Culver’s

Close to home so I love this location. Very pleasant staff, never a long wait. I love that after they take your order they state ‘it was my pleasure’…it sounds so sincere! The food is always hot upon arrival and their fudge pecan/​turtle sundaes are to die for!!!

I visited my parents for Thanksgiving in the Chicago area. There are three fast food restaurants I always visit when I’m in town: Portillo’s, Culver’s and White Castle. After doing some shopping I grabbed a butter burger, fries and a snickers concrete mixer at Culver’s. The burger was a bit greasy, but good! It was well done (the way I like it) and had enough meat to cover the entire bun. The fries, on the other hand, tasted as if they sat awhile under a heat lamp before being served. They were large crinkle cut potatoes that were stale and tasted bland. Ketchup couldn’t and didn’t help. After eating a couple, I gave up and fed them to the garbage can. The mixer was a combination of vanilla custard and snickers candy bar. I love vanilla custard. However, I didn’t like the concrete mixer. The vanilla custard would have tasted much better by itself. When I’m in town again, I’ll probably visit again and order a butter burger and a cup of vanilla custard minus the fixings.

I’ve visited this Culver’s numerous times in the past, and satisfied with the food and service. This time the customer service was phenomenal! I really liked the cleanness of the restaurant and the excellent customer service ! I ordered the bacon deluxe double cheese burger and it was good. I dined in and was in awe of the customer service and the speed of my order. I would recommend this restaurant!

I tried Culver’s butterburger several years ago in Wisconsin but to tell you the truth, I didn’t remember how it was. Decided after seeing a review on Unilocal about their Cod Filet sandwich that I would try it out at this location. Was appreciative that there was a drive-​thru available. Placed my order and a number was put on my car. I pulled up and waited. I was shocked to see an employee several minutes later literally RUNNING out of the store to give me my order. Never have I seen anything like that — I actually felt IMPORTANT :) She was extremely friendly too. The beer battered cod filet sandwich was delicious! I parked and went inside to get a container of tartar sauce because the top bun had none on it so I will know next time to ask for a side of their delicious sauce. Can’t wait to go back — I have a free single ice cream cup waiting for me folks! Thank you Culver’s!

I had never seen or heard of this place before today and it was phenomenal! The amazing customer service is among what you would get at an InNOut or Chik-​fil-​a (super friendly and accommodating).
The food is amazing! It’s a fast food joint, but everything tasted fresh and was piping hot when we got it. The menu is extremely reasonably priced burgers, fries, shakes etc. They have a whole list of burger combos under $ 5 and they’re a good size. I couldn’t even finish. Oreo shake and mango smoothie were great.
This facility was spotless! Also, it had plenty of booths and tables for groups and couples. We paid about $ 20 and got 2 double burgers with extras, fries, shakes and a smoothie. Not bag at all for quality food.

Jessica the manager was awesome. Very helpful and recommended trying nerds with lemon ice. It was amazing and I will be getting it again. She gave us a free sample to try it.

If you have ever been to a call Culver’s before you will know what you’re getting here. The food is good, surface is good and everything is fairly clean. this is a great place to go in the summer and enjoying ice cream outside.

I have not had the food yet, but the customer service here is going to make this food so much better.

It’s been a while since I wrote an update for Culver’s although, I’ve visited since this last writing. However, my service was so different I thought I’d send a reminder of what makes Culver’s set apart from the other fast food restaurants.
SERVICE and CARE! But it’s gotten lost…
My order was taken properly, although truly their menu is a bit difficult to follow, when you’re in the drive thru. For example the window person makes a suggestion in response to my question, but then it takes me a while to hunt for the item to determine the price… However, once everything was ordered and I drove to the window I was handed my drink selection, (two smoothies and Uncle’s root beer float) in a carrier that had root beer float drippings all over it. The young man was cleaning the outside of the cup when he placed it in the carrier and handed the mess to me. I thought I’m just going to toss it out when I get to Uncle’s, but I didn’t realize how soggy the cardboard had become. The float tipped in the car from it’s weight, (it was a large — and yes went all over the seat — which is a great segue for my next review), and began to collapse as I carried the drinks in. I had a shopping bag in the other hand. I should have just made trips back to the car.
I started to take a picture to send it off to corporate, but didn’t…Then I thought I’d go back with the soggy carrier… Then I thought next time just go to the competition. Mainly because, the young man knew the root beer float had overflowed — hence his cleaning of the cup and the obvious dabbing of the carrier, (it was frothy when he handed it over). Someone had made the float too big for the cup — put in too much root beer or too much ice cream and so goes the eruption.
The service and care is going down at this Culver’s which is too bad. Uncle loves his root beer floats — but I can go elsewhere.

Food is good when you catch the right cook. I assume I would get some grease with my burger but my container and bun were soaked. When I called to complain I was told to bring it back which I stopped in on my way to work. So since I couldn’t bring it right back they «couldn’t make it right». Today I decided to stop in for the flavor of the day based on the picture from the website. When I got the custard, it was a far cry from the picture and it did not have the salted Carmel on it. I was told by the window person Carmel did not come on it — even though their picture showed it. Will think twice before I visit here again