Big Guys Pizzeria and More

I’ve ordered from here a few times. The food has been just OK. Last night I had one of the worst customer service experiences ever. I called and ordered a sub for pickup. The girl who answered the phone sounded completely put out by having to deal with a customer. She told me it would be 30 minutes. I was already questioning my decision to order from them because of her attitude and the time frame.
I arrived for my order after 25 minutes. I was the only customer in the place and wondered again about waiting half an hour for a sub to made. A young girl was behind the counter, cellphone in hand, and a deer in the headlights look on her face. I told her what I ordered and she stuck her head in the kitchen. She proceeded to tell me «nobody is back there». I’m like, «what does that mean?» She said there’s nobody in the kitchen, they must be on a smoke break. I asked her if my sub was there or if it was being prepared. She said she didn’t see anything or anyone.
At that point I told her I no longer wanted the order and left. The girl clearly had no training and was put in an impossible situation. This horrible experience is obviously the fault of an owner who doesn’t care.

Had the pleasure of trying the new kenmore location and i was really happy with it. It looks like they make most of their own stuff (pizza logs, chick fingers, pasta! etc) and you could tell. Definitely try the kennebec fries, (type of potato used) they were absolutely amazing. We also tried their pizza and fingers with garlic butter sauce on the side. The sauce was ok but needed something… cant wait to try the rest of their stuff on the menu. Number for kenmore is 875‑0001 and check their facebook for deals. Also super nice!

This place was a really nice pizza place. We had it delivered to our hotel and the delivery man was very kind. We ordered fried veggies, French fries (appetizer), a large cheese pizza, and 5 piece chicken tenders and it was $ 39-​not bad. The fried veggies were SO delicious and my boyfriend loved the chicken tenders. The pizza had incredible crust, too! Overall, a great pizza joint.

Went in to order the Sunday special (a pasta dish with Alfredo sauce). The person who took my order would not get off her cell phone at any time during the transaction. In fact, I got the distinct vibe that she would prefer that I disappear rather than spend my hard earned money at the restaurant. I waited for my food at the location, which had a weird smell to it — not appetizing. When the food came out — the pasta tasted like it was remade and not fresh. It was also smothered in sauce — almost to the point that I was wondering whether they thought I had ordered soup.
This was my third time at the restaurant. I gave it more than a fair shot because I liked the fact that they are open late and deliver. But in the end the poor quality of the food and the survey outweigh the benefit of the flexible hours of operation. In the end, I would rather have dinner earlier than be forced with Big Guys as my only dining choice.
Lewiston is such a great restaurant town — there are so many good places to eat in the area that Big Guys is not worthy of your time and money.

We were staying at the KOA and wanted an easy supper so this place was recommended. Ordered their Classic but added mozzarella cheese, and an antipasto salad. They delivered to the KOA which was great. I read some of the other reviews and didn’t have any of those bad experiences. Our food was hot and tasted great. Nice that they add some rolled Italian meats to the salad. Haven’t had such good tasting mortadella in a long long time.
The pizza is thick and the sauce is great tasting. The classic usually comes with only romana cheese and that probably turns some people off because of its bite but I am used to that taste and it really complemented the sauce and crust. The spices were exceptional.
I can’t believe the complaints about cost. Good food costs a little more. As for the inedible food, can’t explain that one cause this was exceptional. I would order this every week if we lived in the area. It was that good.

After coming here my boyfriend and I decided that wherever there is pizza, there is comfort. Stopping in for a quick slice during a busy day, the «big guy» at the counter apologized when I tried to pay with a card, because of the five dollar minimum. However he was friendly enough to add that he’d let it go-​so nice actually that we decided to buy a pop too so that we would make the minimum. He was appreciative but still jocular about the whole thing!
The pizza was good-​Tasty red sauce and crisp dough. The chicken finger pizza was a bit dry, and I’m never a fan of pizza that’s cut into squares, but the whole place is perfect for a quick bite between adventures!

This is a rare review for me– it deserves a two, but gets a three.
Why three? They’re open late. At one in the morning, my kids and their friends decide they want pizza. I of course said «forget it.» What pizza place is open that late? They said «Big Guys delivers till two, can we have some money???» I throw in the only money we have around the house figuring there’s no way it’s open. In disbelief, I let them order. It showed up. With chicken fingers. And hot. Unbelievable in Lewiston!
Why two stars? The last thing Lewiston needs is another pizza shop. Even less so– a pizza shop with inedible pizza! I thought Destino’s was bad, (bland, raw doughy, no flavor) but Big Guy’s must have stolen the recipe. Being on the main drag, Big Guy’s shouldn’t ensure that tasteless pizza survives.
My other two trips were during lunch, dining in. Once with office staff, and the other with my kids. It had really poor service, (it was like they’d never sold food before. Or we were like unwanted relatives showing up) and bland pizza. Both times I had the pizza, but they have other stuff like chicken fingers and fries. However, if they call themselves a pizza shop and THAT’s not even good, it makes no sense to offer any of that other stuff.
Both times, the place only had teenagers hanging around. Maybe that’s all the «restaurant» needs to survive.
BUT… They are open late late and deliver in a place where there are no cabs, no drive thrus, no fast food, and no ethnic food, (China Moon isn’t food so it doesn’t count).
SO… I have come to the conclusion that Big Guy’s Pizza is only edible at one in the morning when you don’t have to drive. Three stars in my book.

