Came in to let the kids play while we had lunch and the kids playroom smelled like horrible feet. The toll games were broken and the wait to order was like 15 minutes long. The ordering system was down and they had to reiterate your order my reading the receipts and even then they were not charging the correct items they were putting different things down.
Tyler C.
Évaluation du lieu : 1 Denair, CA
Stupid slow and the manager on duty Maria is incredibly rude to customers but to her coworkers. McTerrible location.
Mike M.
Évaluation du lieu : 1 Santa Clara, CA
This place and its neighbor Jack In The Crack are both notorious for not putting all items in the bag. CHECKANDEVENDOUBLECHECKYOURBAGSBEFORELEAVINGTHELOT. TRUSTME. They will leave something out 99.9% of the time. If it ain’t a burger, it’s the napkins they’ll forget. One time I ordered pancakes and no butter. Another time, when I got home I was missing 4 items. I can go on and on…
Coooooookies M.
Évaluation du lieu : 1 San Francisco, CA
They’re not very busy on weekdays(except for rush hours) but super busy on weekends. The service is just as slow either way. On weekends, be prepared to sit at the drive-through for 30 minutes or more. «All Day Breakfast» as stated prominently on their sign is not really. They don’t serve hash browns after 10:30 and when I asked them about it, they blamed it on their supplier. It’s all over the news that franchise owners are rebelling against this long awaited decision by corporate, so I“m not fooled by this excuse. There is no sign anywhere telling you this, so you end up hearing that they substitute fries after you are already trapped in the drive-thru. Who wants fries with their egg mcmuffin?! It’s wrong!
Cristal J.
Évaluation du lieu : 1 Stockton, CA
Unorganized and unprofessional A girl name Victoria was on her phone while I was waiting for my food. Like really… it call customer service! !
Ron D.
Évaluation du lieu : 3 Dededo, Guam
Friendly service, but the drive thru was slow. The fries were a bit hard, while the hi c orange had too much syrup and not enough water thus was too tangy.
Angela B.
Évaluation du lieu : 1 Castro Valley, CA
Worst McDonald’s ever. They forgot half our food, everyone at the counter ignored us when we came back up for the missing items. The Diet Coke was out and we had to ask twice to have it changed. Plus, you have to ask at the counter for EVERYTHING, including ketchup and straws! Completely ridiculous.
Jay K.
Évaluation du lieu : 1 Los Angeles, CA
Do whatever you can to avoid this place. I don’t think I’ve been to a worse McDonald’s, but that may just be my experience. Waiting for food, I heard a car pull up. I didn’t see it, I HEARD it because the music was so loud. I got to sit here for 10 minutes while two workers sat outside on a table and chatted animatedly. She left her car on obnoxiously so she could blast the radio while she sat on a bench and chatted. Horrendous interior, children running around, the place is just not a good pit stop.
Sara T.
Évaluation du lieu : 1 San Jose, CA
If you’re thinking about making a pit stop here to grab some french fries or use the bathroom — DONOTCOMEHERE! I made the mistake to make a quick pit stop and this place was super crowded and dirty. I ordered a mcchicken and fries to-go and it probably took like a total of 15 – 20 minutes to stand in line and finally get my food! –___– I don’t even know what took so long — you should just go to one of the other fast food restaurant nearby.
Eric G.
Évaluation du lieu : 1 Aptos, CA
Stopped here 2 weeks ago on our way to Utah. I can handle the fact that the shake machine was broken(it happens). I can handle that the playground was closed(supposedly for cleaning, but saw no one cleaning or that it looked wet or recently cleaned, it was late). I take particular issue with being ignored because the girl behind the counter, Miya, decided to help the people behind us with their ice cream order before us. I don’t mean she made theirs, then made ours right after. I mean she made theirs. Brought them theirs to their table. Continued to look at us waiting, and didn’t lift a damn finger. We continued to wait until the manager, equally inept, took care of our order. The only difference I can see between their order and ours is that we weren’t the right color for her liking. Never again will we stop there and I have written letters to Mcdonald’s management about their practices. Unless you like being treated like a second class citizen, you won’t stop here either.
