Chili’s Grill & Bar

Have never been a fan of any Chili’s locations or menu choices BUT, I went here for lunch with my son and I may be a fan now. The menu has been updated and the classic turkey sandwich is probably the best turkey sandwich I have ever had! Wait staff was very attentive and super friendly.

Have been coming here with family for years… last few trips the service and seating have been horrible — seems they have cut so much staff, no one is around to serve customers.

Whenever you want to sit at the bar and there is a short black haired female bartender working, you should probably leave. I usually do. She might greet you within 10 minutes, get your drink order and never ask you if you want food. You’ll probably be done with your drink at least 10 min before she ever asks if you want another. And if you want to get your check, good luck. Disappears for 10 minutes at a time. Have seen numerous people walk out or pissed. Can’t believe she still works here. I had to give her one more try and same ol same ol. Last time.

I’ve eaten at this Chili’s for years. Last July we came in and my husband and I ordered the fajitas. A few hours after I got home I felt awful. Bloated, constipated, etc Terrible. The next morning it was coming out of both ends at the same time. (Btw I have chrons so my husband wasn’t affected). 3 days later I’m in the ER still feeling awful. I recover. Last Monday night tried it again. (Haven’t been back since July). Woke up the next day with the same symptoms! Not as bad but are you trying to kill me Chili’s? I’ve missed days off from work because of you! NEVER AGAIN!

Great place to get food poisoning. Went last night and my wife and I are both sick. Doctor said she sees a lot of patients that are sick after eating at this location and that the same thing happened to her own family. We will not be back.

Chili’s is a staple restaurant that is never super great and never super bad. When we were here with family on a Sunday, the food took a significantly long time to come out and then some items were cold, not to mention it didn’t all come out at the same time. Our waiter was extremely apologetic and the manager apologized as well, but they didn’t give any credits on the bill. It was hard to get a box to go, but thankfully you don’t need to get the waiter’s attention to pay (they have on table tablets you can use to pay). Chili’s sells Tex-​Mex at a decent price if you want to go to a chain restaurant with a decent atmosphere. I wouldn’t go here if I was looking for the best Tex-​Mex, although I really like their chips and salsa!

Terrible service /​kitchen continues to be slow and makes mistakes /​management is indifferent to having a poor experience

I am a pharmaceutical rep and order Chilis catering all the time. Usually the various locations do a great job with being on time and having the order correct.
I will spare too much detail here. I ordered from this location online last night for 6:15 pickup. Showed up on time and didn’t leave for 20 minutes. This upset me because I had my dogs in the car as I was expecting to run in quick. My food sat out while the order was being put together. Watched her throw my tortillas in the microwave. Got home to food that was cold (it was sitting out for 20 minutes at the restaurant) and the tortillas were BEYOND stale.
I will admit, the to go area was busy, 4 of us were waiting for our food but the manager should have been called or at least offered to help. I will not order from this location again.

So disappointed to find out that Chili’s has yet again removed another favorite item off their menu. No more Cesar Salad and now, no more potato skins. Even more reason not to return! Thumbs down to the menu planner.

Never try to get your «closing duties» done 2 hours before you close. Stacked bar stools and the smell of cleaner at 8pm is never enticing or inviting to the customer (no matter how slow you are). Management should make it clear that no «closing duties» happen in front of customers. There are people eating in here and it’s not a good feeling to be a part of «clean up» (nor appetizing)… Bad training X 10 000, this is how bars/​restaurants go out of business… This is a classic local watering hole mistake, a corporation like chili’s should know better. Really disappointing

I don’t know WHAT is going on in this kitchen any more. This location used to be my family’s favorite, my Grandmother used to love the salmon so much she used to have us pick it up from take out every Friday. Lately, though, the food has been going downhill badly. We’ve not ordered from them for a couple of months, hoping things would improve, but they haven’t.
Tonight, I tried to order chicken crispers online, but was then given a notice that this location no longer serves them. Fine, I ordered the Cajun Chicken Pasta, asking that there be NO spice, extra tomatoes, and extra Alfredo sauce. My sister ordered a chicken salad, my mother ordered the salmon with a side salad, and my Grandmother ordered the salmon with broccoli and rice.
Only my Grandmother’s order was correct.
My mother’s salad was nothing but weedy looking lettuce on top of a sprinkle of cheese — what the heck is that? Where were the tomatoes? It was a weird inedible joke.
For my pasta, they apparently not only ignored my no-​spice request, but they both cooked the pitiful and grisly chicken in it, and then dumped it in great chunks all over everything. Good thing I asked for extra Alfredo, because I had to wash it off. This is the third time they’ve messed up that spice. Perhaps the website should say this location can’t not put the spice on.
The worst, though, was my sister’s salad. Apparently the Cajun spice had really gone overboard, because they also cooked her chicken in it, and also covered her plain chicken salad in it. It was absolutely disgusting.
Also, when I went in to pick up the food, I could see right in to their kitchen. Funny, I wasn’t allowed to order them, but before my eyes, I watched them make up two plates of chicken crispers.
Terrible service, food always screwed up, we’re so done with this location.

Ordered take out last night… Food was hot and made to order. The service was wonderful and the waiter that gave me extra ranch when I came back in with an Aussie accent… So cute! I’ll be back to this location.

Ordered a steak and mgr tried to convince me this was medium rare as if I needed to be convinced how a steak should be cooked. Won’t be back to another Chilis.

We go to Chilis quite often and normally it’s great but I guess we caught the hostess Donnie on a bad night since asking if we could waiting for a booth pissed her off to the point she walked back up to the podium and threw the menus and walked away. If she can’t handle her job put her in the kitchen!!!

I normally don’t like chain restaurants, but my boyfriend’s family do, so we ended up here for lunch. I ordered the shrimp tacos and they were definitely delicious! I also loved the idea of paying at the table with their new handy pay kiosks. Service was also good.

Ordered lunch special w/​bowl of chili. Received it luke warm. They did heat it up in microwave. Came out nice & hot. Rest of meal came out great. Waitperson was nice and attentive. Will come back again.

Waitress was fine. Kept our drinks full. she said they are out of burgers and bacon since it is Sunday. Chicken quesadilla is pasturized process chicken food. Bummer. My plate was dirty. I notified waitress about dried food all over my plate, who notified manager and they handled it. probably won’t go back but they did rectify the situation.

This is a decent place to stop with friends for a beer with a REALLY cold glass after a long outdoor activity. The food is a little inconsistent so we tend to go for drinks and snack food with fiends. Besides, how can you really go wrong with cold beer and queso?

First time at this Chili’s. Arrived at 7 on a Monday eve. Place was half full but hostess said it would be a ten minute wait unless we sat in the bar.
We sat in the bar and asked our server about that policy. She said there were only four servers for the other area (15 tables) but that she was good and could handle this side by herself (12 tables). Still didn’t get it but whatever.
We ordered an App to share: Texas cheese fries. They were good, with lots of cheese, bacon and green onions. Came with a ranch-​type dip. My wife got the marguerita chicken and I got baby back ribs with original sauce.
The chicken was good. It was a big chicken breast, seasoned and covered with pico. Rice, tortilla strips and corn on the side. The ribs came with one side, so I got the SW Mac & Cheese, which had poblanos mixed in-​tasty touch. The ribs were a bit dry but not too bad. Overall it was a fairly good meal.
I give this three stars for management’s decision to have four servers cover 15 tables and poor Krystal covering 12 by herself. She did admirably but really people? It was unnecessary.

The service is great! They make a special dish for Andrew that they purée. :-). Above and beyond! Thank you!