Stop & Shop

I lived in Lexington for 25 years and tried my darnedest to avoid this store. (often went to the Bedford S&S and found that experience much better). Staff aren’t very friendly in general and most appear like they don’t like working at the store. Prices are high almost across the board too.

Beware if the meat often sitting in the shelf and re-​labeled as special and notice that it had expired but the meat department and manager want still to get it sold! Had lam and chicken smelling bad and returned.

Standard selection of standard supermarket food, but the produce section is always a disappointment. Greens in plastic look better than the wilted brown mess in the case, but they’re frequently brown too. And the selection is terrible. No sprouts? I think people buy produce at Whole Food, near by, and come here for cheap basics.
$ 1 avacados today: inedible.

Clean, Good selection, open late night and pricey as shit.

Irresponsible! Disgusting!
We came here to see the parade for Patriots’ Day. Stopped at this store and was appalled by the amount of TRASH, broken windows, TRASH, bags, cups styrofoam plates, bottles TRASH on the edges of the property that this store sits on. Just awful! The town is all spruced up but this place looks like the local dump.
How about a little pride and just clean up the property and the little adjoining park? I cannot understand what the management of the store thinks when they allow this mess to exist!
HAVE YOU NO PRIDE IN YOUR TOWN? DO YOU JUST WANT TO TAKE THE MONEY FROM THE RESIDENTS AN GENERATE TRASH?
Of course S&S did not generate ALL of the trash, but 90% came from their customers… so clean it up and show some civil pride!
I took my business to Trader Joe’s down the street

My one star rating is for the management of this store, not the employees they manage. We ordered a cake from Stop and Shop online. They have a professional looking form with drop down menus where you choose your cake. Once I had ordered the cake, they sent me a confirmation email. When I went to pick up the cake the employees at the bakery counter said that they never get the online orders. My cake wasn’t there, and its «normal» that my cake isn’t there, because I ordered it online. We had planned on picking up the cake 2 hours before going to my son’s birthday party. We had a list of other errands that needed to be done before the party too. It was so unprofessional that this store would allow an online form to exist that doesn’t work. The bakery staff quickly put together a great looking cake for me, decorating and personalizing it beautifully. This situation wasn’t easy for me, my son or for them. Shame on the management of this store. They aren’t doing a good job solving a very simple problem.

Tell me Mr. Shop, why do you no longer hire cashiers. I stand in line for twenty minutes with just 1 cashier working and 2 front people standing around. Seems you are out of stock of the simple things like baby food every time I go in. I switched to Market basket in Burlington a year ago but go here for convienience on occasion. I get frustrated every time due to the lack of cashiers and lacknof stock. My lord… did I tell you that I tried the self checkout… every other item required staff intervention. She said. «that’s just hoe they work». Wow Mr Shop., your prices are higher, you have no staff to check me out and you are out of things I need. Your store is more of a 7 – 11 than a superstore. Goodbye. It was not nice knowing you.

Love this store. I brought the best Legal Seafood brand of Lobster bisque & shrimp/​corn chowder. The layout is perfect and it wasn’t too crowded when I skipped through the aisles… THAT’S BECAUSE EVERYONE WAS TAKING THEIR SWEET A$$ TIME & PILED UP AT THE SELF CHECKOUT!!! One star off for not having enough registers open.

Horrible store. The diversity of product has diminished over the past year so quickly I cannot shop at the store any longer. I don’t like their store brands… and in most cases, that is all you carry now. I want DIVERSITY in my brands and that was possible in the past. Each time I make inquiries I am met with blank stares… and «we cannot deviate from the product mix that we are told to specify for the store» Really? That is SO horrible. So un-​customar friendly… just pathetic… I will be sure to have all of my friends shop at the new whole foods opening near us… Most of them already despise the S&S already… but these product rigidity is a dangerous plan… You MUST SERVE YOUR CUSTOMERS… THAT IS IT… You cannot tell us what we want and then make no changes to the product mix…

Dirty! Mold in fruit multiple visits, staff unhelpful, out of stock of many items. I have complained so many times they must be sick of me. I now go to Whole Foods in Bedford. They should go out of business b/​c the others I visit are just as bad (Bedford, etc).

Conveniently located on Bedford Street, it’s a 10 minute drive from my apartment for a much wider variety of groceries than that of Trader Joe’s (which is closer but much more limited). I always bring coupons and try to work the mobile scanners each time I come in, just to make the trip a bit easier. The staff at the self checkout lanes are always helpful, although the signature pads definitely need to be replaced at this point — I can barely sign my name on those anymore.
Prices aren’t too bad (compared to that of Hannaford’s), and the scanner system is definitely a time saver when checking out.

I went here to buy a frozen kosher turkey (I don’t like any other kind, especially those injected with butter or heaven knows what), which was advertised at $ 1.99/lb – an excellent buy. The only «frozen» kosher bird left was a 17 lb one (it said «frozen» on the label and was marked $ 1.99/lb.). And did I mention it was in the fresh kosher turkey section and was completely thawed? Umm. Methinks there may have been something wrong with the refrigeration. Didn’t buy and wouldn’t buy it if it were the last turkey on earth.
This place was recently renovated, but it was a mess and they’re obviously having trouble differentiating fresh from frozen. Going downhill. Ended up getting my kosher turkey (fresh) at Trader Joe’s…at a great price. Should have gone there in the first place.