Sam’s Club

Went outside today to find my tire was flat. These tires are less than a year old. Had it plugged, but was told to go back and have it changed due to where it was punctured. Take it to Sams Club, was then told by a worker Sams won’t honor the warranty, because it has been repaired by someone other than them. I asked him, how did they expect me to bring in the tire for warranty? He told me put it in the back seat and put a spare on. What happens if you’re on the freeway or lugs are too tight? Many cars don’t even have spares nowadays.
I was initially pretty upset, and asked to speak to a manager. Worker comes back and said they’ll do it this time, but use the spare next time, it’s just there policy. So they fixed the tire, and did honor the Road Hazard warranty.
The employees were pleasant and professional and after a bit of arguing about my situation they did replace. 4 stars for the employees. –1 for Sams new save money at the customer expense policy.
The fine print or so they say, is ridiculous. Beware to others buying tires at Sams. Costco doesn’t ask questions and find a way out of their warranty.

Don’t think you’re getting anything other than a glorified Wal-​Mart with worse hours that you get to pay extra for the privilege of shopping at. I have been coming to this location for about 3 years, primarily to buy baby formula, wipes, laundry detergent, and white vinegar in bulk, though I occasionally also buy their produce. I have two very young kids, so I primarily use the Click n Pull ordering system (where I order online for them to have my cart of stuff ready and ready to go after paying) to save time so that I don’t have to haul screaming kids through the store. However, EVERY SINGLE TIME the Click N Pull process has taken longer than it would have taken me just to go grab the stuff on my own like a regular shopper.
Why is that, you ask? Because the customer service desk is slow as molasses and has no dedicated like for Click N Pull orders, so I have to stand in line behind every customer getting their first Sam’s card, applying for Sam’s credit, returning merchandise, etc. And it takes FOREVER. I gave the Click N Pull process one last shot a few weeks ago because they had added a «check in» feature to the mobile app that was supposed to allow Click N Pull customers to «jump the line», as it were, and it didn’t work. Despite the fact that I’d «checked in» when I was still 10 minutes away from the store, it still took a full 50 minutes for me to pay for and actually acquire my order and leave the store. Ridiculous. I’m only staying a Sam’s customer long enough to finish buying baby formula (Sam’s carries Similac in bulk, Costco only carries Enfamil).

Got tired of BJs in Columbia. Thought I’d give SAMs a try plus they sell gasoline (BJs in Columbia doesn’t). Still getting used to the layout while they are undergoing renovations. Good prices. I asked the Bakery manager if they have cheesecake. He says No and explains that he does not like cheesecake. (?!) I betcha if you put it out there, people will buy it! They don’t take anything but MasterCard due to a special relationship. All I had was VISA, so that was weird…

I enjoy the freshness of the products, the usually largest roasted chickens and mega-​sized watermelons, and the variety of products. Not too pleased with the now new layout to see how it improves the shopping experience. Lines can still be too long, too slow, too frustrating when it’s obvious more lanes to check out are needed and the years of shopping history the store can use to determine staffing do not appear referred to.

This SAMs Club has gone to SH$&. I’ve been coming to this location for over 10 years. This new crew working here can careless about their customers. I hope they get it together and fast. I will go to Annapolis or Quarterfield. Too ghetto in here for me.

Great prices on Gas and items within the store. Majoity of Staff is polite and helpful. Parking lot security is lacking as evidenced by recent car jacking that occurred at the adjoining Wal-​mart parking lot. Separate from the occasional rude customer which is common in the area and is not the fault of the business, shopping here is an overall good experience.

Good store.
Though I stopped my membership months ago… I felt I have no need for this club. Prices plus membership fee together was not worth my needs and expectations.

Went to SAMs Club today and there were NO carts upon my arrival into the store and on a rainy day. Waited for 20 minutes for a cart and nothing. I left. Once my membership expires I will NOT be renewing it. I will just use BJ’s from now on. Customer Service here is piss poor. The lady at the door even told the manager and nothing was done. I am not a happy customer.

