Long Beach Urgent Care

I’ve been here 4 times in total. The previous three visits have always been good with the doctors on staff. Dr Jen is really helpful and does a really good job. However the visit I had today was horrible with the doctor on staff. He seemed to be bothered by my visit even though I was there for a check up. He pretty much sent me to the ER. Spent 4 hours at the ER for nothing as they said my blood work and X-​ray were fine that it would just take time to recover from my pneumonia. They said to just keep taking my medication and once I was done to get a check up to see if I needed to be prescribed again. I of course will not be coming here in case that same Doctor will be there as he doesn’t seem to care

*** PATIENT BE AWARE ***
I’m really doubt about all the reviews here were from the actual patients. I took my daughter to this clinics because of all this five stars review. Did I just make a biggest mistake?
First — signed in, filled in form, and was called to the patient room.
Second — without any doctor come in to check my daughter’s symptom (she had a sore throat).
Second — A PA came in and have the shot ready for my daughter. I stopped them and told them my daughter had yet to seen the doctor, and they told me that was the procedure that they treated a sore throat. I have taken my daughter to doctor many times and I have never experience that doctor would give treatment for their patient prior to check on their patient.
Third — I told thanks but I would take her to another clinic.
Now — I received a $ 200 bill for clinic visit + test ???
I would NEVER come back to this office and will take my business else where where they will take their patient seriously.

Amazing service and care. From Olivia at the front desk to Dr Kash and assistant Ernie. They were very kind and caring. We came in just before closing and they weren’t rushing to get us out. They made sure there was no pain felt during the minor procedure and that we clearly understood after care as well as prevention for infection.

Absolutely fabulous treatment, bar none the best in Long Beach!
My son fractured his hand and the service was amazing. Wait time was less than 5 minutes, we had X-​rays diagnosis and a doctor within 15 minutes. Very very professional office staff, all so kind and the facility was so CLEAN. Beautiful contemporary offices with flat screen TV’s! The chief doctor on staff that night Dr Nair he is the owner. He is a very well educated and kind physician with a great sense of humor!
We will never go anywhere else.
Only negative thing is its hard to find, its tucked at the end of shopping center by Bevmo and in same center as Trader Joes but the signs are on PCH. If enough people complain on Unilocal then maybe they will get Second St signage allowed by the landlord!

Having an emergency is never fun, non the less awful to say usually not a good medical experience. I was blown away by the professionalism of the entire staff, including a PA student. I waited maybe, 15 minutes to be seen… for urgent care? AWESOME. Got answers, and great treatment. I live in Covina which is fairly far from this medical facility I just happened to be in the area after work. Needless to say if ever in any case I would return to see Dr. Nair. Thank you for all your help!

After reading reviews of urgent care clinics in the area, I chose Long Beach Urgent Care.
They did not disappoint. Everyone was pleasant and efficient, which is a relief when you’re not feeling well.
An update, as of 1÷19÷16…
They no longer accept my insurance (Blue Shield PPO). I wish that they would’ve informed me prior to my visit so I could’ve made an appointment elsewhere.

I go to urgent cares regularly because I’m clumsy. First time here and will be back. Awesome and friendly team of people, was in and out in 30 min, no crazy long form to fill out. I need to break another finger so I can go back. Thanks for taking care of me!

Took my son there few days ago, and was pretty impressed with the facility and staff! I was in and out with no time! And it’s so close to our house. First we saw PA, who was really nice, then Dr. Nair came in and told me, my son has strep throat. Gave us a prescription, and told us to follow up in few days if he doesn’t get better. Olivia the reception is very friendly as well. Would definitely be back. Wish we have more professional, clean medical facilities like this one!

