Pizza Hut

The service is absolutely terrible at this location. I ordered half a pan of pasta and boneless wings, with an estimated wait time of 25 min. When I wanted to check if my order was ready, they said it just got in the oven. It took about 1 hour and 30 min to finally get my order. Also, just to find out that my chicken was not fully cooked.
Absolutely worst service ever. I would recommend another pizza franchise.

I found a toe nail in my pizza. This place must have a disguuntled employee or something. I even gave the driver a decent tip. Don’t eat here!

The negative reviews are there for a reason. I went in on a cold, rainy day to find the heat off and the restaurant freezing. When I complained, the employee went to talk to the manager. She came back with a sheepish expression and an obvious lie about the heat being broken. You expect me to believe that she would have to ask the manager to find that out hours after opening? It was obvious that the owner did not want to pay for heat and the employee had been told to lie to me. At least have the stones to do it yourself.

Is no one concerned with how this lobby looks at all? Every single table was filled with people’s dirty dishes and pizza crust. I had to ask for a rag for the table we wanted to sit at to be cleaned. How hard is it to send someone out there to keep the lobby cleaned? Horrible!!!

FYI During my wait (Wed. between 6−7pm) 3 groups of families entered Pizza Hut location and left because they couldn’t fulfill personal size pizza reading achievement awards presented by their kids.
To management: Please plan and prepare for promotional coupons that are given out. Worst part is children left unhappy and your business lost revenue. Why would families come to your location OR return to encounter having their children leave upset?
Hope this feedback is useful. Please keep great students keep reading and continue to redeem their prized personal pizza.

First time in Pizza Hut in a long time since they don’t deliver to my neighborhood. Went in with family, tables dirty and sticky, and dead flies in the window sills, DISGUSTING! Will not return to this location would rather drive out of town.

So I ordered a pizza from them on Halloween of last year. I used to manage a pizza place so I understand that Halloween is CRAZY for pizza joints. However, I ordered at 11am, so it shouldn’t have been this bad…
I ordered online, and the online system told me that it would be delivered in thirty minutes. Okay, great. After an hour, it still wasn’t here, so I called the store to make sure that my order went through (because my card was charged). Nobody answered, I called twice. I gave up trying to call. My order ended up getting here two and half hours after I ordered it! I never received a call saying it was going to be late.
As a cherry on top, the pizza that I got was practically folded on top of itself. It was ruined, and ugly, and cold. I also order two sides of ranch and only got one. That was 50 cents well spent.
I ended up trying to call the store again and after listening to the phone ring for thirty minutes, I gave up and tried to call cooporate. They answered, and the guy tried to call the store for me. He and I listened to it ring for 45 minutes!!!
The only reason this is two stars is because the driver was nice and the guy at coorporate was trying his hardest to help me.

Yo yo whatup it’s Rheo spliff. Read the reviews but none of it was true. Keep all that negative to yourself. I want to give this Pizza Hut a great review. Fast service. Well mannered. And also great tasting pizza! Definitely worth it
Thank you Obama.

The personal pan supreme is the best. Always good service here. They do A LOT of business here so be patient with the staff who prolly makes minimum wage! Give them a break. Jeez.

Still best Pizza in this town. People whine about customer service. Uh hellooooo this is corp fast food. How much service do you need?

Bunch of incompetents. Bad service, and it takes forever even if you call your order in.

I really love Pizza Hut pizza, but this store is hit and miss. This last year has been miss, miss, miss, miss. I’m done with them!!! I ordered two pan pizzas. I paid for extra cheese, pepperoni, and sent my son for them… WHOA! The pizza looked liked something from Little Cesar’s. Cheese NOT evenly spread, more sauce than cheese, it looked awful. Sauce wasn’t even spread around properly. This was the crappiest looking pizza w/​slightly burned edges. It was late, and we live WAY across town (15 min exactly) so the next day I wrote them online. I indicated I wanted a call back, well, Rhonda the manager, who also took my order, contacted me. She seemed unpleasant. Hello, I put out $ 23 bucks for bad food, she had no room, she should have been apologetic. I took pics of the pizza on my phone to show them next time I went in to redeem the free pizza I knew I was going to get after I complained, and told her of this. Rhonda was annoyed and said «we showed the pizza,» …well yeah Rhonda, but did you not see the crappy pizza you were putting out? My 19 yr old son isn’t paying attention to this, however, you should be. This place is always empty, and now I know why. Domino’s just came out with a new pan pizza… oooh…sooo good! Rhonda, if you don’t do something about those pizza makers, and your crappy attitude, that location is gonna get shut down. Good luck to you. By the way, I did complain to corporate about Rhonda’s attitude. I wasn’t rude to her, I was giving her a chance to make it right, and she failed miserably.

This is by far the worst service I have received or seen from any pizza hut. I called in on ⁴⁄₁₁ to make a carryout order, was put on hold, and then set in an order at 6:15pm ($ 10 box) and the receiver: Erik picked up. He took my order– I had to repeat my name 3 times. When I got into the store, I went to the cashier (Leticia) to pay for my order. After paying, she said that there is still another 5 – 15 minute wait. That’s fine, so I waited. (keep in mind that I got into the store at 6:30)
A filipino family comes in to order pizza and the cashier did not have a penny cents of patience. She was rude to the customer, nonetheless pushy.
After a 30 minute wait, I went to the cashier and asked how much longer it will take. She said another 23 minutes. I told her I called in at 6ish and surprisingly, my name was written as: LIBIAN. No apology was made nor an attempt at the expense of their mistakes.

Ordered a pizza online for delivery & the estimated time for delivery was 1 ½ hours! Called & changed it to pick up that was supposed to be ready to 30 mins. Went to pick it up 45 mins after placing the order & IT WASN’T READY! They couldn’t even find it & had to make a new one!!! I didn’t even get the breadsticks I ordered! Horrible horrible service! Will never order from here again. The «manager» tried to give me some excuses as to why they were so busy, such as, understaffed, people called in, blah, blah. While I was waiting, my pizza came out of the oven & 3 people saw it & no one went to get it & cut it. The worst experience ever! I will stick to Pizza Guys from now on