Fazoli’s

Always a Fazoli’s fan and this location was a go to for years for a good quick meal. I’m not sure what’s changed but the last 2 meals have been terrible. Breadsticks not as tasty. Meatballs beyond bland. Spaghetti and meatballs isn’t a hard dish to get right. Disappointing.

Congratulations Fazolis!!! I would like to formally present you with the award for Slowest Fast Food Restaurant in the United States!
After considering my experience this evening, when I was trapped in the drive thru line for more than 30 minutes, I couldn’t help but name you with this prestigious honor.
In order to maintain your status, please continue installing large curbs on both sides of your drive-​thru lanes, to prevent innocent customers from escaping after they place their order. This really helped enhance my experience, particularly once my flu-​infected family contacted me desperately asking where dinner was.
Once again, congratulations!!!

I came throughthe drive thru a few nights ago and ordered three entrée’s. when i pulled away we discovered one of our entrée’s were mising. Iparked and went in and spoke to the manager. She was so helpful and courteious in taking care of me I was blown away. Fantastic customer service, great food. fast and friendly
I am a customer for life thank you !!!

It’s fast food, so hard to get better than a 3 star, but they do a nice job. Staff always friendly, even with the drive-​through. As long as you aren’t looking for 5 star italian dining, you can find something here that hits the spot. Stay away from their salads as the lettuce is pretty bad (dry wilted, with some browning). If you are in a hurry, be careful, you can get stuck in the drive-​through lane for 10 minutes if there are people in front of you.

3 stars for food, considering what it is, and an over-​riding 2 stars for dirty tables and a dirty/​littered drink area. The place was over half empty, and I tried to find a table with the least crud on it. The «chicken parmigano» was okay to good.

Food was ok, but this place is SLOW… Since it had a drive through I mistakenly assumed that the food would be relatively fast. But I waited in my car for almost 20 minutes before my food we given to me.

Oh, come on, it’s not *that* bad.

Great option if you’re into microwaved garbage. Mmmmmm, garbage.

Decent Italian food — fast food joint.
I love Italian food, it’s my favorite. Fazoli’s is a fast food chain offering it, and had the chance of become a favorite of mine, but it failed doing so.
Some of the items on the menu are quite alright. Don’t expect the same quality of a good restaurant though.
I think it’s a bit pricey for what they are offering. The good value comes when you pick one of the specials, like when they introduce new items or if you happen to have a coupon.
I have one important recommendation: If you are ordering take-​out or using the drive-​thru, check your order! It happened to me once and to my brother at least a couple of times, to get inaccurate orders. In my case they didn’t add the sausage to my spaghetti as I requested. One time they forgot to give my brother breadsticks. Employees seem to have a hard time focusing on their job. This alone makes me take one star of the rating. I complained by email and they didn’t even bother to answer, I guess I should have called them.
Now they don’t charge on the breadsticks which is cool. It’s still a decent option for a bite, it gives an alternative to the tiresome menus of places like McDonald’s and Burger King. The interior of the restaurant is fine, it doesn’t give you the urge to leave as soon as you finish eating like some others.

Fazoli’s has a pretty standard menu of «Italian» not-​quite-​fast-​food. Good, quick stuff and I’m especially a fan of their grilled sandwiches. Being a franchise, you know what you’re getting and what they have to offer.
That said, the only advice I can offer for this particular location is to NEVER use the drive-​thru. You can sit for up to 20 minutes waiting to reach the window and get your grub. Even when the drive-​thru line looks reasonable… you’ll wait. The EPA needs to get on Fazoli’s and eliminate their drive-​thru. The Earth will be saved. It’s simply not a good idea for a place like this to have a drive-​thru. I mean… drive-​thru ziti?!
Yet every time I’ve parked and gone IN to this branch, it’s been a good experience. Even though Fazoli’s officially charges for their breadsticks (boo), I usually get a few freebies from the staff while I wait for my order.
I like eating here, but I strongly recommend you avoid the drive-​thru.