Tom + Chee – Lansing

Terrible customer service. Food was okay but the people at the front desk were rude and dirty. Will def avoid next time I’m around here.

I’ve been here a handful of times and have enjoyed each moment. I am not a sandwich person, but this place has me rethinking that. The sandwiches and soup are great.

Food is good but it’s overpriced for what it is. Also, is a soup and sandwich place but they don’t have any soup and sandwich combo meals. There is an older man who works here who is SO rude and disregards customers completely. Also, they charge 25 cents for tap water. Which I think is just annoying.

The food was great but the service was a little off.
Tom & Chee offers a vegan cheese option which is very rare and makes vegans very happy. I went to the restaurant today so I could have an old time grilled cheese with vegan cheese. Because they have this cheese, I expect the employees to be aware of the other items on the menu that would or would not be vegan, like the breads.
I asked the cashier if their wheat bread was vegan and she looked at me dumbfounded. She proceeded to tell me the gluten free is definitely vegan and maybe the rye. I asked for the rye, she suggested GF so I don’t have a «bad reaction.» I ordered the Hippy Chee with Vegan cheese on GF bread.
I sat down and looked up the ingredient list for tom and Chee only to find out the GF bread is NOT vegan but the rye is.
I went up to the front where they make the sandwich and asked them to switch the bread.
The chef said okay and I was pleased until… My sandwich came it was ONLY cheese and bread.
I hope you can feel my annoyance. They did fix it but it was not an amazing experi

Love the variety of grilled cheese sandwiches here, even if some are a bit adventurous for my taste (grilled cheese donuts). I enjoyed my bacon and blue cheese sandwich, had the perfect amount of cheese v everything else, but next time I think I will try another one.

Cheese choices are lacking and everything is way too expensive for what it is. I can make better grilled cheese and soup at home for half the price. Service is very slow.

Decent lunch spot, built my own grilled cheese and had it with a creamy tomato soup to go. The sandwich was nice and hot and well melted but was very dense and hard to eat because the toast on the overly buttered bread grew really sharp and crunchy, the soup was pretty standard, nice and acidic but was a bit too sour for my taste. The take out box was really cute and well packaged but I was expecting a bit better on food quality. Everything felt heavy after I was done eating and I was craving soda since water didn’t seem to satiate me at all.
The serving size was also standard. What you would expect for what you paid for. A cute store but grilled cheese is probably not my thing.

The staff was so confused as to what was going on. Had a long wait due to them messing up previous orders and then trying to figure everything out. Friends ordered the original Tom + chee and the cheese was not melted at all. One friend sent it back asking for it to be melted better, and they failed. The cheese was still not melted. The server just said «sorry» and ran away.

I’ve been wanting to try one of these since I first saw it on Shark Tank. Just kind of underwhelming in all respects. The ordering and service seemed out of sorts. Very friendly but just kind of jumbled in delivery and execution. My son liked his grilled cheese with ham and I liked the gazpacho I had. I also appreciated the option of a small «dunking» size soup for a buck. However, the BLT sandwich I had was pretty bland, and a little too «bready». The salad we ordered was very small and the ranch dressing was solid –not sure if this was because it might be yogurt-​based or if was just pulled from a freezer– either way you shouldn’t have to spread your salad dressing. Perhaps something else on the menu would have been a better choice, but I don’t think I will be going out of my way to come back either.

I recommend their original Tom+chee but I think it’d be good to try making your own grilled cheese. Their grilled cheese donut blends are the BOMB. Everything is pretty fresh but cooking time seems a bit long. Donut faves MUST TRY: 1. Fat Elvis 2. The King. 3. Strawberry Lemonade 4. S’mores

I’ve been to a similar grilled cheese themed restaurant in the Bay Area called The Melt, which was overpriced and had the most boring sandwiches that were crushed flat by their panini press. This… is MUCH better! The sandwiches are much more interesting, the bread doesn’t have the fluffiness squished out of it, and the soup is pretty good. They also have a build-​your-​own grilled cheese option if you’re feeling particularly creative.
I also admit that I got The King donut sandwich… which was shamefully good and rich. Definitely splitting that one with the hubby, but I’m definitely coming back!

Must try! Unique menu with a great staff. The whole experience was great. I would come back to Lansing just to come to Tom and Chee. You HAVE to get the s’more dessert. Most delicious dessert I have ever had. Crispy, chocolatey, gooey, totally yummy!

