Applebee’s

Sloooowwwww service at the bar. I have came here twice and it may take 15 mins to get my drink. Seems like the people that work here just don’t give a shit.

I just left Applebee’s and I had absolutely terrible service. When we first got there, we had to wait 15 minutes just for the server to get our drink orders, and it was not even busy at all. By the time she had arrived to get our drink orders we were already ready to order our food. We had come specifically for the ½ price apps, and the server told us that everything on the appetizer menu was half off, so we ordered the bone-​in wings. It wasn’t until 10 – 15 minutes later that she came by to inform us that the wings were not half off. Also, when we had ordered, I requested the wings be all flats. She said that they could not do that, but I said that was okay just as long as half of them were flats. When she brought us the food, however, she had brought us boneless wings instead and walked away. We pressed the «call server» button on the tablet menu on our table, but she never came. I had to get up just to find someone to grab her. She came back and brought us the bone-​in wings. But alas, there were only two flats. Again, I had to press the «call server» button because she was nowhere in sight. And again, she did not answer to the call. I had to grab someone to go and grab her. When she came, I asked for more flats and she said they could not do that and asked if I wanted to see a manager. I told her that I would indeed like to see the manager. So the manager, named Angela, came and asked what was wrong. I told her the deal, and she said there was nothing she could do about it and that I «get what I get». Not only did she not fix it for us, she did not offer us a discount or anything. She was extremely unhelpful and rude and absolutely did not make customer satisfaction a priority. The server proceeded to give us our check and then our credit card receipt and then continued to stand over our shoulders while we were trying to figure out our tip, which is extremely rude. She also did not offer us a to-​go box for our uneaten food. There was absolutely nothing good about our experience, and not even the manager would make it right. I am never coming to this location again, and I think this restaurant would benefit from some staff changes, including and especially managerial.

Service is slow. I was seated quickly after walking in the door. But waited fifteen minutes before my order was taken

If you’ve ever wanted to feel like you were the star of a homemade rap video shot with the camcorder your dad used to film christmas in the 80 I suggest eating here. Also might be a good idea to not carry any cash in the restaurant or parking lot.

Haven’t been here in a long time but thought I’d give it a go. It took about 5 minutes to get seated and another 10 minutes before they took our drink orders. Service was extremely slow. Now as for their food, I had the 4 cheese macaroni with honey seared chicken tenders. It was AWESOME! The spinach dip was mediocre. The chips were over cooked for my taste. All in all, not bad.

My Applebees experience was such a letdown. I try to go back to a restraurant I had a bad experience in to give them a second chance hoping things have changed. Bad move on my part! I first asked if I could get soup instead of fries with an upcharge on one of their new burgers and was told yes. I asked for my soup to come out first. Guess what? It came out the same time. When I reminded her of my request she said «they sent them together». Duh! Fries came with it which were cold and I said «I didn’t order fries because I got the soup instead». She then said «They’re seperate, you can’t get the soup instead of the fries».If I had hair I’d pull it out!” Manager took off the soup charge. By the way, the $ 10.49 burger was not worth it and the french onion soup was’nt that good either. I should have gone to Five Guys next door. Bye Applebees, we’re done! Addendumb: The waitress brought my credit card receipt for me to sign and asked me if I needed a pen to sign it. «No thanks, I’ll use my tears!»

This is the worst Applebee’s I have ever been to in my life and that is saying a lot. I love Applebee’s and have been to so many of them, everytone in Memphis area and many across the US. I should have walked out the minute I walked in. The place smelled like sour mildew. Obviously, someone had mopped the place with a dirty mop. Another customer walked out over this. It was dead at prime lunch time should have told me something. I would have walked but when I went to the restroom, my husband and son had already ordered our drinks so I felt stuck. The menus were dirty. The food was horrible. My husband got shrimp scampi and it was a few pieces of shrimp in tomato sauce… That is not shrimp scampi! Dont even ask me how they screwed up something as simple as french onion soup. Monica, our waitress was quite pleasant or I would have totally went off right then and there. Started to ask for the manager, but if they could not smell how disgusting their restaurant was, then how could they help? This must seem normal. I never ever want to go into this establishment again.

So after the grizzlies take a horrible loss to golden state last night, my friend and i leave The Forum and go to Applebee’s. We’re told that Vanessa would be our server. Well, after 20 mins of NO ONE coming to our table or even walking by to serve other customers around us… we left and went to ihop. This is my 2^nd bad experience here so i won’t be going back or suggesting that my friends go. We all went as a group one night a couple years ago and were seated and then rushed into ordering because the kitchen was closing. So WHY seat us if the kitchen is closing? We’re not here 4 drinks only! AVOID THIS PLACE AT ALL COSTS

The food was not good this evening. Either too well done or not done enough. Waitor was not properly trained. We did not get our drinks refilled. The silverware was dirty and dessert looked half eaten already.

