Friendly’s

If I could give it ZERO stars I would. This place & the service is by far the most atrocious I’ve ever experienced. Between lack of attention the blatant bad attitude from the servers my family & I will NEVER be going back there. Not the first time I’ve had a bad «Friendlys» experience. Waiter forgot to put the ticket for our food in, making us wait as people who came in after us all us got served first, he forgot ALL of the condiments we requested, never came back to ask for refills or if we needed anything. Lesson learned. This place needs to shut its doors & the staff need some lessons in common courtesy & proper etiquette for food service. To the manager of this facility, rethink your staffing decisions as the current one is making you lose business.

This is the most attentive friendlys I’ve been to. Super friendly (lol) and very quick.

This has to be the best location. I am there at least once or twice s week. We go there for breakfast and dinner. The food is always v fresh and delisous. The entire staff is extremely friendly and attentive. One server in particular Dean is the best. Here always quick and very friendly. It is s pleasure to go to this Friendly’s. You must go here. Ask for Dean. You will not be disappointed

Went in for some dessert. Service was good, ice cream came a little melted, but overall a good experience.

I went in for a Cone Head Sundae and there were no reese’s pieces put at the bottom of my cup. My girlfriend and I were distraught.
Some places were better when I was a kid.
Sigh…

Service is a hit or miss. Sometimes you get good service, other times you have to flag them down with your napkin. The kids love coming here for their ice cream. I do not think their food is good, its just okay. Its also very dirty as if they dont vacuum the carpets

My mother loves Friendly’s and that is the only reason I go on occasion. I always feel that it is crazy to spend 40 – 50 bucks for two people at place like this and when you add up the ice cream and appetizer bill that is how much you end up spending. I never come out of this place loving the food and experience and the other day I had my line crossed. I ordered a chicken salad and the lettuce was not fresh and had brown marks on the green. Later that day I had an upset stomach. I truly believe this chain of restaurants needs to become extinct. I don’t like this place at all. It is 2016 and there are plenty of better choices to go eat!

When i told my friends i was headed to dinner there tonight i got a collective groan. I don’t get it. I love the chicken noodle soup. The burger and FF are great and i always get great service. I had Sean again and he’s awesome and i ate my meal paid my bill and was on my way. Sorry im not a fancy pants but this shit hits the spot all the time and is cheap as hell.

Quick convenient place that suits the whole family. Sandwiches burgers salads and ice cream, not the premium quality but just fine for dinner when you’re hungry and have nowhere closer or time to cook.

Since the other Friendly’s at Wantagh and the Denny’s down the street closed, this is one of the last franchise diner — style budget places around here. We arrived a bit early in the morning but the hostess sat us down so we can order when the kitchen staff was ready. This place has been around for a while, so I was pleasently surprised to find it relatively clean. We had a bunch of breakfast items. The portions seemed perfect for one person to finish an entrée. The food was just meh, nothing special. The prices well reflected the quality and portion of food. The parking lot is kinda small but the actual restaurant has a lot of seats.

The girl who took my order at the take out is in such a rush (dont know why) but shes rushing so much that shes not listening to what im saying. She even gave me my total without asking if i was done with my order… i wasnt. She tells me 8 dollars and change. I add 1 more scoop of plain ice cream amd now my orders 16. Dollars… what ?? It turns out the total is correct, this time. The first time when she said 8 dollars was wrong.
They always mess up the order or forget to give you something so, time to pay attention. Its time to find another friendlys.

I love coming to this particular Friendly’s restaurant. Everybody is always in such a good mood and are very friendly! It seems that they know what they’re doing because the wait is usually not that long, we’ve been to other Friendly’s restaurants but always come back to this one even though we have other ones closer to us. Also I like to point out that is always very clean even the bathrooms!!! No matter how busy it seems we always have a good experience here. Thank you so much and keep up the excellent job!

Not the best Friendly’s, but fine for what it is. Food is always delicious and service is also very good. Occasionally there is a bad odor at the entrance, and the food sometimes takes a long time but not long enough for you to get up and leave. I frequent this location and will be returning soon.

I usually love Friendlys. I haven’t had it in forever, but when I went in to pick up an order I placed over the phone this evening, my feelings for this location changed. First when I entered I stood at the counter for 5 minutes before anyone acknowledged me. Employees were just walking in and out not making eye contact with me. It’s as if they just didn’t care for customer service. Finally a manager came over & asked if I was being helped. I said no & I told her I placed a telephone order. She asked the girl who took it and she couldn’t remember what I ordered and just said «I don’t know I can’t right now I’m busy» which is understandable because there was a line of people for ice cream. She just seemed so rude to begin with. She got my food and I had to remind her I requested some extra things. She had a gentleman ring up my order, then gave me half of my food, and gave my cup to someone else to fill, while she took waters out from behind the counter to a table which another manager gave me! It took overall 4 people to take care of me which was a joke. 2 managers and 2 staff members to help ring me up? The place wasn’t even busy! On top of it I heard a girl talking about how she was annoyed with her tables. Another thing I noticed, was there was a woman on line waiting for her ice cream order and she asked why she wasn’t being served yet and several people who came in after her, had already made their purchases and left. Again, all the girl could say was «I don’t know I just made the ice cream orders» Not even a «I’m sorry for the wait» etc etc. Nobody told me have a good evening or anything. I am for sure never go back to this location. I’ll drive to the next town over in Wantagh.

This is probably one of the best local Friendly’s in Nassau County. It’s a pretty busy Friendly’s. They have a separate area for just ice cream at the front of the restaurant. They have good service and the food is good as well. Try to avoid this place on Friday and Saturday for dinner. The parking litmus small and you can have trouble getting a spot.

Gross.
We ordered ice cream, and while waiting for our ice cream… we saw the kids who work there place a dirty dish draining thing on top of the ice cream station.
The ice cream was… ice cream from Friendly’s.
The owner was a 30 something bossing around a bunch of 16 year old kids. The kids were all goofing off and bullying a «new kid».
When we left, we said that when we have a child we would rather them not have a job than have to deal with what was going on behind the counter at this place. Sickening.

This Friendlys was really awesome. The service was on point and restaurant was very clean. I had the asian chicken salad and it was very good.

Food is good, waiters are very pleasant. My daughter enjoys going as its very kid friendly. We love the ice cream and sundaes however, food did take longer than average to come out. Will give it another try.

I suppose I came in at the right time of day (2ish on a weekday afternoon) since it wasn’t crowded, the server was very attentive and I got a decent experience. No cold food, no nasty attitudes & no incompetence. Navigating the parking lot can be tricky & this location is in the middle of a retail hell zone but overall, it was okay.
Nothing spectacular and I would probably go to a different Friendly’s in this area if I had my choice but 3 stars sums up my experience here.

I like Friendly’s (the chain) but this location just doesn’t hit the mark. Like others have said, the bathroom can give you nightmares. The service, depending on the hour of the day, can range from high schoolers who may not know everything but are at least nice to burnt out middle aged women who have been there since they were in high school. The food is always colder than the plate they serve it to you on.
Go to the Friendly’s in Wantagh instead…