Marriott’s Waiohai Beach Club

It’s paradise here. The most perfect rooms with the most wonderful service. Fabulous views and incredible features. We ended up buying a time share on this beach. I can’t say enough about what a gem this is. It’s where I got married as well.

The stay is amazing, the location is very convenient to Kauai activities, but the chickens and roosters will wake you up at 4am. This is a very well-​maintained location with so many amenities, and the home away from home feel is top quality.

Really poor front desk reception experience just as M.L. stated previously. The person was cool and brusque just asked for our ID. We asked for a ground floor unit when we reserved 11 months before which we have always had. They confirmed they had the request. And we gave our preference again before we went in October and again when we arrived early to check in. They didn’t call to say the room was ready as they said they would. Finally the room we got was as far back from the beach as possible. With a bad knee it was 5+ minute walk. The only plus was that we could see the lagoon from our balcony.
We are 15+ year owners and have always received a warm «Welcome home», when we arrive. Things have really deteriorated here. Even the one restaurant on the property is mediocre. It’s not run by Marriott anymore. I hope they can improve things here in the future. Negative reviews hurt Marriott’s reputation.
I’m not sure we want to continue staying here. We spent the next week at Maui Ocean Club and everything great– warm reception, 2 free drinks, great location with some ocean view, helpful friendly staff.

As owners we purchased in Kauai and we come here every other year. We also have brought three other couples who in turn have purchased with Marriott. We have found the staff to be extraordinarily helpful and to go the extra mile. They are courteous and knowledgable from the front desk, first aid, concierge, to the maid service, they have «that let me make your stay fantastic» attitude. The bartenders were, as always, extraordinarily helpful in setting us up with not only great drinks, new places for dinner, but fishing as well, where our son in law caught a 90lb sailfish! We will be back!!!

Paying $ 500+ for an island view room (see pictures) … More like an parking view room!
If you are not a time share owner DO NOT COME to this place, they will charge an arm and a leg for you to stay as further as you can from the beach with a parking lot view! I made this reservation six months ago!!! The two stars are for the well furnished rooms and the wonderful beach of Poipu were is located!

We’ve been owners here since about 2005 and love the place. Each unit has two bedrooms, two baths, washer and dryer and a full size kitchen. The rooms are always clean and the staff is extremely friendly. The landscaping is beautiful and very well cared for. You could not ask for a better place to stay in the Poipu area on Kauai.

Exceptional hotel. This hotel is beautiful, with grounds out of this world. Its rooms were redone in December of 2014, so everything was brand new. Only bad thing was no full service restaurant. Extremely friendly staff and service was quick. Stayed late July 2015

We had an amazing 7 night stay here in early June.
The place was immaculately clean and the beds & pillows were very comfortable. We stayed on the backside of building 5, which doesn’t get much natural light (except for the early mornings) but the landscaping is lush & gorgeous & the sounds of the island are amazing from the back patio. Although we were on a middle unit on the first floor, we were not once disturbed by neighbor or foot traffic noise.
The salt water pools are great, I love that there is a quiet pool with restrictions on noise & pool games. Plenty of chairs available.
The BBQs are immaculate & shared, lines form around 6pm.
The beach has a strong shore break so isn’t the best for swimming, we snorkeled a bit off the sandbar but didn’t see much. One evening a monk seal was sunbathing on the sandbar & a turtle beached one afternoon.
The owners club is one of the best parts of staying here, an early checkout with a red eye flight has usually left us with 9 hours of nothing time… we didn’t want to swim or lay out because we didn’t want to be gross on the plane. The owners club allows you to swim and layout and then shower I& lounge in clean facilities.
My only regret about my trip & stay is that I didn’t use the complimentary Malie shampoo & conditioner. I usually am very picky & bring my own hair stuff. On our final day, I used the shampoo & conditioner in the owners club since mine was already packed & it was amazing! My hair felt so soft, smelled so good, and was frizz free with no other product. I researched purchasing online & the small size provided by the Marriott retails for $ 18!
Troy, the fitness instructor led a great Aquafit class on Monday & very relaxing, beginner level yoga class one morning midweek. The yoga class was the highlight of my week, a gorgeous rainbow appeared mid class!
Bring bug repellent, I was eaten alive during a sunset yoga practice on the main lawn…9 itchy mosquito bites!

My husband and I stayed at this beautiful resort last month with friends who had a timeshare. The week there was absolutely wonderful, but while snorkeling my husband lost his wedding ring. We were devastated but pressed on knowing it was a part of Hawaii now. On our last full day there our friends husband came across someone with a metal detector and asked if he had seen a mans ring. It was a one in a million shot, but he had my husband’s band and turned it over with no finders fee! After getting the texted photo we were both brought to tears and shown what the islands spirit truly has to offer. Kauai has been a magical place and a true paradise and we are entirely grateful for this resort and the people of Kauai. Mahalo!!!

