Yogurt Vi

Incredibly terrible yogurt. Giant place that is mostly empty space with a few tables. Dead silent even though there are Bose speakers hanging. Checkout girl appeared to check us out and then disappeared. Giant chandelier like the phantom of the opera was gonna roll in. This place blooooooows

I’ve been to many different frozen yogurt bars. This one puts them ALL to shame. The great flavors and super smooth texture makes for amazing quality frozen yogurt. The floors, walls, and tables in this place sparkle and shine. There’s a ton of space. And a chandelier. Wow.

Lately I find myself searching for Real Frozen Yogurt. It began casually, because I figured frozen yogurt places sold frozen yogurt. After three or four tries I became dedicated to prove it. Now I’m experiencing serious doubt.
Yogurt Vi offers Original Tart, and I must say it is a bit tart, but it is the tart of lemon extract– a nonfresh squeezed citrus tart– not yogurt tartness. I enjoyed it. It’s just that–
Say, does any chain sell froyo with actual yogurt as the main ingredient? I have five stars in my pocket for you. Juuust saying.
I tried two additional flavors just in case: Strawberry, and Dutch Chocolate. (Not Salmon or Tilapia.) They were nice for soft serve but didn’t seem to be related in any way to yogurt.
Atmosphere is airy and light. Accent color of muted lime. 53% of all surface is cool marble. High ceiling and sparkly dangly chandelier. Three sides are window looking out on the brickness of downtown City of Kent. Coolness.
Goodness.
I am sad to report the windows and restrooms have been neglected. Shine them up, people! You have nice restrooms but how about a little time with the Windex each morning? And mop in the corners, please. Yes, this really does matter.
Conclusion:
In my opinion (duh, that’s what Unilocal is for) Yogurt Vi’s most favorable point is having (sort of) Original Tart.
Second most favorable is building design.
Most unfavorable: Where is the yogurt?
Second most: Where is the Windex?

Very good selection of frozen yogurts and toppings. It’s a little pricey, but the quality and cleanliness can’t be beat!

I went into yogurt vi last week, and was extremely unimpressed. The yogurt is fine, nothing special, but the customer service is TERRIBLE. While there, their systems shut down, which they explained by saying «this happens all the time». Alright, understandable, technology fails sometimes. HOWEVER, the two employees working made me wait for 15 minutes, and then proceeded to tell me that they needed to restart the systems. Alright, fine, understandable. Then, after I’ve already been waiting for 20 minutes, they tell me that they are going to take care of everyone else in the store who has cash before restarting the system. By this time, my ice cream has melted, and I’m upset that they’re going to expect me to pay for melted ice cream. So I explain to them my concerns and the employee, Sarah, turns to me and says, «if it’s such a huge problem for you, I guess I’ll just pay for you out of pocket». Excuse me? I’m not one to complain, but that’s extremely rude, especially when all I wanted was answers. So I ask if I can speak to her manager, she tells me, «he’s not here. This isn’t our fault, there are always issues between us and the manager and the manager and corporate. So since it’s such a problem, I’ll pay for your ice cream». She blatantly embarrassed me and my friend, in front of a line of customers (about 10 – 12 people). Not to mention bad mouthed her boss and corporate. EXTREMELY unprofessional and rude. Needless to say, I will never be going back, and neither will many of my friends.
****Edit***
I originally gave this business a one star, however after hearing about this incident management contacted me and sent me a Yogurt Vi gift card. I am glad that management cares about their customers, and loves for them to have the best possible experience, especially after an incident such as this. It was extremely professional, and showed me that they value their customers. I omit my previous statement, I will again be returning to try this place out.

Great fresh fruit new flavors always cleaning and refilling the fruit and items. Always helpful when you want samples its like a Menchies close by but with tons of more flavors! They offer a rewards program
.the only thing that sucks is the parking in the back only available at night unless you have permit… just wish offer more parking during the day but not the fault of the yummy yogurt people. Yay yogurt tastes even better when we save it in the freezer!

I love it here. I may not be able to handle the kids after their sugar rush. But it’s worth it.

I absolutely love this place. The staff is friendly, they always have good flavors on tap, and they have gummi worms, my personal favorite. Yes, the music is a little annoying, but I understand why they play the kind of stuff they do. That aside, it’s a great place.

I really wanted to like this place. I thought this was the worst tasting yogurt I’d ever eaten. I tried two different flavors and they both tasted like flavored frozen high fructose corn syrup. Inside the place is very posh and stylized, which isn’t necessarily what I look for in a yogurt shop. I don’t want to pay for yogurt chandeliers.
The cups are huge and since you pay by weight, well, there’s the cost of the chandelier for you. I didn’t add alot of toppings or yogurt and I still paid way too much (almost five bucks).
Over priced, over done, over it.

This was only the second time I have ever had froyo, and now I see what all the hype is about. When I went in, I had the strawberry banana yogurt mixed with just a little chocolate. I added kiwi, blackberries, mini buckeyes and Heath. It was okay, but the strawberry banana yogurt was extremely tart! The little bit of chocolates had was pretty delicious. The fruit looks like it gets changed often to refresh. The service was okay, even though the lady that was the cashier just showed that she was not in a good mood to be there. Overall, I’ll be back again to try the other flavors! :)

The whole family absolutely LOVES this place! You grab a bowl, fill it up, and pay by weight! Something in the ball park of $ 0.48 /​oz. About the same cost as dairy queen but with much better ingredients and variety!
Parking is a bit of a bitch, but you can’t beat the atmosphere, ingredients and plain fun of mixing and matching the wonderful flavors!

Overall it’s just another frozen yogurt joint that tried to play fancy. Seating is really weird. they only have a few tables and a long bar in from of the window with a huge open space. Not a huge variety of specialty flavors either. Not sure what the price is per ounce but it did’t seem too bad (as long as you don’t get a bathtub full of ‘yogurt’).
Personally I prefer Sweet Frog in Stow. they have more options for flavors and toppings. And the atmosphere is more fun and friendly.
This place seemed like it was made for ‘adult yogurt’.

This soft serve yogurt mania offers a variety of flavors ranging from gingerbread to toasted marshmallow. I have to give respect to whomever chooses the flavors as they are rare and difficult to find. But I can’t say this is the best bang for your buck, it’s a bit pricey and has a «high glass» feel to it if that type of environment isn’t your style.
It’s clean, offers an awesome bar of both sweet toppings and salty as well. But my yogurt was a bit gritty and it cost my friends & I $ 35.00 for all four of us! Not exactly budget friendly for the minimum wage/​college students wallet. I can’t say I wouldn’t return but I’m not exactly having late night cravings for their yogurt either.

Yogurt Vi is located in a newer building in Kent, that’s in a pretty impressive new commercial complex.
When compared to most froyo places, this place is huge and has a very upscale feel to the interior layout. It’s not just a tiny hole in the wall of a strip mall, that’s for sure. With tons of huge windows, I would think there would be a lot of natural light as well (I went after dark, so I can’t speak to that).
In addition, they have a myriad of flavor options; boasting over 80 flavors on their website. I didn’t get an exact count, but I think it was somewhere between 15 – 20 flavors available. I went with pumpkin, peanut butter, and cake batter; which I mixed together with some granola, and cookie dough.
I didn’t look at the price per ounce, but I remember thinking that the final price seemed more expensive than I’m used to paying at most other froyo places. Beyond that, the only negative that I had was the parking situation. There really isn’t a lot of room on the street, even though there is a parking lot across the street for a number of the area businesses. It looks like there’s supposed to be some additional parking in the future once the rest of the construction is completed.