Shopping cigarettes for my business took almost one hour! After looking for someone in charge of Cigarettes i finally saw Jen, I handed her my Business card and ID and she said its not enough and acceptable you also have to bring your Business check to verify it, what the hell!!! I have been a member at Sams for now almost 4 years and always have been shopping with Sam’s at least once a week at many locations in Maryland no one ever mentioned this policy! If I have my DL, Sam’s Club business card and Sam’s Club Credit Card with have my name, business name and Pic of me on the back of it! Isn’t this enough? Ha??? So after waiting in the customer service line for 15 min the girl at the desk didn’t know what to do i asked I want to talk to a Supervisor or Store Manager then she left the desk and came back told me yes i will verify it with Jen so she can let you purchase the Cigarettes And when I went back to see her I couldn’t find her and after 10 min of wait I spoke to a Supervisor that I need assistant by Cigarette and he called her she came back after 5 min…
Anyways it took me really long long long long time that I manly promised myself not to stop by at this location again whatsoever!!!

Like Costco but without the lines.

You need a lot of patience to come here. There are never any large flat bed carts. One day I had to walk around the parking lot twice and hunt someone down for theirs. The carts tend to be at the exit so you have to push the wobbly flat bed cart in the road to the entrance. And the carts suck at turning. As a business owner, we buy lots of products and tobacco. One good thing is that there’s a separate line for tobacco. The cashiers I’ve had act like I’m bothering them when I’m just being a regular ol customer. They have mk sense of customer service– at all! The most awful thing is the way they ring you out. Every item flat bed cart has to be scanned then loaded onto a new flat bed cart. And when I go we buy lots and lots of sodas, canned and bottled drinks. It’s so time consuming. This system was clearly created because the employees can’t ring items up properly. So frustrating. Sadly this is the closest Costco to my store. I seriously have to tell myself, patience patience, patience every time.
Like usual whole sale stores the prices and products are good. It’s just the employees and the check out system that bothers me.

Friendly lady working the food court. She got us fresh pizza slices that just came out the oven instead of the one under the heat lamp. Walked around the store and it was neat and organized. Checkout was a breeze and customer service was great.

Love Sam’s Club. This location is always crowded and the parking lot can be a nightmare. As I former Costco member, what I love about Sam’s Club is the membership price and variety. Just because I’m buying discount items in bulk doesn’t mean I shouldn’t have options. Sam’s Club seems to understand that. The samples are great. Customer service is excellent and the staff is always friendly and helpful.

What can I say about Sam’s Club? I needed baby formula, they had it. The lines were so long… but it did not take away from my experience. I will visit again.

Would be 5 stars, but there is a place slightly better… ;)
Decent selection, though not a complete stop for all of your shopping or grocery needs, you will still have to hit up the supermarket.
Good for bulk drinks, rotisserie chicken for lie $ 5, seafood can be good at times.
Tire center is very nice and the prices are on point.
Can get crowded, lines can be long.

I’ve been a member here for over 10 years. I depend on them for bottled water, chicken breast, cereal and produce when we’re having a cookout/​party. Lately, I’ve been so disappointed! I used to get spring mix from here, until I found little green worms and eggs in a container I had brought home and used for dinner the night before. It hadn’t expired and was supposed to be pre washed and ready to eat. Never again will I get spring mix from here. With the current renovations, they aren’t stocking everything and the store is a mess. Looks like I’ll be taking trips out to the Severn location until they are finished. Last time I went in they didn’t have my husband’s cereal, the water we usually get was no where to be found and the strawberries had mold on them. I sure hope they get it together soon!

Generally you can trust Sam’s to give you a good deal, in fact, without a great deal of online shopping, I have rarely found a better bargain. I love the giant warehouse for supersized… everything! My only real complaint is that they are having more and more products shelved as just tags that I feel like I’m bothering someone to go get from a cage AFTER I buy it. Because of this, I buy most of my Blueray and tiny electronics from Bestbuy or online because I don’t want to have to stand around like a thief waiting for someone they call over the loud speaker to come unlock the cage and try to find my item. Sam’s really needs to fix this. I think COSTCO and BJ’s are just as good at delivering bulk goods at a great price. Don’t even think about DirectBuy, it is a total scam, google that company and the word scam you’ll see why and thank me.

