Horrible service! Do not eat here! 4 times in one month they messed my order up, and then get mad at me the first few times I asked for it to be corrected! Today the girl working just wasn’t paying attention and gave me the wrong order; I don’t notice until I was on the road and several miles out of town. When I called and spoke to a manager named Cathy, she told me that if they keep messing my order up she suggests I don’t come back! I will not give this place my business again and I am going to complain to everyone at this franchise and corporate about this!
Francisco O.
Évaluation du lieu : 5 Merced, CA
They made the food pretty fast and made it exactly the way I ordered it with no problems
Rodney W.
Évaluation du lieu : 1 Los Banos, CA
Disgusting! Not only is this place dirty including the bathroom that has roaches, the staff can’t get a simple order right and they’re impatient. The food looks nothing like what’s advertised and they sell overly old fries.
Cruz S.
Évaluation du lieu : 1 Merced, CA
Sucks sucks sucks!!! Waiting in drive thru for 15 minutes… never coming here again
Makayla L.
Évaluation du lieu : 1 Merced, CA
Decided to try their new«fiery chicken fries» and they got my order wrong. When I was almost home I then realized they messed up on my order so I drove back. Got to the window and told they lady they messed up my order and that can they replace it. Of course she replaced it. When she handed my bag of food back, I asked her«are the fiery chicken fries fresh?» And she replied«yes, your fries are fresh also.» Before leaving the parking lot, I looked into my bag and took a bite out of it with my fries and everything was stale. Third time, I went inside this time. The lady that gave me my food didn’t even approach me. A young man approached me instead and asked what was wrong. So they ended up making me a new batch of the fiery chicken fries and fries. I will not go to this location ever again. Very poor customer service and they will always hand out stale fries and food.
John S.
Évaluation du lieu : 1 Merced, CA
I wish I could give them 0 stars. This is probably the worst fast food place I have ever been served by. let me share this brief experience. I had a craving for BK one day and decided to hit them up. I used the drive thru and ordered a Whopper with cheese and no onion meal. I get home and open bag, and it reeks of onions. The wrapper has onions marked out, but they still added them. We’ll mistakes happen right? The next week I go back to try them again. This time I ordered 2 whoppers with cheese and no onion. They take forever maybe like 6 minutes or more, and there are no cars in drive thru and hardly anyone inside. I guess the locals all know to stay away. The worker repeats my order to me as he hands me the food… no onion. I pull forward and think twice about checking. As I open the bag 2 sandwiches and the wrapper has onions crossed out, and they had to make them fresh appearantly. Get home and low and behold damn if that isn’t onions on BOTH whoppers, with wrappers that have onions crossed out. About 2 weeks later I decided that I could give them 1 last chance so I go inside this time. I skip the whopper as I’m positive they will screw it up. I get plain cheese burgers, a reese’s pie and onion rings. After a reasonable amount of time the guy presents me with my food with FRIES. No sir, I wanted onion rings. says he will fill my order and scoops some onion rings into holder. He has to go back to get the pie from the cooler, and comes back from the cooler with a small bag containing a pie. I leave with my order filled only to open the small bag to place the pie in the fridge at home, and damn if it isn’t the chocolate pie and not the reese’s. I don’t know maybe at this location you have to check ever last item thoroughly and go inside so when they inevitably screw up your order you don’t have to keep the entire drive thru waiting. I normally don’t check every item in the order to make sure it’s correct I just do a quick check. I would say about 99% of places get it right, and this place failed 3 times in the span of 3 weeks. Do yourself a favor… if you are in this area and want fast food, go to any other place instead.
Dallas P.
Évaluation du lieu : 2 Merced, CA
I wasn’t very pleased with the bathroom. For one a door on the stall was missing and no lock on another. No privacy whatsoever. Food was good but that should be fixed
John B.
Évaluation du lieu : 2 Fresno, CA
Dude… seriously. This restaurant wants to commit suicide. I have never been in a chain fast food restaurant that was so neglected. So out of date. I’m gonna guess the last time this place had a makeover was never. Place looks like its trapped in the 70’s. Tables with half the tops ripped off, exposing particle board. The ice button on the soda dispenser, caved in & difficult to operate. Faux leather backrests, with buttons, on some of the seats. Place was clean, but because everything looked so old, it looked dirty. Prehistoric bathroom. Vestibule door in men’s room… gone. Just gone. Hinges just hanging out, chillin’. Super water stains on everything. Back out in the dining room, areas of nothingness. I guess maybe there were seats at one time, but they got destroyed and never replaced. One star rating, but because the food was good and service was too, I give the 2nd star.
Loyal B.
Évaluation du lieu : 5 Merced, CA
Food Quality: 10⁄10 The food wuality has improved over the last few years. I like this place now. Breakfast & Lunch is goid. Service Quality: 10⁄10 The employees are all nice! Atmosphere: 8⁄10 The inside is outdated, but it is 1990’s in a time machine. Cost Efficiency: 9⁄10 The prices are typical. Not too pricey. Menu Variety: 10⁄10 They have many choices on their menus. Over-all Score: 47⁄50 As far as fast food burgers go, BK is King.
Gabriel D.
Évaluation du lieu : 4 Hercules, CA
The last two times when my grandparents brought me back to Merced(I attend UC Merced), we’ve eaten at this Burger King for lunch. The place is usually packed at lunch time! It’s shocking! This BK is like any other BK. It’s in a nice location. The staff is friendly. It’s your typical Burger King. If you have coupons, it makes everything more worthwhile. My grandparents used a bunch of buy-1-get-1-free coupons. If you ever stop by Merced and are looking for a Burger King, this one is dependable. It’s a legitimate Burger King. Happy eating! :)