KFC

There was not a customer in the store when we showed up, but every table and chair in the dining area was filthy! The workers remained behind the counter, meandering around, not concerned with the filth. The kids really wanted chicken, so we placed our order. As we waited one of the kids needed to use the restroom. It was so disgusting, I told my child, please wait until we get home. We took our food to go, because, there was no clean spot to eat, and when we got home the disappointment continued. The chicken strips were like breaded chicken jerky. So disgusting, not even a 6 year old would eat it! I couldn’t possibly be more appalled.

Just picked up the new Nashville hot chicken, it should be named oily slightly spicy flavorless chicken, Not a good choice. When I went to sit down most of the chairs and tables were dirty with liquid on some of the tables. This KFC is probly one of the worst kept one I’ve ever been in.

This is the worst place I’ve ever been to. We ordered one of the family packs took it home found 4 pieces of chicken that smelled like fish so they were spoiled. We took it back to them and the manager was nice enough to give us fresh chicken but didn’t even offer us any compensation or even say «Sorry about that». This is not the first time we went there. We went late and I asked for wings they said they were out but they didn’t want to cook it cuz it was an hour to closing time and didn’t even bother to check in the freezer to see if they had any. They have bad customer service. The managers are not good either. I’m never going to this place again.

The worst kfc i ever been to… The chicken are cold and old and not eatable. U gave extra star for the lady that helped me she was nice. I truly hope the upper management would see this review and improve this place because some one worked extremely hard to creat this great company and now they are destroying it.

I have no issues with the food or the people but they are always understaffed and so EXTREMELY slow that I hate coming here. Very sad

Wow this place is a joke. This rude slob that works here is so mean. It was like they don’t want my business. This place needs to be shut down!

Typically, fast food chains are consistent with the quality of their food. It, s pretty hard to give a bad review because franchises have quality standards. This branch, however, was an anomaly. I ordered a 2 piece chicken meal ($ 5 filler) and this KFC branch managed to fumble it. The chicken was dry (they had their chicken sitting under the light too long). The Mash potatoes was also drying up even with gravy. That was sitting around too long as well. The biscuit was hard, and so was the cookie. Aparently, this branch has an issue with delivering a fresh product. The service could use the same revamping. Yes, I did have a rude cashier. Just drive to another kfc, it will be worth the drive.

This has got to be the worst place to eat the employees have poor customer service management is very unprofessional and not to say. she treats their customers I would fire everybody in rehired that whole crew because they are lousy.

beware!!! do not go to this location!!! they do not even deserve one star!!! i did not get what i ordered!!! when i called a lady named rosemaried who is the «supposedly» manager did not even apologize!!! her so called excuse was i didn’t package your food. who says that?!

Save yourself the time and money by avoiding this place at all costs. Place is dirty, food is old.

Honestly the worst kfc I have ever been to. The food always just tastes old. The restaurant is always super dirty. Tables covered in grease. Employees always seem to be sitting at a table on their phones. Never welcoming. Wish they would just close the place to save everyone the disappointment.

Supposed to wait 22 minutes for an order !!! to be ready
It turned into 40 minutes which felt like 2 hours waiting. Its not like that are busy, I’m pretty much the only customer. Today is Memorial Day. Went back and they say the oven is slow. Not ready. They want to give my money back after waiting so long… Not coming here any more

So, I’m starving… the last time I ate at KFC I chose the chicken pot pie and it was good… stopped buying their other chicken…(a soggy tasteless mess)
But the person who wating on me at the counter first had to get up from the dining room. .where she was on the phone… came to the counter to help me…
She didn’t greet me… she did look at me and I had to ask if I could order…
Took my order the entire time on the phone… took my money… all the time on the phone… served me my food… the entire time on the phone.
Never asked me if she could help me. never said thank you… Never could give a shit about anything. .last time for me and KFC

