Ditto

Jessica and Rachel were outstanding customer service representatives. They were prompt, kind, generous with their time and service. They should receive promotions and raises for the attention to making the customer (me) feel welcome, happy, and satisfied. Outstanding boot selection and BOGO ½ sale!

Still pricey but obviously cheaper than retail. I did find a couple wallets I had already purchased marked up for more than what I had purchased them brand new for, so that was kind of a let down. Very clean store and really friendly staff!

Horrible when it comes to selling them clothing. I have tried to sell clothing to them several times. No luck! Plus they price things way to high

I found out about Ditto when I was looking for a consignment or resale boutique that wasn’t low end, like Plato’s Closet (Plato’s Closet caters to teenagers, and the clothing was cheap when new, mostly from Wal-​Mart and Debs at best). I was hoping to find a consignment shop in town, but this was even better — Ditto buys (very selectively) for cash or about 20% more for store credit.
I found a few grungy pieces while I shopped but 98% of what I saw was is in excellent condition and is not wash-​worn, and I think they must dryclean or steam clean everything before putting it out, because the shop itself smells like new clothes, like any other boutique — unlike Plato’s Closet, which smells like a chainsmoker wearing Axe body spray. Plato’s Closet only seems to recognize cheap brands. They’re not going to give you fair trade for a leather bag, all of their bags and most of their shoes are made out of plastic pleather and they seem mystified by anything nice.
Ditto gave me a fair valuefor my clothing/​shoes/​bags, and saved me the time of having to try to ebay things, or find a consignment store in KC and wait to see if things sold eventually. I think you can expect to get about 10−20% of your item’s original retail value; they’re going to sell it for 50−60% under original retail value, so they’re covering all their operating costs on the relatively thin margin of what’s left after they subtract what they pay you. So the Prada boots, you’re going to get maybe 30 – 40 dollars for them and might do better on ebay, but ebay is a PITA.
I’ve read the reviews saying the sales staff are snobby, rude, whatever — and I think that’s not quite right, or at least not quite fair. They’re weird and aloof and awkward because they’re SUPER YOUNG. They’re not comfortable interacting with adults yet and that’s really obvious if you’ve spent any amount of time with people 18 – 24 (the age of most of my students). Yes, they look like adults, but they’re not. They’re basically teenagers, and having to hold a conversation with someone who is older than 40 makes them feel like they’re coming down with Ebola.
If they look at you like they’re judging you, it’s because they’re still living in that horrible self-​conscious adolescent world where they do judge others, and themselves, harshly and nearly constantly. Most of them seem to be interesting and introverted, not the kind of kid who is extroverted and P-​E-​P-​P-​Y. So don’t get snippy with them because they haven’t learned how to effectively kiss a stranger’s butt yet (sorry, practice «customer service»), that hostility seems to come out of nowhere to them and it just makes them more feral and weird. Be kind. Remember what a hard time that was.

I have a profoundly different relationship with this store than do the two reviewers before me. For starters, I would never begin to compare Ditto with TJMaXX or Marshall’s because the customer demographics these store cater to are not really related to Ditto’s target audience. The brands at Ditto are on a very different retail echelon. MaXX and Marshall’s serve up low-​end «luxury» clothes that aren’t fashion-​forward enough to sell in brand-​name retail locations. Ditto, on the other hand, offers some truly high-​end goods, at ULTRA-​affordable prices. I mean, COME ON! Last month I bought mint condition Prada and Marc Jacobs in current styles, and at least 80% cheaper than off-​the-​rack retail. They are super picky about quality of merchandise. I’ve sold a few things there, but some items I’ve brought in were rejected for looking «worn.» I wasn’t thrilled, but I understood their point; While that’s a bummer for a seller, it’s fabulous for a buyer. When I shop there, I know that I’ll walk out with a super-​stylish find in GREAT condition for a GREAT price. If you don’t care about class and quality, then stay at Plato’s, and let serious shoppers have our little «secret».

I’ve been here twice to shop for clothes. The prices are pretty high: $ 12 – 18 for a used Old Navy or Gap shirt. On my second trip in, I decided it’s not for me due to the blaring Jesus music.

First of all, this is NOT a consignment shop. I have made decent money in the past selling through consignment, and I feel that’s a better option. While browsing the racks here, I was very surprised by their prices. You can find similar items at TJ Maxx or Marshall’s for the same price or LESS, and they haven’t been worn! I saw 2 pairs of shoes that I liked, but I just can’t pay $ 32 for shoes (not designer) that have had someone else’s feet in them.

Made 3 trips out here to sell clothes and each time I went there was a sign on the door that they weren’t buying. I checked their website and it said they bought until 30 minutes prior to closing and each time I went it was HOURS before closing time. Emailed the store to verify buying hours, and never got a response. Don’t waste your time here. Go sell to Plato’s.