I was visiting from out of state when I found myself in need of medical treatment. I looked at a lot of urgent care ratings in the area before I chose to go to Long Beach Urgent Care. I have been to several urgent cares in the past where the cost of seeing a physician without insurance was over $ 150! I was glad to see that it was only $ 125 to be thoroughly evaluated and assessed by the physician. Luckily I did not need any further treatments, but I was informed prior to being seen that if there were other procedures recommended, they would tell me the price before continuing the care. I did notice they have a really long list of insurances that they accept, but since I don’t have insurance I didn’t look too closely.
As for the demeanor of the physician, I was blown away. Dr. Nair was a very kind and clearly well-​educated man. He wanted to make sure that I understood everything about my illness and treatment. The MA and receptionist were also very nice and made the overall experience very pleasant and comfortable.
The facilities themselves are very modern and up-​to-​date. They have charging ports in their seating, a Kurig and water in the waiting area, and TVs basically anywhere you can find yourself in the facility. Not that it mattered much though, the wait time was minimal. There wasn’t even anyone in the waiting room when I was there! They had me in and out in less than 35 minutes!
Overall, HUGE 5 star rating to this urgent care. If I ever find myself in need of medical care in southern California again, I will surely come back to this place!

I should have known better than to go to an urgent care in the first place — I wasn’t dying or bleeding to death — but I had a significant pain in my hip that has been worsening over time so I thought it best to just have it checked out.
Yes, the facilities are nice, almost soap opera-​like lighting throughout, and yes they have fancy TVs in the rooms, but I think this place is way overpriced and not really worth the expense.
First off, I made an appointment online with Dr. Nair specifically. Was I actually seen by Dr. Nair? No. I got a PA, which I know the experience may have been just the same but I feel like it’s pretty misleading to say you’re getting an appointment with a highly trained doctor and instead are seen by a physician’s assistant (who was admittedly very nice and professional). There were only about 2 other patients I think but it still took an hour and a half to be seen, receive an X-​ray, and be told that there’s nothing they can do and I should go somewhere else (this wasn’t their fault, obviously. Again, I should have known better than to have gone to urgent care for what is most likely a more serious issue). Everyone seemed pretty tired or not to be bothered the whole time I sat around, and I didn’t get the vibe that anyone, except the main floor PA, really wanted to be there. It just wasn’t as welcoming an environment as the other reviewers have made it out to be.
The kicker: I’m told outright that the fee, just to be seen (!!), is $ 125, which is INSANELY high for an in-​and-​out urgent care facility. I’ve been to plenty, some even in West Hollywood and Orange County, which were just as fancy and modern, and I have never seen an admittance price that steep. I don’t really understand what my money was going to, to be honest except maybe their (what must be high) rent or their cable bills. On top of the admittance fee, my X-​ray and 2 second consultation cost me in total $ 235. I felt extremely duped and pretty angry at myself for even going in.
Also, they don’t accept many insurance policies at all at the moment — (Blue Shield, Blue Cross, Kaiser) — I only saw Medicaid and 3 policies I’ve never even heard of on their list of accepted agencies.
Overall, I would hope in the future they would be more straightforward about who you are actually making an appointment with and list prices for services clearly on their website.

Today was my first time at LB Urgent Care and they exceeded my expectations! The receptionist Alysha was very friendly and took me in right away. Both Dr. Nair and Patrick were very nice and attentive when asking questions and checking me.
I’m very big about places being very clean, ESPECIALLY a doctor’s office and once again they exceeded my expectations. I will definitely visit LB Urgent Care next time I’m not feeling well!

Awesome and friendly staff! Very quick in and out. Very clean! No insurance is okay but $ 125 to be seen. If nothing major definitely swing by here and no appointment needed.

Dr Nair staff was very professional, friendly and knowledgable. Dr Nair listened to my concerns about health history & medications and recommended something that would work for me based in a diagnosis. I was super impressed with him on first impression! Hopefully I am better in a few days– also learned levequin. Can affect your tendons. Since I have had Heath issue including tendon problems we ruled this antibiotic out.
The only negative is they are not yet set up with insurance companies to be IN NETWORK, so I was out of pocket. Hopefully the insurance part will be in place soon.

This place was pretty awesome. Everyone here was nice. They offer coffee or water and have a huge tv in the lobby. They also have a tv in the room while you wait for the doctor to see you. I was in and out right away. Overall it was a great experience.

I was very ill on Thanksgiving morning & I was not able to locate an Urgent care that was open. Lucky for me I came across Long Beach urgent care via Unilocal.They are very friendly and professional. Waiting time was less than 10 minutes and while I was waiting receptionist offer me a warm tea. Its not easy coming across good customer service now a days. I am very grateful for their excellent service and professionalism.

