LongHorn Steakhouse

I usually never write reviews, but I will not be returning to the alma school location EVER! I brought my family of 22 people for dinner and 4 people ended up sick and throwing up the next day. All 4 of the sick people had chicken. I called to speak to a manager to inform him and he just said, «I don’t know what I can tell you, our chicken comes in fresh. I have no clue why your people are sick» Really?

First and foremost, the service was excellent. I tipped 26%. It definitely has the corporate chain feel where every aspect of the menu and table items were placed for maximum marketing effect. I liked the server. He was a good guy.
Anyway, I ordered the bone-​in ribeye while my wife had the filet. The ribeye is supposedly one of the house specialties but frankly it was worse quality than what I would find in a pedestrian grocery store with USDA Choice cuts (which LongHorn features as well). It was tough and riddled with gristle (not well-​marbled like a ribeye should be). It really had qualities of a bad New York cut steak (which is fine too if the cut is good but this ribeye was tough). My wife’s filet was decent but not much flavor without the sauce from the shrimp that came with her entrée.
The appetizer (crab cakes) was OK and the sides were fine. I didn’t return the steak, I ate what I could and my dogs ate the rest (half). That last part is probably superfluous but it’s the truth. Is it my fault for not taking it back? Well, maybe but I probably shouldn’t have been served it in the first place.
To be honest, we were at the Sears buying garage door openers and my kids were hungry and I said ‘what the heck’ to try this place.
Since Costco started carrying Prime beef some time ago, we have become spoiled and seldom go out anymore since we can grill and smoke great stuff at home. I just needed to be reminded why I suppose. Obviously, I won’t be going back.

This place is absolutely phenomenal. The food is amazing. It tasted like heaven in our mouths. The filets were so tender and flavorful. The sweet potatoes were perfect.
Best of all was our server Jessica. She deserves a raise. She was the sweetest, most helpful, knowledgeable server we could ever ask for.

OK. Folks tonight 3 of us walked in had the best service EVER… Emily G. Was on top of everything. Never had to ask once for something. And it wasn’t even just our table her performance maintained across the restaurant. She was professional and charming made us feel like we were apart of her family. The food was on point as well. Hats off to the grill master working tomight. all of our steaks were absolutely mouthwatering. This was by far one of the best experiences. thanks

Me and my wife came here today to just reconnect, and have a relaxing dinner with great food, and we were not disappointed. My wife loves the Salmon here better then any other place. I had the 8oz Flo Filet, cooked to perfection. We started with the sampler appetizer, perfect, and of course, the best dinner salads you can get anywhere as well. Our server, Jordan M. was a delight. She was very personable, easy to talk to, made us feel right at home. This location is our favorite as well. Longhorn’s knows how to cook a steak the way it should be. Used to go to the «Keg» just because my wife likes the Prime Rib. As for steaks, they have no clue how to prepare, let alone, cook a steak. Thanks to your great Cook, your great server, Jordan, and thanks for another, very nice time at your restaurant.

If i could give 4.8 i would. The outlaw is the perfect steak. I have never had a better tasting steak, not since my grandfather passed many years ago. Nobody could top his skills on the grill with a steak but Longhorns did great and I haven’t ordered a steak from any other place since. I just can’t, I know I will be disappointed. The house mac n cheese, sweet potato, salad… everything we have tried is great.
Customer service is outstanding, anytime there was an issue, it was corrected and made up for with either extra food or a smaller check WITHOUT having to ask for it. And a problem is rare there, just to clarify.
Only one time did we get frustrated, we were told we could sit at the bar area to wait for a table by one person, then another person came to our table and almost tried to suggest we move. She stopped and decided to just tell us it’s reserved seating. We told her we were told to sit there while waiting for a table. It was awkward.

So highly disappointed with the experience we had. My boyfriend and I went out for his birthday, the waiter was great, however there were so many things that made this experience awful for one we ordered a couple drinks from the bar, they took about 15 minutes to get to us the restaurant was only ¼ of the way full and 4 people sitting at the bar there is no excuse for that. The appetizers came it was delicious we had the chicken wraps I would definitely recommend them then the «manager» came by with our entrée without asking set the plates down in front of us and walked away didn’t care that she placed the plates wrong and didn’t care to ask if we needed any condiments which we did. Then the ribeye which was ordered medium rare was COMPLETELY RAW I almost threw up my boyfriend unfortunately just wanted to enjoy his birthday. But he ended up eating two bites and having to box it up due to being too embarrassed to complain. It completely ruined his night. I am so disgusted especially after paying $ 56 then a tip for this meal I will never dine at longhorn steakhouse again. Not quite sure why it’s okay to serve a RAW not rare RAW steak to someone.
UPDATE APPARENTLY ACCORDING TO THE MANAGER ITS OKAY TO SERVE A STEAK WITH SKIN STILL ON IT I WILL NEVER BRING BUSINESS TO LONG HORN AGAIN DISGUSTING.

Great steakhouse. Only one issue the whole meal. Our appetizer came out cold. Waiter John did an awesome job and made it right. Definitely would go again. Steak cooked to perfection. Drinks were kept full!!!