Evelynn C.
Évaluation du lieu : 3 Fremont, CA
Poor McDonald’s. It is so empty at this location. Luckily we didn’t have any issue with our order or our food! Stopped here to get gas nearby and for bathroom break, got breakfast as well on the way to the snow. People who work here were also friendly and polite! Thus, I will give you 3-stars to help you out!
Jim H.
Évaluation du lieu : 1 Lathrop, CA
Can i leave zaro stars for this awful place? Reading comprehension seems to be missing here. They can’t get a order with«add ketchup, no mayo» ghroigh the line to save themselves. They don’t know what no mayo means. The egg nog shake is not tasting right either and doesn’t look like it was fully mixed. Time for management and line staff to be fired for incompetence. I would rather starve than go back to this hell hole.
Lisa P.
Évaluation du lieu : 1 Lathrop, CA
Do yourself a favor and SKIPTHISONE!!! Drive through is slower than molasses on a cold day!!! Map out the next closest Golden Arches and you will be much happier. Cold food, order mixed up. Stay away! Buyer beware! Not worth the headache!!!
Nobuyuki S.
Évaluation du lieu : 1 Manteca, CA
I don’t expect much of McDonald’s, and this one let me down. This store is a contradiction. It’s near I-5, but it’s very small, and they have a play area. They had plenty of employees, but not much seemed to be getting done. The price of my Filet O’ Fish meal was $ 6.99, which seemed $ 1.00 higher than it’s worth at any location, and because of the trashy, dirty, disorganized location that this was, it seemed far too high. They got my order right – no tartar sauce, and the taste was typical, but the fries seemed to have been fried over and over. Having worked at McDonald’s stores way back when, they should have thrown out the fries before they became that bad. If you’re thinking about stopping here, stop anywhere else.
Sean W.
Évaluation du lieu : 1 Elk Grove, CA
My momma always said«if you dont have anything nice to say, don’t say anything at all» So that’s that…
Tt H.
Évaluation du lieu : 1 Lathrop, CA
THISPLACEISHORRIBLE!!! I am shocked to see this place is still in business. I have sent several complaints and surveys, however no one has responded. NOONE. This must be private own. Everyone here should be FIRED. Attention corporate: one bad apple clean it house.
Shelby C.
Évaluation du lieu : 1 Arden-Arcade, Sacramento, CA
This place sucks, they tell me the their coffee machine is down, so I got an iced coffee instead taste like a cup full of sugar, then 2 min later does a iced mocha coffee to someone else. Whatever you do not go here at all.
Tracey T.
Évaluation du lieu : 1 Stockton, CA
Ok, I have gone several times now. Hoping that each time, they might get it right. Well, I have been proven wrong each time. My husband & I used to laugh at the fact that each & every order was wrong, and we had to specifically ask for items that should have been included… like a spoon for oatmeal, or jelly for the biscuit. And when you ask, they roll their eyes, and give an attitude as if its your fault they got it wrong. Unfortunately, I like Mc donalds coffees and this is the closest one on my commute, I now wait to hit another one in Tracy, and so far, have not had any problems. Someone in upper management should look into this location cause reading these other Unilocal,im sure theres more issues going on here. KEEPDRIVING… NOTWORTHTHESTOP
A. L.
Évaluation du lieu : 1 San Jose, CA
i would not usually write a review for a mcdonlds, but this place is horrible. The manager is always upset, because he has such a dumb staff to manage… We go there for their drinks(McCafe) and they take forever. I swear their machine is always broken, or their staff is just too stupid to know how to work the machine. We usually go through the drive-thru and every time we’ve done so, the manager ends up making our drinks because his staff is too slow. just horrible.
Tara D.
Évaluation du lieu : 2 Los Angeles, CA
Slow drive-thru. They got my order wrong(a two-item order with no special requests.) I had no time to return, so I ate some of it and tossed the rest. Two stars for freshly cooked food(not heat-lamp-stale) and polite, friendly employees(albeit the same ones who got the order wrong.) Minus one for speed, and minus two for the WRONG food.