Applebee’s

Don’t come here hungry. You will be full blown HANGRY by the time you get your food. My family and I spent over an hour and a half here today at lunchtime. I don’t know if service is typically that slow or if they were understaffed but it took a brutally long time to even get our appetizer. And then long after we had finished our (mediocre) appetizer we were told by our server 3 separate times that our food was on the way out, but still we waited quite a while. If you don’t mind waiting an unreasonable amount of time to eat and enjoy just «OK» food, this is your place! However, if you would like good food in a timely manner, there are much better places around Applebee’s. Wish we would’ve gone elsewhere!
On another note, if you have a baby that you want to bring into the restaurant in their car seat, your only options are putting them in the booth with you or setting them on the floor. They don’t have slings. Get with the times Applebee’s. Every other restaurant we frequent has slings.
We won’t be back.

I’ve become ever more disappointed in this Applebee’s chain restaurant. I used to love Applebee’s, before I knew about my food sensitivities/​allergies, now that I struggle with what to eat that won’t make me feel sick or give me inflammation or headaches, the less I’m able to enjoy eating out at places like this.
Applebee’s has made some significant improvements, as of late, in their décor and menu presentation, but they need to spend more time and effort on what their core business is; creating meals and experiences that you want to keep coming back for. I don’t feel like my input is welcomed and when about food alternatives, the manager brings me a huge 3 ring binder filled with an extremely comprehensive list of every item on the menu and each allergen marked with a black X. It’s like a subtle form of discrimination against people with different dietary needs.
I couldn’t even begin to read through the list and opted to photograph as many pages as I could before the waiter returned. When I submitted my complaint to the manager she said I needed to complain to corporate myself, that others also complain and implied that corporate doesn’t do anything to positively impact the situation.
Even ordering food I thought would be“safe” for me to eat has made me feel sick afterwards. Salmon is always overcooked, they don’t even bother asking how I want it cooked. I can’t get grilled cod fish, as it comes pre-​breaded. Out of all their salad dressings only 4 are dairy free, and they don’t provide any olive oil. They use vegetable oil to cook with, and probably cross-​contaminate everything.
On more than a few occasions the edge of my plate was filled with very noticeable finger prints, around the entire plate. I don’t think the company cares very much about customer’s needs anymore. They are just too focused on their image and they are neglecting the parts of the business that will make or break them.
I suggest offering a section that is Made to Order and offer a variety of suitable substitutions for your main body of dishes. Instead of adhering to your distasteful food environment that pushes away a huge subset of people with different dietary needs, accept and adopt simpler solutions that invite more people to eat at your establishments. Stop pretending like you care and actually do it.
Thank you.

Food was ok had the 4 cheese mac n cheese with chicken. Didn’t look like what was written in menu. Steak was ok just expected better. Miss the all u can riblets.

Normally we love Applebee’s but this time was very different. First off we got to our table and it was very sticky. We got our food and it wasn’t very good at all. I got the chicken fajita roll-​ups and it was lukewarm when they brought it out. My husband ordered some shrimp-​noodle thing and his shrimp and vegetables on one side were burnt and the other side was not cooked. And his noodles were soaked in butter. We ordered our son the pizza bread and it was more sauce and cheese and just clumped together. And the mini cheeseburger we ordered for our daughter was also burnt on one side. The waiter took our order and got our drinks… he never asked if everything was ok. My husband talked to the manager but he said he was too busy for him at that time so he had a few minutes with him. My husband even asked the waiter if he would eat what he was and he said No. We will not be going back to that location.

I sat at the bar for dinner here on a Monday night at about 5 pm and the service was exceptional. Tammy the bartender was fantastic, she kept a very clean environment– even rewashing glasses that weren’t perfect without being asked to, but just because it needed to be done. I didn’t have to ask for a thing. I haven’t had the greatest service in the past at various applebees restaurants but this one was great tonight.

