LA Fitness

I’d give it one star, but that seems unfair considering I still get my work out in, every once in a while.
This location is dirty and equipment is not maintained or fixed when broken. I’m currently staring at four treadmills that have been broken for the past three weeks (since I started keeping track).
It seems no one knows or is even aware that you’re able to re-​rack the free weights, and the staff doesn’t care. I started visiting the facility when it opens at 5am, thinking that it would be cleaner and equipment would be where it belongs… It was the same. Except maybe extra trash left behind from the members leaving late the night before.
I’d suggest visiting the Murrieta location.

I visited this facility for the first time yesterday and, due to the volume of negative Unilocal reviews I’d read, I was expecting something totally unlike what I found. Both the gentleman at the front desk were kind and helpful, the locker rooms are gorgeous and the entire place still looks brand spanking new. The ONLY thing that frustrates me beyond belief was completely the guests fault– RACK YOUR DUMBBELLS WHERE THEY BELONG! Seriously people, there are numbers on the shelves that correspond with the numbers on the end of your weights. I found the 10’s in the 85 slot, then couldn’t return them to their proper spot because there were 35’s there. It’s a shared space and there’s no excuse for that, frankly the staff should only have to check that in the morning before opening and at night before closing. Otherwise, a great facility (and no I’m not related to or friends with anyone that works here).

the place is so. lean and professional. the swimming pool remain so clean, it shines.

The girls at the front desk are very rude, rarely get any words out of them.
Classes are always getting cancelled and they don’t even have the decency to come to the room and let us know. Last time we all sat there for 20 min! And no workers came in to let us know that the instructor was not coming.
I plan on cancelling my membership, I’m tired of this.
Worst customer service.

This gym is a JOKE. The only reason I ever came here was because its the only gym in Lake Elsinore thats close to me. First of all the staff is rude and unaware of everything. I want to use some equipment and someone will be on their phone texting and will never leave the machine and no staff member tells them to get off the machine. The general manager is a pompous arrogant person who tried to make me look like I was «sneaking in» when I was just telling him about how my football coach said I could workout there for free. The equipment is never maintained and or cleaned. I will be about to use a machine and then it will be full of sweat or it will be broken. Finally, they never add any new equipment they just move it all around too make it look like they changed things up. Honestly if there was another gym I could go too, I would’ve already signed up because this LA fitness is a joke!

The Fitment Assessment is really a recruitment department to their personal training… the dark truth is that it is designed to humiliate you and make you feel like you will never get results if you don’t sign up for their personal training. I literally walked out feeling like shit. Is that the way that their «LA Fitness Family» as they call you) should feel? I learned a few things that I am grateful for but overall it was a waste of an hour of my time. Once you tell them that you don’t want to get personal training, they basically blow you off. Great employees and everyone is friendly. I am still excited to be a part of the gym and a new workout routine. Once I get my motivation back 100%…

I like the gym good people

For the most part I like this gym. Rosedy’s Zumba class keeps me motivated to come in. She’s awesome!
The huge sectioned off area for «personal training» use, is a slap in the face. Its the only mirrored area with mats, and as a paying member I’m not allowed to use it. The only other place with mats (no mirrors!) is in the middle of the room, where you feel like everyone is staring at you. They clearly consider members without a personal training contract, second class citizens. But it won’t change, so I won’t waste anymore time talking about it.
People are gross and rude, and don’t clean up after themselves, but that’s not the gym’s fault, that’s just poor home training.

The gym can use some new equipment. Also can be maintained including hand soap! Overall I pay my dues and do what I have to do. Satisfaction but not ecstatic!

First of all before I go somewhere I look up people ratings and reviews on Unilocal and first experience it for myself anyway I signed up here 3 days ago and gosh this gym is so weird people never pick up after themselves restrooms are filthy, the weigh room is more of a mess just a big catastrophe management should be ashamed of their lazy butts!!!

The gym used to be awesome until they made changes limiting use. The entire section with mirrors has been blocked off as a personal training area. Now, people who need or want mirrors no longer have access. Unless, however, you go when there are no classes in session then you will be allowed to use that room. The stretching area which used to run along the mirror section has been moved to a very small space when people have to fit head to toe. Only 2 – 3 people now can use the floor exercise area and only if you feel comfortable either sticking your butt in someone else’s face or having one in yours.
The pull down machine has also been roped off and no longer open use. Balls, light weights and mats are no longer open use. If you enter the area be prepared to be embarrassed and humiliated by staff kicking you out.
Cleanliness has tanked leaving the women’s locker room a disgusting mess. Equipment is not maintained. There is one piece (only two like it so one down is too much) has been broken for over a year. The one that does work is breaking down. Trainers are rude and condescending.
How can a gym claim to be all access then rope off areas prohibiting use, forcing members to check out equipment and only allowing access to mirrors and floor exercises to hours when classes aren’t in session? I’ve tried to adapt to changes but each time I go it’s an even worse experience with more limitations. Also, watching an obese person work their heart out on their mission getting kicked off equipment, publicly and rudely, is disappointing.
When I expressed concern to the manager she told me I could have access to the area if I wanted to pay more through their personal training program. When I signed up it was all access but now I’m being told I have to pay more and be escorted around by a mediocre at best trainer for 30minutes to be able to use a mirror and light weights. Ludicrous.
Perhaps a better plan would’ve been for them to remodel one of the unused racquetball courts for a personal training section. It would be much nicer for everyone. More private for the client while still allowing full access to current members.

