No more Applebee’s…my server was very very unprofessional and slow… and you name it… he has it all… not to make customer happy
Matthew C.
Évaluation du lieu : 1 Seibert, CO
Absolutely the worst customer service. Family and I went in for a table of 6. While looking at three tables there weren’t cleaned, we were told there was a 15 minute wait. Just wanted a couple of appetizers and drinks. I should have taken a picture. The place had maybe 30 people I. It and a 15 minute wait? We left and said thanks, but nevermind. Never coming back here again.
Elizabeth S.
Évaluation du lieu : 3 Killeen, TX
I’m going to assume our server was new because he seemed to be confused but it was also a full house so I’m a patient person. Overall, very good customer service. I wish I was impressed with what I ordered but it didn’t appeal to my eyes or my taste buds. My eyes would eat just about anything even if it isn’t presented as such as it is in the photo but my taste buds are not that easily impressed. I had this chicken smothered in cheese & put atop a pile of mashed potatoes. Now to a pothead, that sounds like a stoner’s paradise. I didn’t enjoy it. BUT their steak & shrimp parmesan was a whole lot better so I know what I would order the next time I swing by Applebee’s.
Kristina A.
Évaluation du lieu : 5 Fort Huachuca, AZ
Written on behalf of my dad, who is a hermit by the way. Came out to watch the playoffs and he was thoroughly impressed with the service. Didn’t hurt that the general manager is also a Seahawks fan! Great, very welcoming staff.
Jordan D.
Évaluation du lieu : 5 Fort Hood, TX
Literally the best service I’ve had in Texas. Food was very delicious and my drink was never empty.
Christopher C.
Évaluation du lieu : 2 Killeen, TX
Service was horrible. Had to wait over 5 minutes before the server even acknowledged us. I ordered an alcoholic beverage and literally watched the bar tender make it then it sat for at least 10 minutes before finally coming to me. Worst part is they weren’t even packed. My wife ordered a salad and it literally only had 2 croutons on it. Like are u serious 2CROUTONS!!! Manager brought food out and did not even ask us how our visit was going. Just dropped food off and took off. Will not be coming back and I will be letting everyone I know not to go to this Applebee’s. my wife ran out of her drink. we had to call the server to ask for a refill. I literally watched as he walked around carrying on conversations with other customers and brought them things before he could bring us a simple refill. it was 6:12 pm when we asked for a refill and did not receive the beverage till 6:23pm. this was not an alcoholic beverage just a simple diet Pepsi. just ridiculous.
Judy S.
Évaluation du lieu : 2 Oceanside, San Diego, CA
The service was so so. The food, not so much. I ordered the four cheese mac & cheese with chicken tenders, barely had any flavor to it. My husband got the half rack baby back ribs, didn’t taste fresh. Some of the workers seemed preoccupied with socializing, not as professional as I would like. Probably won’t be coming back to this location.
Dj N.
Évaluation du lieu : 1 Temple, TX
We ate at an Applebee’s in Killeen Tx located at 2700 E Central Texas Expy, Killeen, TX76543[. My 7 year old son had a yogurt he at that made him sick, while at the restaurant we found odd substances in it that where similar to curdled milk. My daughter who is 11 got a to go drink, I drank some of it and developed an upset stomach. I found an unusual substance in the drink and sent pictures to the health department. I am disgusted with our experience there and what the staff is doing in that kitchen is dangerous to the public health.
Courtney C.
Évaluation du lieu : 1 Fort Hood, TX
Horrible drunks. People fighting and puking in the parking lot at 6pm due to the fact bartender can’t properly count drinks and serve them. I had to call the police on a drunk driver who literally hit someone’s car in the parking lot and drove away. Applebees more like ghettobees
Wilmarie N.
Évaluation du lieu : 2 Copperas Cove, TX
Service was prompt,(Tamara R.) the waitress was fast and friendly. I came here for a lunch date with the hubby. We ordered of the lunch menu. I ordered French onion soup and a 4 cheese Mac n cheese sweet chicken and bacon platter. Fast service, got my plate fast. The French Onion soup was nothing special it had a good flavor. My pasta was actually cold, pieces were frozen. There was little to no cheese in it. I did tell the girl I was not happy with it, I changed to their sandwich. The sandwich was just not what I wanted by this time I was not impressed. I only ate a bite. Tamara took a dollar off my meal.(Club grilled). Left pretty disappointed. I guess Chef Micro was working that day:( My husband ordered the tomato basil soup. That was pizza sauce in a bowl! Not happy.
1 1.
Évaluation du lieu : 2 Harker Heights, TX
They had good service, but the place was so dirty … The bathrooms were so disgusting, the tables were dirty and the floors were so filthy. I ordered the fried shrimp and I wasn’t impressed it tasted like frozen shrimp from the grocery store and my piña colada was so bad no flavor at all! Disappointment.
Sam V.
Évaluation du lieu : 1 San Marcos, TX
This Applebee’s has a severe problem with it’s curbside to go system. It doesn’t exist. I over the phone, give the color of my vehicle, wait 10mins after time I was told to arrive and had to go inside. For one, the staff makes you feel awkward for walking inside and walking by the to go/bar area to inquire about my order. Staff is short, rude and makes you feel unwelcome. Apparently she had had a wild night because she was pretty busy talking to her friend about partying the night before. Basically I feel like I’m going to ask to talk to the manager next time if customer service doesn’t change. And I also know I am not the only unsatisfied customer that has visited this Applebee’s.
Tricia V.
Évaluation du lieu : 5 Round Rock, TX
I love Applebee’s for two things. Their steak and parmesan shrimp, and the spinach artichoke dip. I have to say I’ve never been to a restaurant before where the waitress takes everyone’s order and doesn’t write it down, but remembers every single detail you told her. She even remembered to bring me lemons for my water!(Which by the way, no one has ever remembered the first time I asked). She was cute and very polite as well. I loved the food and the service here. A+ from me.
Delilah F.
Évaluation du lieu : 5 Killeen, TX
This is absolutely my husbands and I go to spot when I am too tired or too busy to cook! The two for 20 is just perfect more than enough food for you to be full! Our car side to go service has always been spectacular!
Heather B.
Évaluation du lieu : 5 Killeen, TX
This is one of my favorite restaurants in the area. I’m actually not sure why this restaurant has 2 ½ stars because I always have a very pleasant time here. The waiters are always nice, service is quick. It’s really easy for me to get annoyed at waiters but all the waiters here are golden. When you go here ask for James, he’s the bomb.
Ronnie W.
Évaluation du lieu : 2 Killeen, TX
Service was good but quality of food was not. It was okay but I wouldn’t recommend coming here since Killeen has many other places that out perform this main stream«restaurant».
Sean B.
Évaluation du lieu : 2 Nolanville, TX
Food was burnt. Chips were soggy. Serve was slow. Resturaunt was not busy, but we waited forever
K R.
Évaluation du lieu : 3 Killeen, TX
Meh… it was ok. The fries were limp and our silverware was dirty. On the plus side, our waitress was truly sweet and attentive.
Sharon B.
Évaluation du lieu : 3 Killeen, TX
Used to be my favorite place but since they discontinued the chicken fried chicken, I stopped going.
John C.
Évaluation du lieu : 1 Harker Heights, TX
Well Applebee’s just lost me as a customer. Fish and chips was a failure. The fish was very small. The fries weren’t that good. Not to mention they got spilled off my plate and onto the table and floor.