10 min in and I already knew this was going to be a bad visit. Sitting at the bar I I’m getting no service. The place is a mess, at least ten tables full of trash and my water had stuff floating in it. When I asked for a new one she told me she will give me one of her glasses because they come out dirty from the back, didn’t make me feel good about the food I ordered. I ordered a steak that took forever. The food was cooked correctly. Nothing special but after all it is a chain.

Food was cold, took forever, out of many items. They were not that busy to excuse any of that or the poor service. My dinner mate said his food was OK.

My family and I just visited the local Mason Applebee’s. The only reason for the 1 star is because the food was decent. Our waitress said 13 words to us the entire time! Not willing to admit she messed up when she didn’t put our order of green bean fries in really upset us. When preparing to leave I asked (assuming they did) if they excepted military discount, she shook her head with a blank stair. I asked the hostess because we read they support the troops, she said yes. Needless to say the waitress came back with correct answer.

Bahama Mama is delicious! Male Bartender at night is a pretty cool but the lady server Tammy has a bad attitude and seems to hate her job. I wasn’t even sitting in her section and I overheard her whining. I’m sure she’s a nice lady but jeez, get a grip.

Why do I keep coming back here?

Applebee’s serves typical chain food — steaks, burgers, chicken tenders, etc. It’s not my kind of place but every once in a while family demands that we go here and so we do. I never expect anything to taste out-​of-​this-​world but I do at least expect to get what I ask for. I usually get steaks when eating at these types of places.
I’ve had things like the bourbon street steak, but they always wind up doused with sugar — I just want a steak, not candy. This particular time I got the 2 for $ 20 to split with my husband. We both ordered the house sirloins with broccoli and garlic mashed potatoes.
I would have given Applebee’s a 3 star if they would have cooked the meal right, but they didn’t. My «rare» steak was so over done it didn’t have a drop of pink in it, and the broccoli was crunchy and clearly not done enough. The mashed potatoes were just fine.

Stopped for lunch. Apparently lunch guaranteed in 14 mins or free. We were given stop watch. Our meals arrived at about the 11 minute mark.
I’ve avoided applebees (in PA, and GA) for quite sometime because of the less than stellar service ive received in the past. Today I enjoyed my dining experience at Applebees. Furhermore I would like to acknowledge corporates efforts to address the time it takes for meals selected from the lunch menu to arrive in a timely fashion.
I recommend the orange chicken bowl.

Yaaay for sodium!
Why does everything on the Applebee’s menu taste like someone dumped the salt shaker into the pan while it’s cooking?

The Margarita’s are done fantastically at this location! But again, typical chain food.
They’re normally good with turning tables and I’ve never had to wait long, even on a busy night. There have been times that I’ve watched people sat after me get their food first, but that happens sometimes. The only problem I have with this location, is that they don’t seem to be consistent with their steaks AT ALL. I’ve gone in on separate occasions and gotten some form of steak (either itself or with the fajitas) and I order it Medium. Had to send it back once, and the other time it was so well done it was ridiculous. That and its always so salty! Seriously, let me salt my own darned food. Other than that the staff are friendly and the bartenders know what their doing!

The food at Applebee’s is typical chain restaurant food. Burgers, fries, sandwiches, salads, etc. It usually tastes decent, but is nothing out of the ordinary, and there have definitely been some nights when my dish is not up to par.
I have had many servers who did a really nice job and were extremely polite, unfortunately the majority of the staff there seems to not really care. They just want to get the job done. This is particularly a problem when I’m out with younger people as opposed to taking my parents out to dinner. They seem to automatically assume anyone under the age of 30 is going to be obnoxious, even if there’s only 3 or 4 of us.
My worst experiences here have been with groups. I understand that large groups can be frustrating and they require more work and patience, however, any group of more than five seems to come with the assumption that the people are going to be obnoxious. I’ve even had an instance where the server came back to the table with separate our separate checks and just tossed all of them at me. I don’t mind distributing the checks amongst ourselves, but throwing them was just unnecessary.
I’ll still go here if I’m with a friend who wants to eat at this particular location but it’s definitely not my first choice.