McDonald’s

Always has bad experiences here, never leave before you check your whole order, they will get something wrong, when asked about policy, employees and management will give different answers, sound like they just yell you whatever they think will get them off the hook with you so they can keep on doing what they wanna do instead of what they should be doing.

Dirty tables and dirty restrooms. Just go to the other one down the street much cleaner

When I want nuggets, this is my favorite place! The ice cream swirl is great too. Very clean and friendly, thanks

McDonald’s is just McDonald’s, right? Wrong. I wasn’t really impressed with the cleanliness of the place and the bathroom was horrible. It reeked of sewage.
However, as we walked through the door, we were greeted by very friendly employees. They made our stop through town at McDonald’s totally worth it.
There was a play area. However, it was for smaller children. But, with the cleanliness of the place, I would have never let my children play even if they were younger.
The food wasn’t very hot and the fries weren’t fresh, but it satisfied us for the time being. We tried the new mozzarella sticks and they weren’t hot, the cheese wasn’t melted, but I will try them again at a different location.

Funny how McDonald employees want to make more money and careers out of a food chain but seem to fail to put patties on a bun. Burgers come with patties right or is that extra?

Went Here In The Morning And Ordered One Caramel Iced Coffee They Forgot What I Ordered Then Asked For My Receipt. They Took 20 Minutes To Make One Iced Coffee. I Will Not Be Coming Back Anytime Soon.

I seriously hate this McDonald’s it sucks so bad! They have a bunch of stupid kids who work there in the evening and all they do is goof around and get your order wrong and not to mention the employees who are off or on break are standing around talking to the employees who are working and you can’t even order your food unless you get angry and interupt them.

It wasn’t awful.
Being at the skate park, I learned that a rider I’ve known for a while had not eaten all day, and I was wanting to get some food. I invited someone else to join us, since they were hanging together.
The service was friendly but like most McDonald’s location, it was a mess. Sticky drink station, messy tables – you know what to expect. If not for their insistence about the dollar menu, we would have been at Del Taco.
The food was sufficient. The fries were mostly recent. The burgers were okay but even Jack in the Box is better, at least, for me.

I did not like the customer service here they acted like robots,
I asked for a number 9 but without the drink and they told me I could not take the drink off I was like wow I don’t want to pay extra for a stupid soda!

It seems every time we come here they forget our ice cream cones. They tell us thank you and we end up having to remind them about the rest of our order. Also, make sure you get a receipt because when they forget something they ask for it.

This is my McDonald’s or rather it was. The coffee is great, the breakfast sandwich is ok and the prices used to be good. Not anymore. Coffee for seniors has more than doubled in ten years and there is no dollar menu in the morning anymore. 1.39 for a sausage biscuit no egg. I go thru the drivethru because since they rebuilt, the inside is cold and impersonal. And everthing picks up in the corner so everybody is tripping over each other getting their order. Not cool. And 13^th is worse. Childs is cool. In and out fast and plenty of room. The best is Atwater 5 points. Lots of room, place for kids and lots of parking. So 2 stars but not because of the employees, because the place is screwed up and the owners are greedy.

I went through the drive through around 5pm. I ordered a 20pc Chicken Nuggets, a Filet o Fish, Hamburger, and a large fries. The hamburger is important because I like to eat the Filet and the Hamburger at the same time while the fries are still hot. Well, I got home (2 miles away) and the hamburger was missing from the order. I was disappointed, but decided to sit down with my aunt and eat anyway. The rest of the order was perfect.
After dinner, I decided to return to the store and get my hamburger. I drove back and decided to go inside. By this time, it was 6:00 and the restaurant was quite busy. I started to stand in line but then decided to flag someone down. The girl who helped me is named Lisa. I started to tell her my story and she immediately said, «I’m sorry.» It was so disarming! She asked what was missing and responded with, «Just the hamburger?» Of course I had to tell her about the importance of the whole Filet — Hamburger — Fries connection and she actually listened to me! She was empathetic! I couldn’t believe it!
I came in the door without high expectations. I left the restaurant feeling like my business and my dinner was important. Lisa made me feel like a valued customer. I am blown away. Nice recovery, best customer service possible. Thank you for a great experience.

This McDonald’s, Hands down, has made the most mistakes out of any McDonald’s I’ve ever been to. I almost expect a mistake whenever I order food here! This is why they don’t deserve to make $ 15/​hour

First time I ate there yesterday. I mysteriously have food poisoning today. Of course what can you expect from McDonald’s.

Food Quality: ⁷⁄₁₀
The breakfast here is really good, but I can’t stand most lunch items here. Burgers are what I get even though they are nothing but thin plain jane burgers.
Service Quality: ⁶⁄₁₀
These employees are ocassionally good but most aren’t. They don’t seem to handle issues very well, and always forget something. Not sometimes; Always!
Atmosphere: ⁵⁄₁₀
I thought the remodel would better this place, but it’s even worse. More people, less seating and the way the drive-​thru is set up, it is easy for a-​holes to cut you off.
Cost Efficiency: ¹⁰⁄₁₀
It’s as cheap of a meal that you can buy. Don’t know… it can be too cheap to be true.
Menu Variety: ⁷⁄₁₀
New items are usually good and the classics, but a lot of items fail.
Over-​all Score: ³⁵⁄₅₀
″ McDonald’s should have a third window in which you can exchange all of the wrong s*** they give you.” — Will Ferrell.

Its cookie cutter food cooked by Spanish people who look at you and talk in their native tongue. real homely feeling.

I’ve lived in Merced for a year and a half… and for whatever reason, I keep going back to this McDonald’s thinking things will change when they evidently do not.
We normally eat out about once a week, give or take… and I generally avoid McDonald’s anymore because of their poor service. Every now and again I give them another opportunity to prove that they are not worthless, they disappoint as always.
My wife lately has asked for the two cheeseburger combo. We always ask for it with no ketchup, no mustard, and no onion, and yet every time we place the order, it’s as if we don’t speak the same language… something else common in Merced. Two weeks ago, they screwed up the order by putting an entirely different type of sauce on them. Last week, they completely failed to put ANYTHING on the cheeseburgers, including the cheese… to say nothing of the fact that while I was stopped at one of the two order boxes awaiting their oh-​so-​wonderful customer service earlier that same day, FOUR cars went through the other order box before anyone even thought to ask to take our order. Needless to say, we left rather mad and without ordering until later in the afternoon on this trip. Today, more of the same… instead of them holding the ketchup, mustard and onions and giving us the two cheeseburgers with meat, cheese and pickles, they left the ketchup and held the pickles.
It’s bad enough that McDonald’s is among the worst in food that’s bad for you anyway, but if you want to kill yourself, you should be able to do it the way you asked and paid for. Completely unprofessional and totally unreliable to every extent… if you want decent McDonald’s, go to Turlock or Atwater, but STAY AWAY from the Olive & Park McDonald’s in Merced at ALL costs!