed rice on their Grub Hub online ordering system, so if you want a side of rice, you’ll have to call which totally defeats the purpose. I had ordered some steamed rice with my first order. They had called me to confirm my address because it was smudgy on their fax. I asked how much a rice was, and they charged me for it. Cool, no problem.
Second time to order, I made a note in all caps that I had also wanted a steamed rice w my order. When it came, I realized they forgot my rice (they didn’t charge me for it though so no big deal) but i really wanted my rice lol
Yea, so just FYI.
I wish they’d put an option for it. They have it for every other side item…

This place is PERFECT for what it is, fast, take-​out Chinese. Their menu is vast, with tons of choices, and great prices. The only pitfall is that it is a bit greasy, so not a friend to the olé’ waist, but worth it!

Soooooo… that happened. There are a limited (shamefully limited) number of options through Eat24 (great app for the business traveler) in Katy so when a new one pops up, I give it a try. Today was Orient Express’ shot. Swing and a miss. I ordered delivery and know that there are risks (namely, challenges with temperature and consistency and the lack of crispness when food is held in foam containers). The driver arrived quickly with what was an unfortunate collection of Americanized, salty, soggy food. If you’re in the mood for «Chinese» and want delivery and the ability to order online or via an app, this is AN option. But if you’re willing to — at a minimum — call in an order for delivery, there are much better options.

I came for lunch and it was below my expectations. The chicken had no flavor and the item I ordered was suppose to be spicy and it wasn’t close.

Ordered my food online and it was delivered within 25 min and it was hot and fresh as if I ordered it at the restaurant. Chicken wings were great and the spicy chicken and shrimp combo had just the right amount of spice as they let u choose from mild medium or hot! I will order from them again!

Do NOT order delivery! They will take over an hour and a half to figure out that they can’t find your address. They won’t call you though you will have to find out by calling them to see where the food that was supposed to be there an hour go is. The girl on the phone will even tell you «I know this sounds bad, but the driver is stupid. He only had to deliver 2 orders.» When you call again cause it’s been two hours they blame it on the traffic. Food is not good and service is HORRIBLE!

Not even close to being on the list to order from again!!! For one the «family» portions the serve is good enough for a 5 year old and as I was biting into my food I got a nice gift from a wire brush that I’m assuming they use to scrub their dishes. Thanks for the bite of metal wire!