Oil Can Henry’s

I’ve been going to this location since I moved to Lacey. In a nutshell, this place is awesome. Last time I went in, the guys not only performed the requested maintenance, but brought some issues with my truck to my attention. Braden Simpson, Nick Ketchum, Mike Lewis, Ben Hudden, Kyle Cox and Sums Burns (basically every guy in the shop) all looked at my rig and answered all my questions. Five solid stars!

Fantastic customer service, they give you a newspaper to read while you wait, explain everything they are doing, and the actual service is always top-​notch. They offer free top offs of oil for 3 months after your service. It’s nice to be able to just sit in your car and have them do the service while you read or use your phone. I have gone in for a top off service before, you don’t have to wait in line, and they get to you right away. They are the only place I will go to for an oil change. I have been using them for over 2 years now and have never been disappointed.

Great place to get routine car maintenance done. At first I had a Radiator Flush and Fill (coolant change), and came back another time for a badly needed engine flush (newly purchased old 1998 car) and had it filled with High Mileage Oil (hopefully that will stop my leaks. loll worth a shot) They do oil changes, trannie service, belts, A/​C power steering, fuel filters. I had a reverse light out and they had it and fixed it for $ 10.
The service was great, I got in right away both times. You get to stay in your car and watch everything as the «team» works on your car. The services are straightforward-​you discuss what you want upfront they hand you a newspaper and a service menu. the price and the service is agreed upon and then they start to work on your car. You can see on the video everything that is going on. no oil caps left off – yes it happens
Also, I wasn’t ever pressured into any upgrades or extras. And they didn’t start anything (like some other places) until we had agreed on the procedure and the price. But then the work was accomplished rapidly and very efficiently and I was in and out within 30 minutes.
I used the online coupon for $ 15 off high mileage and they have a Unilocal coupon too
I’ll be back – need a transmission service next

My first time to a mobile oil station. Always have taken mine to the dealership. Never again! I get to sit in my car, it literally took 20 minutes tops, and they gave me a military discount! My dealership quoted me two hours wait time. Will be coming here from now on!

The secondary items (air filter $ 23.00) are unbelievably over priced taking advantage of the uninformed. Also slow, but that seems to be do to the socializing. Took over 30 mins once once I got inside, lastly, refused to give me a sticker with a 5,000k oil change reminder (using synthetic oil) even though they did last time, stating «it voided the warranty» LOL

On March 24, 15, I had a dead battery when I got off work. My neighbor came to jump our trucks and I wanted to go to Les Schwabb, but It was closed. I went to Oil Can Henry’s and even tho it 5 minutes to closing, Sam greeted me warmly, changed my oil (needed it!) and tried to change my battery but not in stock. Devon was also very awesome, making sure all my lights worked and topped off all fluids. Then my car wouldn’t start after that, so they tried a battery charger but no joy. Sam then drove his OWN CAR in front of mine and jumped it! EXCEPTIONAL customer service after hrs from these two young men! I highly recommend Marvin Rd Oil Can Henry’s in Lacey.

Very professional crew. Company strives on customer service and quality. Took a little longer then a jiffy lube like experience but the extra time was worth it. I highly recommend oil can Henry’s to get your services done.

Came here a while back for an oil change, only to be turned away because my car was too leaky. The guy who was helping me (Eric?) and the guy from below were so nice about it, they left an impression! I’ll be back when im not driving a hunk of junk!

I recently had an oil change and then my car suddenly drained of coolant. I called to see if I could bring the car by to see if it was unhooked during the oil change. Instead of just saying «sure,» the manager, Mike, came to my house with coolant and check everything out. It wasn’t unhooked during the oil change, but I was stunned and that level of customer service. He was truly concerned about the car and spent about 30 minutes looking over the engine and other things. I will definitely bring my business back to this place. Thanks Mike. Nice job!

Just got our oil changed here and we will definitely be returning in the future. The staff is professional and friendly. I like how they have monitors so you can see what is being done and they also give you updates. We felt included on what they were doing instead of lost.

Pretty good, I guess… I really love the service guys, and the plethora of checks they perform on various systems on my car.
Problem is, I find Oil Can Henry’s pretty darn expensive for the synthetic oil services. I know synthetic oil costs more than conventional, but there’s no extra labor involved when filling with a better oil. Seems like a price gouge.
On the other hand, this is the only place where I read an ACTual, physical newspaper. Seriously. It’s been years!

A few days ago I noticed smoke coming from my car when I accelerated. I knew I was by a OCH location I had been to before so I whipped in the parking lot and popped the hood. The radiator hose had come off the radiator but I didn’t have the tools to fix it. When I asked if they could help they did even though they had no obligation to do so. They were even awesome enough to top off the coolant even though I was a little over the 3 month limit. They will definitely have my business in the future. Keep up the great work, guys!

The staff was super friendly! I was greeted immediately at my car, and handed a free newspaper, along with their lists of services. I had a $ 12 off coupon, which I was going to use for the Eco Ultra Oil Change ($ 49.99), but was talked into getting the Castrol GTX High Mileage Oil Change ($ 64.99) since my car has over 100,000 miles on it. I also decided to get an Engine Flush ($ 54.99). The guy said that it would be $ 5 off of the price because they were having a special.
Before doing the engine flush the guy informed me that it would take between 7 – 10 minutes and showed me how prior to going in the cleaner liquid is clear. When he started to pour the cleaner into my car, and asked me to turn my car on, I looked at the clock in my car to see how long it would really take. After only 4 minutes, he told me I could turn my car off. When I told him that it had only been 4 minutes, he told me that he had looked at the clock in the other room, and that the right amount of time had passed. This really rubbed me the wrong way, seeing as I was about to be paying $ 54.99 (the $ 5 off, was not deducted from my bill like he had said at the beginning) and I intentionally looked at my clock to make sure that it was in for the full amount of time. After the cleaner had been drained, he showed me how the once clear liquid was now dirty. I’m no car expert, and I do believe that in those 4 minutes the liquid did clean out my engine some, however I think that, had it been in there the full amount of time, it would done a much better job.
Although, I was happy with the oil change, friendly staff, and the other perks (newspaper, camera, 20-​point inspection), I left feeling a bit gypped.

An oil change is an oil change right? Wrong in the case of OCH. What I like is that they give you a daily paper to read while you wait in your car. What I like the most is that they are thorough, they have cameras where you can see their actions under the hood and under the car, and most of all they WASH the drained oil off of your car frame so you don’t get home and have oil drips on your driveway/​garage. The price is just the same as other companies who do much less in terms of service.

Great store. The staff is really nice. The thing I liked was that they have cameras that show the guys working on your car while you wait.
The only downside is that it has two bays and it can get slow if there’s a lot of people.

Good friendly place. I like staying inside my car instead of being stuck in some cramp waiting area. Given news paper on arrival. Average wait is normally one car or about 20 minutes. Nice coffee stand next door Tidal wave car wash on same retail area. Wash and a oil change.

I really like going here because the guys that work here are usually friendly, funny, and helpful. They always welcome you as you drive in line to get an oil change, to let you know that they see you. They always come by your car and ask if you want anything to read while you wait in line.
I really like how they show me the different car parts and the conditions of them as they are going through the oil change. I like the fact it shows they are really going through every single step of their 20 point inspection. A little pricey for an oil change and inspection, but well worth it to know that they are changing out the oil and not trying to bamboozle you.
Most people don’t like how you have to wait in line in your car before getting serviced. I like it. I get to read in my car, listen to the radio, or do other things and not sit in some waiting room, smelling fumes from other people’s cars. I like the fact that all the cars line up to get service. :) (Be sure to not idle your engine!)