Over priced, bad service even worse food, not much else can be said. I have tried several times just to make sure i was not missing anything. Tried pizza, subs, fingers all bad! How do you screw up chicken fingers? You over cook them brake them up into chunks then slam/​drop/​throw them on your customers table. There are several great pizza shops in lewiston to experience first, this one will not last.

I would have rated Big Guys a zero, but that is not an option. No cook staff, bad service, poor attitude. I ordered a hot dog with kraut. After waiting fifteen minutes I asked the cashier to check on my order. With a bit of attitude and an incredible lack of energy, she shuffled off to check. After a meeting with the recently arrived cooks, who disclosed there was no kraut, she told me it would take «a while longer». Approaching the 20 minute mark, I cancelled the order and left.

Tonight my Boyfriend and I decided to give Big Guys a try. I have to say that it was kind of mediocre. The prices are good and the staff was very friendly. No complaints there. Now for the mediocre part, the pizza. We felt a bit cheated, when you order cheese and pepperoni, that’s what you expect… Not the case here. The cheese didn’t cover all the slices and had maybe three pieces of pepperoni on them. Big Guys, don’t skimp on the good stuff, that’s why we order it! We will give them another try because the sauce was very good. Hopefully this was just an off night.

I work at a local hospital and we order from here frequently!!! Food is amazing, delivery is quick, staff are very courteous!!! We are very pleased with the service you provide!

hands down the best pizza joint in Lewiston. its a great change from the old smith bros and favorites mediocrity. its goes above pizza though, amazing steak and cheese subs, hand made huge pizza logs and mozzeral sticks, jumbo wings. if u wanna try something new try them. also delivery is usually only like half hour. I called favorites a fews ago and the wait was like three times as long! big guys gets five stars all day.

Well, after observing the posts and exchanges on our pizza website (
) from Big Guys Pizzeria and More, and hearing the accolades they receive, I thought it was time for my own opinion with my own tastebuds. Well Dear Readers, you can believe the hype! It was downright delicious and they definitely proved that they have the goods! We ordered a pizza pie and their own hand rolled pizza logs (see photos) — WOW! The pizza pie was a deeper thicker style with a lot of sauce, a lot of cheese and heavy dose of toppings (pepperoni and mushroom). It was glorious! The pizza logs (I had to try ‘em!) were huge and maybe the best I ever had. Yes, I said it — quite possibly the best I’ve ever had! The order was delivered right on time (delivering to the city from Lewiston!) the order was correct, they were very nice and the entire experience was great. We at NFPizza highly recommend Big Guys!
Big Guys Pizzeria and More — 716.754.0001

I have decided that this is the best pizza around. Delicious sauce that tastes more like real spaghetti sauce than tasteless pizza sauce. A thick, tasty crust with lots of cheese and pepperoni. Order the half tray — this is what they do best. The round pie just didn’t have the same magic.

I just tried big guys for the first time and I was not disappointed. I got a tray of pizza half with grilled chicken and mushrooms the other sweet peppers and onions and it had a ton of cheese and toppings with the right amount of sauce. also got wings bbq and butter garlic. the garlic wings were crispy and not drowning in sauce the same could be said for bbq wings. over all it was great food id go back and cant wait to try other items on the menu

Oh my, this pizza is wonderful! I’ve had pizza from every pizzeria in Lewiston and all the way to buffalo. This pizza outdoes even Bocce in Buffalo! Get the half tray, toppings are so generous, crust just the right thickness! Love it. wings are great too!

Went there once for a slice of pizza just to see if it was good and that was Enough for me. Just what lewiston needs is another pizza place and if you are going to do it you better be better then the rest. Unfortunately this place doesn’t compare to any of them. Slices of pizza are $ 1.62.Hardly any cheese and the slice was half the size of a favorites slice. This place may get a little traffic now because its new but wouldn’t surprise me to see them long gone in 6 months or less.

I tried the pizza again last night it was a lot better. Keep up the good work. I will be back soon. What a improvement they will be around a long time. I heard the chicken wings are very good I’m trying them next.