Worst L.A. Fitness I have been to. The only reason I continue to go here is due to how close it is to home. With my work schedule And kids I’m on a tight schedule and do not have time to travel further to a different gym. They have decided to close off an area for personal training. That was the area I worked out in everyday. Now I am asked to leave the area. It’s large enough to fit more than 1 person. It’s ridiculous. If another gym ever opens up in my area will be switching. Until then I have to stay here unhappy.

I like this gym, I joined during a promotional deal and got a great rate. Great bang for my buck!!. A lot of amenities all in one place… pool, spa, sauna, and a wide range of equipment. All in fairly good condition. They have a lot of members and the staff is very helpful… thanks to Rob and Monica. I’m glad I sign up. Now I hit the gym 5 days a week and love it!

This place has some of the worst customer service I have ever experienced. Mainly due to the fact that the managers are liars, and so dismissive. They will say anything to just get you out of their faces even if that is not what they plan on doing. The ladies at the front desk don’t even care if you walk in, and the place is a mess. They need to clean up their act. For sure. Bye bye membership.

To whom it may concern,
You did a poor job of letting your members know you would be closed for a facelift. I saw 10 People Drive up at the same time I did on Monday evening. I went to the gym on Saturday and somebody could’ve told me verbally, you could have put a sign up, you could email blasted the members I’m sorry but you get a failing grade on communication with your members. at $ 30 a month I feel that you owe me more.

This gym is all dudes so it may make girls feel weird to be stared at everywhere even in the parking lot for no reason at all. The pool is nice but needs a vaccuum on the bottom, no one put the water weights away, equipment is a bit old upstairs, not great and they need cleaning, no sit down hamstring machine downstairs, lockers are flimsy, keep your valuables on you, watched guy play with codes on small locker forever like he was trying to get in, then there are some shady old russian women that pilfer all the paper towels, not breaking the holder but by pulling them out and filling up grocery bags full them, they probably just snuck in as they didnt scan anyones cards as they claimed it wasnt working, its next to a mobile home park so dont drive a nice car and park there as it is lake elsinore. Staff are super nice and helpful but 30 a month is just to much for me.

Filthy. Weights are strewn everywhere, and some days I spend more time looking for weights/​dumbbells than actually exercising. It’s not uncommon to find used chewing tobacco pouches behind the dumbbell rack, wadded up paper towels and water bottles on the floor, etc. As far as the staff goes, Rob is the only one who is friendly. They had a great trainer there named Mike, but he left for Rock Fitness.
I travel a lot for work, so I’ve been to a lot of different LA Fitness facilities. The one in Lake Elsinore is by far the worst I’ve ever seen. The others are clean and the staff is friendly, the but Lake Elsinore location does not share those traits. If there was another gym chain nearby that had locations in numerous states, I’d switch in a heartbeat.

Con-​This gym charges a high fee but doesn’t always deliver. I would go somewhere else if I had a different gym close to me. The only have 1 set of 20# dumbells and they are always being use. They don’t have more than one size of exercise balls. They always have multiple treadmills that are broken and they close their kids club from 12 – 4 which is when I lately have been needing to go to the gym.
Pro-​most the staff is very friendly and the caretakers in the kids club are sweet to the children and friendly to the parents.

I went to this location yesterday (a Sunday), and the women’s bathroom was absolutely disgusting… hair and toilet paper all over the floor. I am a long time member and have complained on several different occasions about the bathroom. Not only that, but many of the machines are filthy and missing parts.
I cannot imagine how anyone could give this location five stars. The people who have recently given five star reviews must be employees or friends of employees. It is NOT clean, and the machines are NOT in good repair. YUCK!

Going to the gym is never fun than me but the fact that this gym is always clean and never busy is amazing I never have to wait too long for a machine or weights and the people are pretty friendly
I have had a membership to LA fitness for the last five years and it is the only gym I plan on ever going to
They only carry the best brands for weights