Everyone at this location was extremely helpful and kind. They came out with a wheelchair to help me get inside. The facility is clean and well taken care of. I was seen immediately. The front desk reception, Olivia, was knowledgeable and the paperwork was fast and easy.
Dr. Nair was gentle and quick with his assessment and help. Also, since being there I have called them twice because of medicine side effects and needing more care. Molly, the PA, was very helpful on the phone and all of my questions have been answered politely and with great care.
I would recommend this place to anyone who needs care urgently and doesn’t want to wait in the ER. They did a bang up job.

My father was visiting from out of town and had having trouble breathing and was coughing quite a bit very early Saturday morning. We visited this urgent care about 30 minutes after they opened. It took about an hour to be seen, but considering the number of people in the waiting room, it was not long at all before he was with the doctor.
Dr. Nair was very thorough and the staff was courteous. I’m sure my dad got better care than we would have had at the ER and he was seen much faster. He was able to give a lung treatment and steroid shot in the office. The doctor was very knowledgeable. The receptionist was able to call the prescription in to a pharmacy close to my house.
Other info: the waiting room and facilities were very new and clean and had a really nice curved LCD TV. There was free water bottles, coffee, etc… for my Mom and I while we waited. Also, the office is in a very nice shopping center at Second St and PCH, so we felt really safe.
Would highly recommend.

I too am reluctant to rave as I’d like for this to remain a hidden gem. I was there promptly at opening. Doctor quickly diagnosed a sinus infection. I received a shot, an Rx and was on my way. (Prompt, courteous, quality service while feeling lousy is fantastic.)
Side note… They do not accept HMO. PPO only or $ 125 cash to see the doc. (If you feel like hell, that’s a bargain.) A few folks asked while I was waiting, so I figured I’d save everyone some time.

They’re new! Okay, I’ll try not to ramble.
I’ve been going to Kaiser Permanente for regular checkups and paps since I was 18 and I loved how comfortable I felt during my visits and how friendly the nurses and staff were. You can imagine my disappointment when I turned 26 this year and my new job’s health insurance does not cover Kaiser. Boo. I was also due for a check up (how convenient) and needed a prescription refilled, so on the Unilocal hunt I went for finding a hospital I can be comfortable with. I quickly found, to my disappointment, that many hospitals have low ratings and many clinics (such as LB Urgent Care) have near perfect ratings! So I decided to try it out. I made a quick appointment for the same day (YES!) online, was able to fill out all the paperwork online as well, and off I went after work.
First, just as everyone else said, the waiting room is very clean, well-​decorated, has phone chargers, a fridge with water and a Keurig for coffee. No intimidating «hospital waiting room» feel at all! I was seen quickly and right off the bat, it was instant friendliness. I’m sorry, I forget names so quickly, but the guy at the front desk made me comfortable right away. I went into my exam room and was told I could change the channel! Who does that? For the record, I watched «How I Met Your Mother» during the entire process, lol.
Dr. Nair comes in and he really took care of me. It was the easiest and most painless check up I’ve had (it IS true what they say about male doctors and yes, my previous doctors have been female). He talked to me, and asked if I had any other concerns. He also took care of my prescription without a problem.
The best part? I was in and out in probably 30 minutes, versus waiting an hour or more at a hospital, and that doesn’t count the two-​week wait for a doctor’s appointment. For my quick annual check ups, I will be coming back here.

I won’t ever go to a different Urgent Care ever again unless I have NO other choice! I called in advance on a Friday to see if they see children. They weren’t busy, so the doctor got on the phone with me after we briefly spoke, he said to go ahead and bring my 3 year old daughter in. There were no other patients waiting and we were called back by the time I was finishing up the new patient paperwork!
When we walked in, the nurse changed the tv from the news to Disney Jr and then when we went back, he had already prepared her room to have the same show on! He also offered both of us waters and let us know if we ever need to come back, we can help ourselves to the refreshment area. I don’t know if they regularly see small children, but they sure spoke to my daughter as if pediatrics is the norm using explanatory language with her that we have experienced at CHOC and our regular pediatrician.
This urgent care was spotlessly clean, everything appears to be brand new and so far very well maintained.
The doctor was kind and knowledgeable. I have unfortunately been to a number of Urgent Care facilities with my children, but haven’t ever felt like I was getting treatment on par with the pediatrician office.