Olde Marco Island Inn & Suites

I would have given them 4 stars, but the following made me change my mind;
1) If you are going to name the buildings, place a sign on each building that I is larger than 11 pt font! None of the buildings are clearly marked that we saw — and it wasn’t just us, there were other people walking around in a daze unsure of where to go, or which building was which.
2) Same goes for the pool. There are tiny little signs in one small spot on each building that says; ‘POOL’ in a tiny font with a tiny arrow — once you pass that sign, there are no more directions — so you basically have to guess where you are going.
3) If you expect it easy for guests to get their room information from a fricking mailbox after house that has a combination lock on it — think again! It’s not only a pain in the ass to OPEN the lock, it was just as hard to LOCK it — so I left it open!
4) The place was well maintained, except the cardboard in the elevator that covered up the broken tiles on the floor. Not sure I would have left that for a Holiday weekend, but no big deal.
5) The location is ok, and I would stay there again if I had to.
6) The older woman at the front desk needs to take a course in human relations.
The Pool area was VERY nice and well landscaped.

We stayed here for three nights and thoroughly enjoyed our stay! Our suite (Room 314) was clean, spacious, and cozy for 4 people and could have easily accommodated 6 people. Not a bad location either, near some cute shops and restaurants of Olde San Marco. Considering the price to other local hotels, this place was a complete hit for us!

I stayed here for a week during March 2014. With the exception of Karen at the front desk, the rest of the staff (cleaning ladies, white male maintenance /​grounds keeper, and other front desk staff), they are all rude.
I’ve been to many hotels that offer free towels for pool use or gym or bathroom replacements, but this place is VERY stingy and will not give you towels nor anything else for that matter that usually comes standard at other establishments.
Upon check-​in on a Saturday, Karen at the front desk informed us that our room would be scheduled for cleanup on Wednesday. When Wednesday morning came around, we tidied up a bit and threw our used towels all piled up on one corner of the floor as is customary in many hotels and to help the cleaning ladies so they would not have to collect all of them separately to have them washed, or so I thought that’s what they would do. Instead, even with the sign on the door to come in for cleaning, the cleaning crew never showed up. We even called the front desk and they said they will drop by. They never showed up as the towels were still on the floor and everything was still as is with no toilet paper replacement nor tissues provided. Of course we were in and out of our room throughout the day but when 3 or 4 pm rolled around and we called the front desk again, the male concierge snippily replied that the cleaning lady did in fact show up and cleaned our room. He even argued with us stating it was done and he had a signed sheet from the cleaning lady saying our room was cleaned. He apparently accepted the cleaning lady’s word or made it up and didn’t want to hear that our room was not cleaned. He neither apologized nor made any motion to rectify the situation. Because we threw our used towels to the floor thinking the cleaning lady would replace ours but instead never showed up, we now needed new towels for the rest of the week. We called the front desk again and asked for replacement towels and he reluctantly told us to come down to grab some replacement ones. I went downstairs to grab the towels from the male Caucasian concierge who I spoke to on the phone and he was obviously upset about handing me towels.
We used the kitchen during the entire week and wanted to run the dish washer to clean our glasses, plates and utensils, but the cleaning lady said they only give us one on the first day and we were supposed to buy our own for the rest of the week. On another occasion we used the small but decent sized outdoor pool that you have to walk across the parking lot to get to, and there were beach towels as can be seen in the window of the building labeled as the hotel «café» immediately next to the pool which was obviously supposed to be for the guests, but the doors to get to the pool towels were always locked. I get the feeling the staff are keeping these guest resources for themselves. We had to re-​use our room towels instead. The cleaning ladies didn’t want to give us any towels.
Near the 2^nd to the last day of our stay or so, two of us were downstairs by our parked vehicle waiting for two other friends to show up. The maintenance man went to the 4^th floor overlooking the parking lot and started using a leaf blower to push dirt directly over our heads below at the parking lot. I know he saw us because the building is L shaped and he not only walked past us in the parking lot but also waved hi at the top prior to using the leaf blower. He looked over the balcony and didn’t say sorry at all. He just smiled and looked down at our direction, but luckily I saw him doing this and we moved out of the way in time before he could blow any leaves /​dirt at our heads.
Wi-​Fi is unreliable at this place. It was completely down for an entire day during the week.
Our tv remote was partially broken with the down button not working, so if you missed a channel, you couldn’t go back. Or if you were changing the tv menu settings, you had to keep toggling up to cycle through everything. There was only one dvd player and it was in one of the guest rooms. We moved this to the main living room to watch movies late in the evening, but the dvd player does not come with any remote control. The dvd box itself only comes with a play /​pause and open dvd and power button. If you missed a scene because someone spoke or you got interrupted, there’s no way to rewind nor fast forward at all — not from the tv remote nor the missing dvd remote. We even tried downloading android universal remotes but they were not working with these cheap hotel dvd and tv.
The rooms are not sound proof so you will hear people walking above your head.
The only thing that is redeeming with this place is that it’s in a secluded area at one end of the island away from the commercialized Marriot /​Hilton buildings.

We stayed in the building across from the registration office. This two room suite was perfect for us, our in-​laws and grandmother. The living room was spacious hang out area. The kitchen was serviceable (sorry, we cooked bacon for breakfast and the exhaust fan did not help remove that smell for the rest of the trip).
The décor was very cute and our room was extremely clean. Our room appeared to have been updated within the past 6 months or so and the bed linens were modern and fresh. The front desk was extremely helpful with recommendations (I didn’t always agree with her assessment), particularly when we had a family emergency that required a trip to the hospital.
No, the maids do not come in every day to change your linen and make your bed, but if you’re environmentally friendly you’ll appreciate this. We had great WiFi connection whether by iPhone, iPad or PC laptop. Pool is small and you are not within walking distance of the beach (Marco Island is like the Florida Keys, not a lot of beach, just drop off to rocks). Stay at one of the big chain hotels if you want to be on the beach. This property is best for family needing multiple rooms (and bathrooms) at a reasonable price for a weekend get-​a-​way.

This place is very quite and well appointed rooms are a home away from home.

No stars should be earned! WiFi sucks royally! At first when i checked in, they gave me this specific WiFi for my room area and i looked it up and it don’t exist, i was exhausted and didn’t want to walk down to complain but i did, they didn’t believe me, i had to go up back there and snapshot of the WiFi list and went back, they were speechless and gave me another WiFi spot with password and I am an videophone technician and i get disconnected a lot during video calls and sometimes it stops working for a while then slow then fast. Not impressed. Also found some hair on shower tile walls, water puddle in the tooth brush holder, nasty! Also tv remote control wasn’t clean, its oily all over. The hotel is aged and not very updated to today’s standards. Bedroom have old CRT TV, and living room have LCD TV? Whats that? Ok, on the day to check out, i asked for little more time to be prepared for my sister’s wedding, they gave me no leniency and said you must be out at 11 am as someone else has made an reservation and I’m like today is Monday, for sure less people here and i was here from Friday to Monday, it never was full, i would say half full. They can always assign that person to other room. Then i had to iron my clothes for wedding today and i left iron running for few mins with water inside and it leaked everywhere so i had to use it immediately and it was hot already so i put it on my pant and instantly burnt but lucky i got it off instantly so its not noticeable if nobody knows. I am extremely upset and not impressed with this zero star hotel.