Decided to go into the restaurant because the drive thru had a line. I waited, along with another couple of people who had ordered inside, for a half hour. We watched at least 30 cars go through this drive through while waiting for our orders. Eventually we spoke up, informed the staff that the wait was out of control and they should not be giving the drive through preferential treatment. The employees, including the manager on duty, argued with us. They actually tried to tell us we weren’t waiting any longer than anyone in the drive-thru! It’s one thing to provide bad service but to lie to our faces is another. We all saw at least 30 cars pass through the drive-thru while we waited. Many people who had arrived 20 after we ordered got their food and vacated the drive-thru before we even spoke up.
Aaien T.
Évaluation du lieu : 1 Beverly Hills, CA
The worst taco bell. Unsanitary food making process, slow(like half an hour slow) and missing items/incorrect items.
Karl M.
Évaluation du lieu : 3 League City, TX
Clean, friendly, great overall service. Loved the new breakfast. The steak crunch wrap was great and the bacon is smokey with alot of flavor you wouldnt expect from fast food. That being said, its still greasy fast food that just doesnt make me want to come back unless I have to. Also $ 1.99 for the waffle taco was def overpriced… It looked nothing like was advertised. Sausage didnt fill the waffle and they barely put egg on it. This would be a 2 star if it wasnt for Wayne working the counter. He was one of the more enthusiastic fast food workers Ive ever met and even brought our trays to the table. Cheers Wayne!
Angela W.
Évaluation du lieu : 2 Manchester, CT
This review is for the drive-thru which used to be a pleasant experience. My last two trips I’ve spent a over a combined 20 minutes waiting after placing order. What is up with the service?
Jack K.
Évaluation du lieu : 4 Hartford, CT
Let me just start by saying Taco Bell HAS to bring the Sriracha burrito back! How can they create such a perfect food and then just take it away. That’s cruel. In general I love Taco Bell as a fast food place. But I have found a great variation in quality from one to the other. So I will be reviewing Taco Bell locations as I go to them. I have been eating occasionally at this Taco Bell for the past 20 years and I have to say it is one of the most consistent TBs around. The employees there have also always been very friendly to me also. There are some TBs where you go in and if you order a bean burrito they seem to think it’s just a quick snack or something and they make it so small it looks like it should be on an hors d’œuvre tray. They don’t always seem to understand that this bean burriito might be your lunch and you might not be eating anything else for quite a while. Well this location tends to give you a product pretty close to what you see in the picture. It’s also been pretty clean there. You see the people come out to clean the tables and floor very frequently. I always like to leave my table completely clean when I’m done. It’s gross when people leave a mess behind. It shows you what type of people they are when they do that. That’s what the tray’s for people!
Ashley C.
Évaluation du lieu : 1 South Windsor, CT
I’m not reviewing about the food-pretty much everyone knows what Taco Bell food is like. For those of you who don’t, it’s cheap ‘Mexican’ style food. Cheap and tasty, but nowhere near authentic Mexican cuisine. Anywho, I’m reviewing this particular location. My family usually goes for late-night snacks(because when else would you crave this stuff?). Nine times out of ten, they get our order wrong, and we have to get back in line. Most of the time, they’ll forget to put in an item. However, our last trip there will probably be our last. We went around midnight, through the drive-thru. The young woman who took our order was mumbling into her headset and we could barely hear her. Our order was big, and I don’t recall every single item we ordered, but I specifically recall my father saying he wanted six Taco Supremes, a Mexi Melt, Cinna Twists, and a Dorito-Loco Taco. We pulled up, paid, and got our food. Before driving off(there was no one behind us), my father checked the bags. Instead of the Taco Supremes, there were Burrito Supremes. He motioned for someone to come over. A different young man came over; my dad explained the mistake. To our chagrin, the guy proceeded to argue with my dad, saying, «No, you ordered six Burrito Supremes.» The manager came over after a minute and told my dad, «There were three of us on the headset; we all heard you say ‘burrito.» Now, my sister and I both heard our dad ask for tacos; it even displayed as tacos on the screen! By this point, we were irritated(and also, the woman who originally took our order was MIA). The manager suddenly and reluctantly said they’d make the tacos and to hold on, and dashed off. Five minutes later, she brought out the tacos and said we could keep the burritos as she couldn’t accept them back. My dad pulled out the receipt to show her that we did in fact order tacos. She then snapped back, something about ordering the Dorito Taco box. My dad held up the item in question to show her there was no box. The manager turned to the register, pulled out money, and gave it to him. «Here’s your money,» she said in a rude tone, «and your food is free.» Goodbye.“ Upon returning home, we noticed then that the Mexi Melt and Cinna Twists were missing. The replaced tacos were all Dorito Tacos and barely had any meat or filling in them. The entire experience was just aggravating and disgusting. Clearly, the employees didn’t give a damn about properly completing our order, and what possessed them to tell US what we ordered was just mind-blowing. Rude and incompetent staff! The food may have been free, but we didn’t even want that. All we wanted was for them to acknowledge THEIR mistake and just give us what we originally ordered. Apparently that was too much to ask of them just before closing time. We’ll be going to a different location from now on.
Maggie K.
Évaluation du lieu : 1 Central Manchester, CT
This place was renovated recently and this was my first time here. I went in the evening around 6, just to give a pump to the snacking. The staff was slow, put the wrong order. We got the regular tacos which had beef in it. But I had ordered beans plus extra veggies in the taco. Seriously speaking in our custom we cannot eat /touch beef. Being totally vegetarian n specifically telling beans, this happened. I was too irritated coz the counter seems to be relaxed, then how could the staff put a wrong order. The dinning area was crowded n smelled bad. The tables were not cleaned. Will never ever go to this place /taco bell…
Dan N.
Évaluation du lieu : 2 Central Manchester, CT
Id rather use the drive-thru so i dont have to see the disgusting dining area. The seating is dated and wicked tight. The employees seem to be in a daze and the service is hit or miss. If you have to use the bathroom. you better hold it. I cant begin to explain how nasty the bathrooms are. I dont usually go here to often let alone any other establishment but it is cheap and simple. I am a sucker for the Crunch Wrap Supreme once in a while which is when i probably had a few too many beers.
N C.
Évaluation du lieu : 3 Mansfield, MA
It’s a Taco Bell. I mean, what do you expect? TB only vaguely resembles real Mexican food but it is decent junk food and it’s cheap. Not bad for a quick snack.
Rolf L.
Évaluation du lieu : 3 New Haven, CT
It’s in a good are and close to where I work, eating in is depressing since it’s not always the cream of the crop who eat inside, but it will do in a pinch. The food prep quality goes back and forth, but again, it will do in a pinch when on your lunch hour.