Starbucks

The employees have the WORST customer service. They just chit chat to each other the whole time while working incredibly slow.

Terrible is the best word that can best describe this Starbucks location. I would give half a star if possible.
I don’t like to make any opinions before having my own experience at any establishment. I read the several horrible reviews by Unilocalers but was still willing to give this place a shot. I mean there are Starbucks everywhere so how far off can the overall quality be? It wasn’t so much the taste of the coffee but the lack of good customer service, availability and variety of coffee beverages.
I don’t even expect too much variety from a Starbucks located in Safeways because it is in fact much smaller in size but, come on people… only regular coffee is available? For real? Even 7 – 11 stores and McDonalds have more choices and their specialty is not coffee.
My husband asked for an Americano and the snotty tone and response he had gotten from the employee was «we only have regular coffee.
Like I said… just terrible!

Service here is painfully slow. Had to watch the two employees chatting for several minutes before they helped me and then again while my drink sat on the espresso bar waiting to be made. Very poor.

Absolutely abhorrent service. One of the women ignored customers in line in order to slowly unpack pastries. I was third in line and it somehow it still took at least 10 minutes. I understand that they have great space constraints and therefore staffing restraints but the speed she was working at was insane. I avoided getting a hot drink simply because I was afraid that that would take her another 15 minutes to make.
I worked at a (much busier and larger) Starbucks for two years and I understand when a store is understaffed or simply over crowded and no matter how fast you move the line and the wait simply grows. But to simply be unfriendly, not greet people, and to ring up one customer and then silently walk away to do something else is ridiculous. If there is something else which needs to be done (such as brewing coffee) all it takes is a quick «I’ll be right with you.»
I live in Kings Beach and I will never come back to this location. If 0 stars was possible that would be their rating. Oh and my last gripe, the employees also seem to not mind violating California food service standards by failing to pull back their hair. I for one certainly don’t want any of someone else’s hair in my ice coffee, thank you very much.

The best service in Starbucks I have ever experience, thank raluca and rosa. You girls where really helpfull

Staff tends to be on the rude side, the coffee is ok and they do NOT apply discounts for gold or registered card members. One employee had the nerve to tell me that she knew the store rules and I, the customer, did not. I’ve stopped getting coffee at the Kings Beach Starbucks.

As another reviewer said, thanks googlemaps for being yet again, wrong.
The service was okay, slightly tired and not really bubbly, but quick enough where it didn’t matter.
My Venti Caramel Frap was a little substandard due to it’s wateryness and lack of caffeine (large usually means bouncing off the walls), but it had enough to do the trick.
I suppose it’s nice to know there’s a Starbucks even in the mountains…

According to google maps this location is on another street. Thank you Unilocal for telling me it was inside Safeway or I may never have found it. Maybe I’m just used to being in the Starbucks located in places like Barnes and Noble but this one was poorly operated and looked a terrible mess. There was a bar to sit at but no stools to sit on so I ended up sharing a table with random people. The only saving grace was that they had wi-​fi.

One star for being friendly.
My wife’s carmel frappucino was moderately okay. My hazelnut frappucino was a poor example of a blended drink. A few sips in and I was left with an iceberg/​snowcone in my cup (please see picture for evidence).
Bummer.

Dear sweet lord you silly «Starbucks» employees!
I guess these aren’t real Starbucks employees. These are faux employees, as they really work for Safeway.
We went there on Sunday morning after my friends and I woke up. Damn. Seriously… damn. How long does it take?
Apparently they don’t know how a queue works, or that usually you keep the drinks in the order they are in the queue, not whatever you feel willy-​nilly enough to make.
This isn’t just me saying this… I was with a Starbucks employee and that was what she said. Furthermore, how long does it take someone to pour two shots of espresso into a cup, and then fill it up from there with coffee? A good question you might ask. It takes about 10 minutes, or the same amount of time it takes them to make two lattes, an Americano, three blended Frap drinks, and to pour two coffees. Nice, huh?
Aside from the horribly long wait time, the staff was incredibly rude and pretty mean. When I made my order, I was shouted at twice to speak up. I was told after she got my order, that I wasn’t being that loud. I told her that perhaps it was because the steamer was in her ear and that was why she couldn’t hear me. She shook her head and said to me, «No, it’s because you’re not loud enough.»
I might not be loud enough for you, but I certainly am bitchy enough to give you one star.