KFC why must you still exist? Is your whole purpose in life now to disappoint those who remember when you were an actual decent place for a quick fix of friend chicken?
I stopped here on my way out of town wanting something quick and easy to eat. My wife and I both got the Popcorn nuggets and she got a side of mac n cheese. I got the standard biscuit and mashed potatoes. Its popcorn chicken, its not hard to make a decent little nugget of chicken with a nice crunchy breading. I remember when KFC did this VERY WELL. NOT ANYMORE! They were soggy, greasy and had NO FLAVOR! What happened to 11 herbs and spices? The Mac and cheese was just pasta with a yellow/​orange sauce that looked like (and tasted like) rubber and the biscuit which is a staple of KFC was dry and hard.
KFC you are a true disappointment. You did one thing well for so long then you decided to try and be more than you should be. I feel so bad for the poor chickens whose whole life is lived to become good friend chicken. Sadly by fate these chickens are sent to you where you insult their lives and the destiny by making them into sub par, greasy, tasteless food that no person should have to pay for. Giving it away would be too steep of a price!
I am so glad my local KFC closed. I had thought it was the worst KFC in the area, but now I have been to the Martinez one and realized that its probably all KFCs that are terrible now and they should all be closed!

I quit going to this location over a year ago because their quality was hit and miss. It was raining pretty hard and I didn’t want to drive too far so I thought I would give this location another chance… bad idea!
Though my son enjoyed his chicken tenders, my hot wings were another story. It seemed like they were leftovers thrown into the hot oil to give the appearance of being fresh out of the oven. The potato wedges were extra greasy and the biscuits were dry.
The restaurant itself was filthy. There wasn’t a single clean table and when I made a comment, the gentleman behind the counter gave me a blank look. I was less than impressed by the woman who managed to talk on her cell phone while helping two customers. If I had been one of those customers, I would have just walked out and saved from having to eat the less than desirable food. Next time I crave KFC, I am driving to Pleasant Hill.

Local KFC, wish it was a A&W branch or something. Otherwise, the food hasn’t poisoned me yet.

Went to satisfy my craving for some fried chicken. Yuk. Still in search of good fried chicken in the bay area.
Walked in and was hit with a wall of hot, nasty, acrid, humid air. Whats up with that???
The staff was nice enough, but for ‘fast-​food’, it was VERY slow. Took about 10 minutes just to order and there was only 1 other guy in front of me. Why?
Chicken was dripping in grease. What did I expect? Maybe NOT so much grease. The coleslaw was nasty too. Very bitter and tasted old. Pass. Mashed potatoes and gravy. At least it tasted o.k. Biscuits are Death Valley dry! The butter in a tube didn’t help any either.
Not coming back here again.
Once is enough to experience The Colonel’s Revenge! BLECH!

I hate Unilocaling about fast food. You pretty much get what you pay for. But this place? Don’t ever go to this place. This place is ghetto, probably as ghetto as it can get in Martinez, other than Walmart.
My guy ordered 2 double downs today, and they were nasty. First of all, they were made out of 4 pieces of chicken strips. Since when is a double-​down made that way? However, it did make it easier to eat, but tasted like complete crap– as if they had rolled it around in a bucket of mop water. The fries? More like salty applesauce. Even the soda was flat– something they have no control over.
Location needs to close, or needs new management, with a whole new crew.

Would have been no stars it I could have. Dirty, workers not working. Just disgusting. Had to leave before I got sick.

I’ve been going to this KFC quite often because it’s close to my work and they have the Chicken & Corn special every Monday. For $ 2.99.; you get a leg & thigh, biscuit, corn on a cob, mash potatoes & gravy. For $ 1 more, you can add a soda.
There’s plenty of parking and the quality of their food is consistent. Their staff seems to change frequently like a revolving door, so whenever they have any new employees, their speed of service seems to decrease. They do get busy during the lunch hours, so they get extra slow, especially if they’re under staff or there’s someone new behind the counter. They always ask if you would like to add a drink, but I’m used to saying «no»; although adding a $ 1 soda to the daily special menu is a decent deal.