First time in Kauai so I might be extra positive because of the trip but the Marriott is doing a lot right. Environment give them an A, right on the beach, and everything is gorgeous. Rooms not one compliant, beds are comfortable, multiple TVs, dining area is made for company, A+. Now if you eat /​drink at the Marriott it will run the bill but this is Hawaii. their pools and gym are pretty great also. I honestly just writing this, i am re-​thinking giving them the full stars cause its everything you would want out of a resort stay.

Really poor front desk experience. When we walked in the two people at reception asked if they could help us. We said we were checking in and they responded «really, already, how come it is only noon?» It is not like I expected our room to be ready but I didn’t expect that I was going to be challenged on why we booked the morning flight from the mainland.
From there it went downhill. From calling us to tell us the room was ready and it wasn’t. Waiting another 20 minutes and then having the same person who called us by name and chatted with us refuse to give us a key without ID — and she was talking to us the whole time — to waiting 25 minutes for valet because we left our ID in our valet luggage while we sat by the pool. To getting to the room and it was not actually finished.
We miss the days when Marriott made you feel welcome. No Hawaiian spirit here. We are long term, 20+ year owners, and every year is a step down.

Our family of 4 +Grandma was here for a week after purchasing someone’s 2 bedroom suite time share. It is a beautiful hotel with large well appointed rooms and excellent pools.
Things we liked best: Great activity calendar, outstanding fitness center, perfect beach access, pro grills cleaned daily
What could be better: Only have one restaurant/​bar, most rooms don’t have much of an ocean view (but all have great lanais and the grounds are gorgeous). We would definitely come back. If you are able, request building 1 or 8 for the best views closest to the ocean

Many of the Marriott hotels are large, expansive properties and it takes forever to get to where you want to go. This property is quaint and everything is within each reach. It is great for friends and family trips, yet close enough to great island adventures too.
I like rooms on the top floor so we have a good view –this time we had a view of the internal property which is landscaped beautifully. We even had a glimpse of the ocean, which I wasn’t expecting.
— We had a 2 bedroom suite and love having the kitchen and wash/​dryers to use when needed.
— We typically grill a couple of nights during the week and love that they have grills on the grounds for everyone to use.
— Beach towels are in your room, and when you want new ones you simply call the front desk and they bring up new ones. I was surprised at how quick they arrived.
— My favorite area is the beach front — you can have lunch/​drinks at the bar/​restaurant and watch the sunset. The ocean is very close, so you do not have to walk forever to get to the water.
— There are several pool options and hot tubs at this property, so find the one that suits you best — children’s area, adult pool, or saltwater pool by the ocean.
— This may sound silly, but one of my favorite things is lounge chairs on the grass overlooking the ocean. I am just not a fan of sand, so this is a real treat. I only wish they had a few chairs with the sun covers, cabanas, we could rent. I don’t mind paying for these chairs and it’s nice to get out of the sun when we need a break.
— I met the Property GM and she could not have been more friendly and helpful. We had a problem with the sliding doors in our living room, which we wanted closed at night to keep the light out and she had someone up in our room immediately to fix the issue — good nights sleep after that! :-)
I like this property and look forward to coming back again!

Awesome vacation!
LOTS of Activities for the kids, not a noisy place at all though. Except of course for the incessant noise of the Cockrells that own, I mean, patrol of the entire resort. My kids had sooooo much fun. Seeing them enjoy themselves so much really made the holiday for me. I was able to lay out and relax because my kids were constantly engaged in kids activities! Crafts, lei making, fishing, jewelry classes… They had a BLAST!
The beach is serene. Love the chairs and the pool area.
Love the little red cats that lives on property. We named them orangey and Tiger. Be sure to bring some canned food with you for her!
Rooms are very clean.
No trashy people.
I felt safe w the kids.
Had a celebrity at the resort in our building too, so that was a treat!
Best thing is time w my hubby — staying anywhere w him is a treat.
We bought another week here because I have never been able to do completely relax on holiday before!
Thank you to Daniel and Tony and the kids staff!
Areas for improvement:
Nice resort but nowhere close to Koalina in Oahu.
I was disappointed by a few things but mostly the lack of service. Kitchen very poorly stocked. Couch hard as rock. No robes in bathrooms. Bathroom is in the bedroom unlike the second bedroom that had a door separating them. Fitness room was a joke. The benches are all wobbly and actually pretty dangerous. No water machine only an old fountain. Weights are missing off the rack and some that are left behind are broken, literally broken. Villas seem small and old. Parking is a bear and «ocean view «means u can see ocean — barely with a parking lot as your primary view.

