Best Western-Riverside Inn

Worst hotel I’ve ever been to. We checked in at about 11pm on a Wednesday night and it went smoothly. The lobby area was nice, must be in the middle of remoddeling, since there were paint buckets under the end tables.
The room… okay, well… let’s say there were large amounts off bugs coming at us on the way to it. We parked in the back, as instructed from the night desk agent. After dodging those and getting in, we entered the room and the beds look very new. Was glad… then walked into the bathroom… there was a 2−3″ cockroach on the sink. I have NEVER seen a bug that big. It crawled into the sink overflow. I stuffed it with plastic, hoping it wouldn’t come out. And kept the bathroom door closed all night.
After a loooong night of worrying about the giant roach, we headed down to breakfast, which was microwaved food and some «fresh» store danishes.
Not sure why I ate anything, but hey, it was free. I paid for it that afternoon… thank God there was a bathroom nearby.
Will NEVER stay at a Best Western again.

After traveling all day Saturday Memorial Day weekend we could not find any vacancy In Georgia until Macon. We were able to get 2 adjoining rooms for $ 69 each. They were clean and had free breakfast. We did I not get a chance to use the pool as we were passing through. We would stay here again for the value and cleanliness. the breakfast was ok. Best part were the fresh waffles. The reason for 4 stars and not five was that we had a nonsmoking room but the strong odor from smoking wire into our clothes!

Upon entering the lobby of this hotel there was an overwhelming odor that was poorly covered by copius amounts of Lysol spray, only adding to the smell.
I will say that the woman running the front desk was friendly, when she got there, but a young boy (after he noticed I was there) had to run and retrieve her. After checking in my boyfriend and I went to go to our room. After walking past an out of order vending machine and up glitter covered stairs we reached our door. Standing outside our door in the hall we could hear the squeak of our neighbors box spring, and another neighbor laughing, as well as televisions and other miscellaneous and concerning noises. On top of all that, the mystery smell from earlier seemed to only intensify in this area because the veil of Lysol spray was absent.
Needless to say we did not stay here. I was told that a manager would contact me within the next few days to discuss my refund (because he was conveniently out of town) but have yet to hear from him.
This was the worst Best Western I have ever not stayed at.

Pets are allowed in your room, but don’t try going into the lobby with your pet. They aren’t allowed. So much for ‘pet friendly’.

Out of all of the hotels we have stayed at this is on the top of our list, including some expensive resorts.
Very clean, comfortable beds, good breakfast selection and eating area. Pet friendly.

Even for a hotel of this caliber when we walked in from a 14 hours of driving we thought «pew» this is not all that great. On the bright side there are many choices to eat or drink within a very short drive and even walk. If you can stay at one of the other hotels off the frontage road around here please do. We wish we had.