In lieu of reviewing and revealing the location of the Prime Meatister’s estate, I’m reviewing this Sam’s Club where Su K. bought a magnificent 12 pound, bone-​in pork butt which he smoked with hickory for the better part of the day. (For those of you wanting useful info about Sam’s Club the butt sold for $ 1.50 per lb.) Members of the Parliameat were invited to sample his first attempt at smoking pork butt.
He started around noon and the first tasting was at 7:30. The chopped butt pieces were covered in his homemade BBQ sauce. It tasted like ham and the fatty bits helped to moisten the meat which we all knew had a few more hours to go before it would become juicy.
By the second tasting at 8:30, the meat became more succulent with the connective tissue beginning to break down and moisten the meat. By the final tasting at 10:00, we were treated to pulled pork butt. The rest of the meat fell pretty cleanly off the bone. I ate to my gut’s content and left with a ziplock bag of barbeque butt.
Long live the Prime Meatister!

I joined Sam’s Club for the gas prices. After paying $ 32 for a year’s membership through work, paying for gas there instead of in DC or at another place near my work still leads to an overall savings. I noticed that when gas prices skyrocketed recently, the savings were only about .05/​gallon but as of today, they’re a good .20/​gallon lower than the station down the street.
I’ve also found myself swinging by more and more to grab a slice of pizza on my way back to DC from work. For $ 2 you get a huge slice of cheese, veggie, pepperoni, or some other variety or you can call ahead and order a whole pizza for pick-​up for about $ 9.
I agree with Su that Member’s Mark aren’t up to par with the Kirkland brand but they’re still decent quality for the price. As for produce and other groceries, if it’s on sale that week at Giant, it’s probably slightly cheaper at Giant. But compared to a grocery store’s regular prices, Sam’s Club is a good bet.
To add to Su’s credit card list, Sam’s Club also takes Discover. If you’re shopping off their website, you can use your Amex or Visa as well.

Us Unilocalers sure do eat a lot, which means we also poop a lot. And since we Americans haven’t embraced the bidet as a method of getting our nether regions spick and span, we need a lot of toilet paper. Enter Sam’s Club and their 45 roll pack of 2-​ply toilet paper for $ 18. Sam’s Club also helps you solve other issues:
* Ate too much meat and got clogged pipes? 228 doses of Metamucil for $ 19.
* Want the benefits of tea but don’t like the taste? A 5 lb tub of Virginia Brand Clover Honey for $ 8 should provide just enough sweetness
* Bad breakup? 5 qt bucket of vanilla ice cream for $ 5
* High energy bills? 10 pack of CFLs for $ 15. Mmmmmmm, mercury!
* Undercarriage of your boxer briefs worn through due to a combination of sweat and other male juices? Pick up a few 3 packs
* Need some more purrriod panties cuz the ones you got are already soakin in the sink? They gots the grannies in stock in 3 packs.
* Can’t afford Costco’s $ 50 membership b/​c you’re short $ 10? Sam’s is only $ 40.
* Broke and hungry? Try the FREE Sam’s Club buffet. Well, it’s not technically free since you need to lose most of your dignity to a) wait patiently for the free samples and b) come back repeatedly despite the sample ladies repeated requests that you not return. They usually have it on Saturdays and sometimes during the week, typically Tues/​Thurs.
Several other notes about Sam’s Club:
* Member’s Mark isn’t anywhere near as good as Kirkland Signatures
* Member’s only gas station just outside the club
* The pizza is SOOOO much better than Costco’s
* Their products are more oriented to small business owners than Costco, whose products are geared to consumers.
* Apparently, only 4 checkout lanes can operate at one time — no matter how ridiculous the lines get, they never open up more
This location is tucked away near a housing development right next to a massive Wal-​Mart. There’s always plenty of parking but it usually gets pretty crowded. Try to go on weeknights after 6p.m. to avoid the crowds. They only accept Master Card, debit, or cash. Visa: it’s everywhere but Sam’s Club. (They also take Discover. Thanks Mallory T.!)
Regular member hours:
M-​F: 10am-8:30pm
Sat: 9:30am-8:30pm
Su: 10am-​6pm
Btw, I tried a bidet in Japan, which also played music and had temperature and intensity controls, but I couldn’t help but feel I was only a few inches away from an enema. Toilet paper for me, please.