Great hotel. Location is fantastic, on one of the best beaches on the south side of Kauai. 2 bedroom and 2 bathroom suite was nice and spacious with every amenity. Will return for sure.

Stayed in a two bedroom, two bathroom villa on the ground floor. The villa is beautiful, and had everything we needed: oven, refrigerator, dishwasher, washer and dryer, and a huge bathtub. The beds are very comfortable. Also, there are nice (clean) barbecues available for use.
The grounds are beautiful, and the pools were just a short walk from our room. I liked that they had one of the pools designated as a «quiet pool», which is great if you just want to read or relax next to the pool. The only complaint I have is that the hot tubs were really just warm tubs. They don’t heat the spa water enough for my liking; other guests agreed. You will also be sharing the grounds with feral chickens, which, you will soon find out, are all over the island of Kauai.
The property is on the beach, so we just had to walk down past the little bar to the ocean. Enjoyed sipping my Mai Tai on the beach, listening to the local musicians playing at the bar. Paradise found.

We arrived on a Monday afternoon at the end of September (the day before our 25^th wedding anniversary). Most reviews we had read in advance about the resort were positive. Now I see why. This is an amazing property! The rooms are nicely set up. We had a 2 room villa on the ground floor of the main building (Hale 2). Beautiful living room, kitchen… the works. From the living room we could walk out onto our patio area and then out to the gardens, pools, and beach. The grounds are meticulously maintained with beautiful plants and trees. There are lots of well maintained gas barbecues as well. Three pools meander through the gardens to the Honu bar and grill which is right next to the ocean. The staff is very friendly and the service was great. We’ll do this one again for sure

Marriott, how I love thee!
I spent six nights here at the Waiohai Beach Club and had a blast. I might have even given this place five stars if I had a family with little children (This is very family friendly).
Still the property is lovely as it has plenty of beach, towel service, outdoor food and beverage, and designed with being an «attractive home away from home.» The only reason it has not received five stars is because I like the Lihue location, and in particular the Lagoons location even better.
Still a week’s stay here could put anyone in a good frame of mind!

We came back to stay at the Waiohai after nine years had passed. I used Marriott Rewards points and felt like I was a great value for what we received. I was able to guarantee ocean view with upgrade points and it was perfect. We had the ground floor, which I normally am not fond of, but it really works well here. We were able to walk out on to the lawn and up the ocean quite easily.
The villas are just as beautiful as I remember, fully appointed with everything we needed for a comfortable stay. We celebrated our 25^th anniversary on this trip and invited friends over to join us and the villa was perfectly comfortable for entertaining. The two bedrooms are more than we need as a couple, though there isn’t a lock-​off option like there is at other Marriott vacation clubs.
Stayed March 2013

A four-​star review for me because I don’t have kids; if I had kids, I think this would have been a 5-​star experience.
Location: The Waiohai is in one of the best spots in Poipu. The hotel is on one continuous piece of property (some other properties have the facilities across the street from the rooms) and has a small amount of private beach access directly adjacent to the public part of Poipu Beach. There are a few restaurants within walking distance.
Rooms: We stayed in the suites — all suites are 2 bedroom, 2 bathrooms and can accommodate up to 8 people. Views are typically of the hotel property or the parking lot; we were lucky and got a suite facing the hotel property (most of the best rooms are reserved for timeshare owners). The suites are spacious with a good-​sized dining table that can seat up to 10 people (though probably more like 8 comfortably). Each of the bedrooms is outfitted with a TV and couch so there’s plenty of room to relax in the common area or in your room. Washer and dryer can be found in the bathroom (clutch!). The style of the furnishings is a bit 1980s (think Golden Girls), but I don’t care about the furnishings as long as they are clean and comfortable. The lanai is large enough to have a deck chair and a small table and chairs. Kitchen is fine — electric burners, dishwasher, roomy fridge and freezer.
Facilities: There are three swimming pools — an adults-​only pool, the large general pool (including a waterfall) and a small wading pool close to the beach. The large general pool is mostly for kids so it’s pretty key to have the adults-​only pool for some quiet time. Getting a beach chair wasn’t too much of a problem but it could be tough to get one in the shade in the middle of the day.
Grills — They have six grills in the middle of the property (and I think a couple others), and they are great quality grills that seem to be almost brand new. They heat up to 500 degrees which is perfect for searing fish. I didn’t know this until out last day there but there is a tiny herb garden directly across from the grills so you don’t have to pay for herbs when you just need a little.
Other: Pretty robust kids’ program with fishing in the afternoons, movie nights and ice cream socials. Hammocks by the lagoon are a great spot for relaxing or reading a book — there are only two so they are often occupied. And there’s a swan on the property!
In terms of cost, it’s not cheap — ~$ 400 per night — but you get a lot for your money.