I have been using this dry cleaner for over 8 years and had never had a problem. I picked up my dry cleaning today which included my grey custom made suit. I have worn this suit 2 times. The only words that I can use to describe the condition of the jacket when I took it out of the wrapper was that it was blown up. The jacket had been clearly laundered by mistake and when I spoke to the owner he refused to acknowledge any wrong doing on his or his staffs behalf. Further more he refused to do any thing to rectify the situation. I would avoid this dry cleaner. There are plenty of reparable dry cleaners in the area.
Hammad S.
Évaluation du lieu : 1 Frisco, TX
Simply horrible ! Waste of money and time. Gave 3 shirts for dry clean and you can hardly tell if it was home ironed or went to dry cleaners. I wear suite and Shirt gets a yellowish spot by the chest area, which usually comes out after I give it to dry cleaners. It didn’t plus they don’t know how to iron the clothes. I tried them first and last time.
D'Lynn S.
Évaluation du lieu : 1 Frisco, TX
If I could give this place less than 1 star I would. Do not use them… I moved to this area in Feb. 2015, I have used this place twice, for it’s convenience. Wont make that mistake again. In the 2 times I have used them, I have spent almost $ 200 there. The second time I used them, I noticed after I had put my shirt on, it had a slit about 2 inches long at the bottom left, I got a second shirt, there was a tear about an inch long on this one. When I took the shirts back to the cleaners, the young man working the counter was nice, however the owner is very rude. Although his employee had looked my info up and verified my being there and I had the tickets that went with the shirts, the owner said«I don’t even know that we worked on these shirts because the tags are off». REALLY??? most people take the tags off especially when they are attached to the label, if they were attached to the button hole, then no I would not have removed them before putting the shirt on. The owner offered nothing except his rudeness!!! He kept saying that the cleaners was only liable for 10% of the cleaning cost. These were 2 very name brand buisness shirts. I will be looking into other action against this cleaners. I have never had anything dmaged or lost before and after reading other comments, I am not the only person that has an issue with them.
Lori D.
Évaluation du lieu : 5 Frisco, TX
They are the least expensive around and they have a fast drive-through. They have same day service if you get your order in by a certain time in the morning. You can also drop off after-hours once you’ve opened an account(they’ll give you bag that has a tag with your name, account, and specific instructions on it and the code for the after-hours drop box). Orders dropped off overnight are done by 3:00 the next day. They do require that you pay for your order in advance or leave a credit card number on file, which is what I do. All DCSC stores require payment in advance, which is how they keep their prices so low. There are signs all over the store informing customers of this. I wouldn’t know about their mending service, I take those kinds of things to the tailor. They are good at dry cleaning, laundry, and ironing.
Meagan M.
Évaluation du lieu : 1 Savannah, TX
I decided to try this place. I walked in the the man behind the counter was not only not helpful, but rude, and clearly does not value his customers. I did not even get through giving him my name. Also why would anyone pay for a service before it was done? Negative starts would be more appropriate.
James G.
Évaluation du lieu : 1 Little Elm, TX
Have been using this place for years. Mainly out of convenience and same day cleanings on Saturday. Have always thought they were high priced and the customer service is always just okay. Owner is there most days and even when he is working the counter he rarely even says«Hi». This is the only dry cleaner that I have used that has actually lost a pair of my pants. They were normal dress pants maybe $ 85 dollars. The owner offered me $ 20 for the mistake. I talked him into $ 40. The most recent incident and the reason I will never go back is because they fixed a hole on my girlfriends pants for her. They explained that they would use some excess lining out of the pocket and do a nice stitch. We understood that it wouldn’t be perfect and that it would still be noticeable. When we got them back they had used some dark brown patch and some Frankenstein type stitching. We took the pants back and asked what happened. They tried to say that this is what we agreed to. We said«No not at all». We asked for refund or credit towards future cleanings. The owner said«no» I told them that there are plenty of other cleaners and we would go elsewhere.