I chose to dine here because it was close to where I was staying.
I first tried the sweet corn fritters, because I read on a review that they were delicious. Sadly, the corn fritters were not as expected. I was hoping for them to be sweeter, with more robust corn flavour. However, the corn bits were gritty, and it otherwise tasted like simple, salty bread. The dip that accompanied them was quite delicious, however. I just didn’t think it matched with the fritters. I might also mention that the fritters were fried to a good degree.
The Cheddar Stuffed Mushrooms were very good, and baked to a great texture, with just the right amount of cheese on it. It was a very simple dish, and also the only dish I thought was very good.
Each steak meal came with one side and a salad. Everyone in my party’s and my salad was very much overdressed. I chose rice pilaf as my side, and it was far too salty. The rice was cooked to a good texture, however.
My steak was as expected. I ordered it medium well, and it was served perfectly medium well. I was overall satisfied with the steak in relation to its price.
The service was fine; the only setback was that the waiter forgot to give us plates for the appetisers. Following that, the service was very attentive.

Let me first start off by saying the food was great, I ordered the parmesan crusted chicken and it was great! My problem however is with the service, this was my first time at longhorn and Im not sure I want to come back how I was treated. Kristine one of the managers with glasses made me feel like I was nothing after coming up to me and my friends table and giving my friend a back handed insult that was completely uncalled for. All the while she had her back turned to me and didnt even acknowledging my presence. It was the rudest most bizzare things Ive ever experienced at a restaurant and was completely uncalled for and unprofessional.

I love Longhorns. The service is excellent and the food is top notch. This was a special occasion dinner for me. My girlfriend came over before we got here and was able to arrange for us to get a great seat and was able to decorate our table. I was completely surprised thanks to managements help. I had an 11 oz ribeye that was cooked to perfection. It was so tender I could have used a butter knife to cut it. I’m trull a fan of Longhorns and highly recommend anyone who hasn’t tried them before, do.

I had an amazing date planned with my girlfriend. We were given phenomenal service, the manager Summer was kind, checked in to see how we were. Great service, caring staff, the food was amazing, we both had steaks cooked to perfection! We had dessert the key lime pie was so good, creamy. I will be going back without a doubt. I’d give the entire experience 5 stars on all. Thank you to all staff from wait staff to chef to manager!

This 5 star review is based on the food, the value, and the quality of service.
My wife and I love this particular Longhorn Steakhouse location. We come here about once a month. The steaks are always cooked the way we order them, and even my wife’s «well-​done» order comes out tasty. The salads and sides are delicious, and the free bread doesn’t hurt!
The servers, hostesses, and management have always been helpful and polite. One time we tried one of their new sides, and it really wasn’t appetizing at all. The manager apologized, explained they were trying to get it right, replaced it with another side, and gave us free cheesecake at the end of our meal! This is the way quality service should work.

I love this place!
When we went there our server was so sweet! We had never been there before and she went over everything with us. as we had to pay attention to ingredients do to my partner’s health. she even went back to the kitchen several times to make sure of the ingredients she wasn’t sure of. our steaks were perfectly cooked and the mashed potatoes were good too! Not a fan of the Mac and cheese! But I would go back again

Love this you want a good steak you can’t go wrong here, and they have great drinks for those who don’t drink alcohol

My boyfriend and I decided to give this place another try. Let me start off by saying our waitress Glenda just started here. She very friendly and good with people. Very attentive our drinks were never empty. She checked on our table the prefect amount of times not to little not to less. I did not like my soup and she changed it out at no charge. Then our steaks came out. My boyfriend got the parmesan crusted steak and thought it was okeay. I got the jalapenos steak and ordered it medium however when it came out it was well done. Glenda got me a new steak and the manager tony comped my meal.
People should learn from tony he has the best customer service. I have seen and experienced myself

Steak was great, creamed spinach too. But noticed while they clean off tables they don’t wipe stuff off the shakers. Husband asked for pepper, which I replied you sure? Food good, cleaning not so good.

Awesome steakhouse, I’m so glad I stopped by here for dinner! Perfect way to end my night! Food was amazing, my waitress was a sweet heart! Perfect restaurant! Would definitely be coming back. :)

3.5 star food, 4.5 star service. Everyone was super friendly, and this had the feel of a local favorite rather than an assembly line steak joint. The happy hour appetizer (chips) was solid, though the on tap selection was lacking. The steak and chicken were both good, though I should have gone with the ribeye instead of the filet. The sweet potato was tasty, but the fries were average and the salads were meh.
But you don’t go to a steakhouse for salad and fries. You go for meat, and the meat was good. I’d recommend this as a good local place to eat, especially if you don’t want to fight Roadhouse crowds. You won’t be wowed, but you won’t regret your night either.

This was our 2^nd visit. The 1^st time was grand opening week. It was just okay. So we came back and again just okay. I am from Texas and this place is not a Texas steak. It was «grilled» not open flamed, char broiled. The Ribeye was way to fatty and even had some gristle. The sirloin was a thick cut, well portioned, the cook did not seem to know medium ftom medium rare. the steak was still mooing! The sides were good and the sweet tea was good. Our waitress, Jessica was friendly and good at her job.
I do not think we will be back, just not up to my caliber of steak.