I love Shark Tank and I love Barbara. I wanted to love this place but I was truly disappointed. Greasy and not so special. Go to the City Market and buy some great cheese then make your own. I would give it two stars but it wasn’t awful and would I settle on it if I was craving a quick fix? Probably. That said — I never bothered.

i’m a big shark tank fan and had to check it out for myself.
this is a great lunch spot! they have many variations on the classic grilled cheese. i love to dunk my grilled cheese in tomato soup so it’s nice to see they have small dunking-​sized soups.
the mac and cheese is a steal– large portion of very cheesy mac and cheese. can’t wait to work my way through their menu… especially the grilled cheese donuts

I’d heard about Tom+Chee on various food blogs and had wanted to head down to Cincinatti to check it out so I was happy to find out that there was one in Lansing on my recent business trip.
This joint seems like a great lunch spot option to have in the rotation: a diverse menu, quick service, and flavorful food. Stopping in for my first time I found it hard to decide what I wanted to try, before settling on a Turkey and Gouda option. All the customizations available are nice as well and I’m sure spice things up after going many times. After just waiting maybe 3 – 4 minutes at a table, my sandwich along with a delicious creamy tomato basil soup arrived. Both were very flavorful and proportioned well for a smaller lunch option.
Overall, I wish there was a location by me and will definitely be back wherever I find one next.

The concept of this restaurant is great! Who doesn’t like fancy grilled cheese sandwiches?! I got the crunchy garlic chicken sandwich, creamy tomato basil soup and strawberry lemonade donut sandwich. Everything was delicious! The soup complimented the sandwich deliciously and the dessert was the perfect finish (a little disappointed at how small it was though :/​). On top of the amazing food, the staff was super friendly and helpful. I will definitely be coming back to try more items on the menu (specifically the grilled cheese donut).

I hit up Tom + Chee: Lansing for dinner tonight to try a spread of the menu.
My tour included:
1) Armagoetta & Blue Cheese Chili
2) Tom Chee + Classic Tomato Soup (Dipper)
3) Hippy Chee
4) Barbara Blue (not pictured)
Of the items I had the most impressive to me were the Blue Cheese Chili, Barbara Blue and the Armagoetta in that order.
The Armagoetta is made with a meat & oats concoction called Goetta (native to my Cincinnati hometown) and was scrum-​diddly-​umptious. Pairing it with the Blue Cheese Chili was an excellent choice.
Speaking of the chili… the Blue Cheese Chili was fantastic. It had a depth of flavor I haven’t found in a restaurant chili in years. Bravo!
Next was the Tom Chee paired with the Classic Tomato Soup as a dipper (oddly the same size as a side soup but at only $ 1 it was significantly less expensive.
The sandwich itself was simple, tasty and filling. A grilled cheese on sourdough with diced tomatoes, cheddar, mozzarella and some garlic seasoning. A fantastic take on the childhood staple.
The tomato soup tastes fresh, not canned or jarred, and I’m not sure how Tom + Chee does that given that they’re a franchise now.
The Hippy Chee was very tasty. A well balanced grilled cheese with a savory palate of hummus, cucumber, mixed greens, tomato and cheddar cheese on wheat bread. Another delicious take on the classic.
Finally… there’s the Barbara Blue. I’d been nervous about trying a grilled cheese donut. My trepidation combining from a combination of «‘Merica» and just an odd sounding combo of over-​sweet and savory.
From the time I saw her on the plate I was stupid excited. So much so, I forgot to take a picture. And anyone who dined with me will tell you that sounds absurd.
The Barbara Blue is named for one of the Sharks who funded Tom + Chee on the TV show «Shark Tank». And it’s a good one.
Blueberry compote paired with Brie, Ham and a grilled glazed donut.
I was a bit surprised at how messy it was, with the compose drizzling down my hand even before my first bite… but the blue tint now on my hands is totally worth it. The Barbara Blue is a homerun of delicious and a great first bite for anyone nervous about a grilled cheese donut!

Delish sammich and soup! The wheat bread they use is soooo good and the spicy sweet mustard?!? Mmmmm

Got the grilled Mac and cheese with creamy tomato basil soup. the sandwich was awesome, if a little too greasy. the sourdough was perfect for the Mac and cheese and dunking it in the creamy soup was unbelievable. definitely going to come back for their huge selection
oh and the grilled cheese donut!

Cool sandwich shop. I saw it on Shark Tank a little while back. Looks like they’re blowing up.
This shop is on sandwich row with like 5 sandwich shops within a block. The menu is pretty big and they stretch the term grilled cheese to basically mean any sort of grilled sandwich. I got the flying pig or something. It was really tasty. Fresh house cooked meat brings great flavor.
I told the order taker to give me a cup of her favorite of the 3 tomato soups. She gave me the chunky one. It was flavorful and fresh, but a little strange having such big chunks of tomatoes. I would probably try one of the other ones next time.
I also ordered a donut sandwich with blueberry compote and brie or Gruyère cheese. It was ok… but I’m still not sold on the whole using glazed donut as a bun thing.
The service was good, but a little slow. 12 minutes to get my food after ordering. They were a little busy, but nothing crazy. I actually expected busier for a Monday at 1PM… it was also St Paddys day.
Over all… reasonably priced, tasty fare with Lots of homemade flavor. It’s a long way from home… but when they open one closer, I’ll hit it up!