This is by far the worst Applebee’s I have ever visited — and I have been to several locations of this huge chain. This particular one is run down and has terrible service. Our waiter seemed to be poorly trained. He didn’t know the menu. And he kept letting dirty dishes pile up.
My friend’s meal was burnt and had to be sent back.
They had only 2 kinds of salad dressings and were told that was because they were «cutting back».
Then we ordered dessert and one of the desserts (the dessert of the friend whose main entrée had been burnt) appeared half eaten. Her «meal» was free, but after this comedy of errors, the ENTIRE meal for everyone should have been at no cost to us.

I went to this restaurant an hour and thirty minutes before they stopped serving food. Once my food came out it was warm. The server I had that night was nice but very forgetful. He said that he had been up all night so I won’t hold that against him. He did apologize each time we had to remind him that we were waiting for him to bring our entrée and appetizer or our beverages. It was not busy when we arrived at this location. So I do not understand why you have to wait so long for your food. This experience was not as worse as what I encountered at the location in Bartlett but I would suggest that the staff focus more on customer service and speed while ensuring that the food is cooked thoroughly.

We went in and it was crowded they seated our group and started on our orders the service was a little slow seems like they may have been understaffed plus this was a very busy night.

Man, I wish you could give a place 0 stars. I can’t speak for the food here because in 30 minute nobody (not just me got seated). Understandable for a busy restaurant, which this place was, BUT I counted 11 open tables that would sit at least 4 people each. The place was busy but it doesn’t help that most of the staff was visibly eating food out in the open. So they’re useless. The other half of the staff had a look on their face like someone had put shit on their upper lip. Servers didn’t know where food was going and I saw multiple servers walking food back and forth trying to find people. I’m not a big reviewer but I had to report this. My gosh, worst restaurant experience ever. And I didn’t even get seated. Cleanliness, attitude, customer appreciation — all 0 out of 5. Avoid, avoid, avoid.

Stay away. Service sucks. Food sucks. Just go down the road to Outback…

Ate here a few nights ago and it was a nightmare. Our server was very nice but the good was disgusting. The bartender and other servers were standing around talking very loud about complete nonsense. The restaurant was VERY dirty!!! Our table was sticky! I’ve worked for Applebee’s and was shocked. One star is generous. Also had to wait for check for close to 15 minutes after asking for it.

I usually enjoy Applebee’s but this was has to be the worst one I have ever been to. The place was nasty. I was seated at a dirty table 4 servers walked by me several time but would not stop. After 15 min of waiting I got up and left. The bad thing was that they really wasn’t that busy. I will never go back to this store!

Never again. So they brought my desert out with a finger nail on the plate. Nasty very nasty. We notified the manager, and she avoided us… kept us waiting. Finally I went over to her to address the issue and she had a bad attitude… really bad. Then I asked her for corporate number and she acted as though she didn’t have it.

I want to start off by saying that this Applebee’s location is still open by the grace of some kind of supernatural force because I go to this location once a year for 7 years and nothing has changed.
First, I don’t like Applebee’s food at all so whenever I did go it is because I am with a group of people and majority rules so I always end up going along.
Second, the wait time is always long at this location and majority of the time it is for no reason. As I speak there are plenty of empty tables that they could feel instead of having us on a false wait and lie to us that it is only a 10 to 15 minute wait time. I don’t believe there is even a host because it takes forever for someone to appear at the podium before they notice you are there and obviously the servers dont insist on doing the job themselves or notify someone of guest up front.
Third, the food is bland and the alcoholic drinks are watered down. Instead of a server recommending what to get on the menu they just appear and disappear until you make your own decision or leave which they do not care if you do. As I have stated before the food is bland and it was lukewarm as usual. I tell my friends this all the time but they never listen!
Lastly, the dessert my friends had was a cookie skillet and a scoop of ice cream on it. The ice cream was runny and cookie was too firm and lukewarm yet again.
I don’t know what people love about Applebee’s or this location. I started to ask the workers do they need new hires because they are in desperate need of kitchen and front of the house help.

I’m not really an Applebee’s fan to begin with, but I normally find things on the menu that I like. So, other locations would probably get a 3 – 4 star from me. However, I wish I could give this one zero stars. The service and food were always very, very bad. (I gave them a few shots and now I’m done)
I really wish they would go out of business and give a decent restaurant a shot at this prime location.

Good location in Midtown. Pretty good food. The crowd mars the ambiance of this place. It can be rather… oh I won’t say… I’ll let you gather your own opinion. Music is way too loud.