Skip it. Go to Taco Bell or Popeyes down the road. Or chic filet. By pass this stuff.
Charles B.
Évaluation du lieu : 1 Austin, TX
Never have grilled chicken
Cassandra N.
Évaluation du lieu : 1 Austin, TX
I’ve never had such incompetent service from a KFC until I came here. My friend and I went through the drive thru and asked to order 2 separate orders and after a pause he asked us for our first order. After stating the first and second order we were told our order came to $ 22 which we knew was wrong seeing as we ordered our meals SEPARATELY. Once we got to the drive thru window we watched the man who took our orders fill up my drink until it overflowed and spilled everywhere. After about 7 minutes of staring at our drinks through the window a second man came and asked us what we had ordered. After clarifying that the meals were separate, he said he would put both drinks on one, and all the sides on the other, as if that makes any sense. So we clarified AGAIN that we had ordered TWOSEPARATEMEALS. One three piece chicken tenders meal with a Dr. Pepper, mashed potatos, coleslaw, a large mashed potato, and cake. The second order(mine) was a two piece meal with grilled white meat chicken, mashed potatoes, and mac and cheese with a large fruit punch. After about 5 more minutes of people looking at the screen and trying to figure out the mess that the first guy had made we were asked if we got a kfc bowl as well. After stating for the third time what we had both ordered we were finally able to pay for the $ 14 and $ 7 meals respectively. We also had to ask if the guy had put grilled chicken down, to which he said he would tell the manager to fix it to grilled chicken. When we were FINALLY given our meals we asked if we had everything and they stated yes they had double checked. After leaving the drive thru, we pulled over to check both meals only to find out they had charged my friend for a cake that they had never given her. Seriously KFC? Drive thru orders aren’t rocket science. Get your stuff together or you’ll be outta there just like the KFC in San Marcos. Good riddance.