Macy’s

Worst shopping experience ever. Bad customer service. Lousy selection. Unhelpful people working there. This is why I never shop at Macy’s.

Macy’s is Macy’s is Macy’s. Wherever you are the size of the store decides what is stocked. The bigger the store, the greater the variety.
This Macy’s has a distinct advantage over many other Macy’s as it is at least 50 mile away from any other Macy’s and it is at least 150 miles away from any Macy’s of comparable size.
The entrance to the store from the center of the Mall is typical in that it opens up into the Cosmetics department. Women’s shoes are also prominent as they dominate the right side of the front of the store. The rest of the main floor is dedicated to women’s, young women’s fashions including jewelry and accessories. Downstairs you will find all the housewares, luggage, mattresses, lingerie, dresses and clothing for the more mature/​curvaceous woman,
The men’s and children’s departments have been relegated to another section of the Mall and require you to make a two to three minute walk past the food court to find them.
Apart from the separation of men and women, this store does a pretty good job of catering to everybody’s taste. On most Saturdays throughout the year, you will find this Macy’s full with shoppers.
There are three additional outside entrances to this store, one on the lower floor and two on the right and left side of the main floor. If you pick the correct entrance, you can purchase a Starbucks coffee on your way into the store to make your shopping experience even more enjoyable.

Skincare/​makeup department is very small… I ended up having to order online (from Macy’s). Their inventory is also pretty limited when sales are happening (shoes). I found them online but couldn’t even get them shipped to this store for pickup to avoid paying shipping fees. The only positive experience I’ve had is the helpful lady at the sunglasses hut in this store.

Macy’s Men’s Department is so wonderful. Tyler and Danny helped me find a dress coat for Christmas for my husband. They did not have the size I needed in this store so they called all over and found one in Spokane. They are having it sent to my house in time for Christmas! They also were wonderful they found a coupon for me to use which saved me 25% off of my purchase. They were so warm friendly and helpful in such a busy shopping season it was very refreshing. Thank you Tyler and Danny!

Well today I walked in to Macys to do some shopping, I was disgusted to find on a main isle, a display of Pro Graffiti clothing by Mark Ecko. This display is a throw it in your face display that says crime does pay. Right on display, a shirt that says «Graffiti Made Me Rich», Pictures of graffiti, pictures of spray cans. Now If I were to return to the store tonight and graffiti your outside walls, would that be Ok with you? You seem to want to promote this criminal activity, so I guess you would say it is Ok then, Right?
How can a corporation like yours, help promote this crime against law abiding citizens? Every dollar earned by this criminal is used to vandalize other communities, now you are a part of it.
As I said, I was going shopping in your store, but after seeing this, I left without spending a dollar and went to another store where they do not sell into this graffiti promotion. I will further refrain from ever shopping in your store again and I will let others know of my displeasure with you since I run a worldwide nonprofit that fights graffiti vandalism crimes. Your decision to carry this line was a poor choice, and I know others will join me in refraining from shopping in your store (s)
Randy Campbell

When I first moved up here this was a Bonne Marche, and now it’s a Macy’s. It’s in a mall, so I rarely visit.
I was recently in the market for an iron, and the one I bought at Best Buy wasn’t cuttin’ it. I came here and found a better selection, and some decent options.
I may stop here for random appliances, or I might cut through here to get into the mall (yeah, not too sure ’bout that). Overall, it’s an option.

I love this Macy’s! Here’s my reasons…
* Origins (try the Ginger Soufflé)
* Bare Minerals (it’s about time, no more trips to Portland for make-​up)
* MAC cosmetics
* Nice lady at the Coach counter.
* Colorful display of Fiesta dinnerware
* Great parking (you sometimes have to stalk people leaving the store)
And the best thing about Macy’s…the restroom! If you have to go to the bathroom while at Columbia Center Mall, there is no better place than Macy’s. It is conveniently located right in the center of the mall. The best one is at the main Macy’s, not men’s and childrens. It’s on the bottom floor right across from the down comforters. It’s a single room, wheel chair accessible. It has nice marble flooring and low, mood lighting. Best of all it’s super clean.

I forgot to review this one. I like this one more than larger city ones because its small.
I used to know 2 sales women there as I worked across the mall at Warmsoup River (disguised name) and was in the mall a lot. I often bought clothes here to wear at that job.
Saleswomen were excellent and I had all my training to compare with their actions.
I feel like the makeup area is filled with fake people. How much makeup does one need on their faces? It’s the TC — jeepers! Not Paris and everyone on the runway modeling!
I went back on my last trip — my acquaintances were gone. i still got good service.

What is it with these people? They are like friggin robots here, repeating the same stupid sales pitch word for word about getting a Macy’s card to save money. Most of the time I tell them no once and they let it go. The other day I went there and this lady working over by the plates and kitchenware made me REALLY mad. She tried to hustle the card to me once and I politely said no thanks but then she wouldn’t drop it. She kept trying to get me to sign up for the card, becoming increasingly more and more aggressive about it. She was all telling me stuff like «oh so what, you don’t like to save money»? NO! Maybe I dont OK? So after I politely say I dont want the card once just F off and ring my stuff up!!@!#@! Im generally very easygoing but it took some restraint to not be rude.
Overall the store has some decent stuff, probably one of the better places in the Tri-​Cities that Ive found for name brand clothing. Know of anywhere else, please message me. I will go back just due to lack of choices but I really loathe dealing with the sales associates there.
Anyways, Im going to complain to HQ, and long for a Nordstrom to set up shop.