Burger King

Ah this Burger King brings back so many memories; many of them are bad ones because this location is kind of gross, but they’re memories none the less.
The line seems to take forever. Don’t be in a rush.
The customer service is spotty. Of the times I’ve been there it’s been anywhere from decent to meh.
The food is typical Burger King quality and I’ll leave it at that.
There is never any ketchup available. And that middle area where the drinks, condiments and straws are is always kind of dirty.
There are typically seedy characters lingering around and will ask you for change which is not something I want to experience while I’m eating my Whopper– which is one of my guilty pleasures.
If you can deal with its gross qualities then you’ll have an amazing time here. If you’re kind of buzzes from happy hour and need a burger then here you go. They deliver to so you don’t even have to go in which is what I recommend you doing.

Dust everywhere. Service was very slow with only 4 people in the restaurant. I can’t imagine how this place is in rush hours.

I’ll start by saying I understand this is a burger King. I know when I come here tu expect a bunch of high schoolers. This is where I go to eat cheap fast gross food. But this place makes me lose faith in humanity.
I go through the drive thru, order the food. Pay. Whatever. The food they gave us is room temp. And while we got what was on the reciept, we did not get what we ordered. Go inside, they can not comprehend why I’m saying my order is wrong, because I have What’s on the reciept. They take back some food, um ok. Then I need a refund. Ended up paying 6 $ more to get less food than we ordered.. cold. I am writing this review as a reminder to myself to stop going here. Seriously though.. these people deserve 15 $ an hour.
Ordered delivery to a block away (couldn’t leave work) and three hours later it still hadn’t arrived. I was almost done with my shift at that point. Cancelled it. Was still charged. Asked a friend, guess her delivery was delivered THE DAY AFTER SHE PLACED THE ORDER. wtf.

This business has a huge sticker on the window that reads «we deliver»… called for over an hour at 9:00 PM Saturday and never answered… I guess this is why everyone gave them such a poor rating… zero customer service! Let’s just say that it was too late for delivery… can you at least answer your phone?

Was here over Christmas vacation. They are right by the Mary Brickell Village, so quite handy. There’s a gigantic construction site across the street, so their workers are constantly at this BK.
The lady that took my order did so as she was talking to someone else and not paying much attention. I said a burger and small drink, apparently she heard onion rings as that’s what I got. The onion rings were pretty good, but OK get it right. Large dining area with panoramic street view on two sides. A block or two from trolley and metromover stops.

In short, terrible, terrible service.
I came here to pick up food for a group of us nerding out playing board games (Descent: Journeys in the Dark, if you must know) at a friend’s nearby apartment. A BK run is sort of a tradition for us. One of them had a coupon for a burger and a drink, so I cashed that in, no problem, along with the rest of my $ 35 group order. While I’m waiting by the counter for my order, a middle-​aged woman walks up wearing a Publix uniform who was also ordering for a group. I didn’t see what her total came out to, but it was obviously significantly more than what she was planning on eating. She hands them two coupons, one for a few pennies off a burger, and the other for something like a dollar off a couple cinnamon buns. The cashier told her he can’t take the second coupon. What? Apparently the store has a policy of taking one coupon per customer per 24 hour period, and they enforce it with fascist determination. I felt bad for the woman, who was demonstrably excited about the cinnamon buns, and offered to use her coupon for her. The cashier then dragged out my receipt (coupon attached) and told me I’d already reached my limit as well. Since both of us were ordering for more than three people, I thought this was a bit excessive and told the cashier as much, at which point the manager noticed the fuss, came over, and approved the cashier’s decision. She ended up not getting the Cinnamon buns. If Burgers are King here, then customers are clearly somewhere much further down on the hierarchy.
Now as a libertarian, I support the rights of the restaurant owner to create whatever policy he wants for his restaurant. He owns the restaurant, and can sell his food at whatever price he wants. This is the beauty of the free market. The nice thing about living in a free market is that I, as the customer, can take my dollars wherever I want. So feel free to continue enforcing your one coupon policy with vigor, Brickell Burger King. Keep stiffing working class women trying to be a little frugal. You’re free to do so. I’ll use my freedom too, to take my legal tender to a restaurant that uses common sense when enforcing its policies and respects its customers.

It’s a burger king. What can i say other than the drive through can be hard to find the first time.

Worst bk I’ve ever been to. It was about 120 am. Me and my friend had just left the club. We saw the restaurant not to far away and was excited for the tasty broiled burgers. Before we went inside we doublechecked what time they closed and seeing as they closed at 200am we proceeded to. go inside… Nope… This tiny, plump ass girl quickly wobbles to the front door and locks it as we reached for the handle. And motions across her neck like they were done for the night… really? So, confused and put off me and my friend walked around the building to see what other places were still open to eat. However my daring friend quickly noticed that the side door was still open… eeek! As we walked in you could hear them laughing and swearing and when we came into sight the few that noticed us walked away.
And to my suprise two more females walked in behind us. I guess they saw their chance to eat there as well. But these girls walked in loud and drunk as hell. barefoot and yelling that they were going to «make these guys work» and so on. When one of them asked that she just wanted nuggets one employee said «I got two dried up nuggets for you.»
Really?
But thankfully the manager kicked the other two out and took our order. Even though he was clearly not happy about it…
I can say that I understand how these employees felt, especially since I worked at a late night fast food place when I was younger. And some days all I wanted to do was close up shop and leave before any late night scragglers held me up… But we were 45 minutes from the actual closing time. Not professional at all. I don’t care if you work at burger king. its still a job… that you get paid for! Some people would kill to have a paying job nowadays so don’t take it for granted!!!
Just an overall bad and awkward experience.

I have no choice but to stop here to get my son food before dropping him off at his grandmother’s house (she lives a block away). THEY always get the order wrong OR they forget something. I got off once to use the rest room and it wasnt pretty folks. I usually wait like 10 minutes in the drive through before I can get my food. I guess they’re on a timer, so when they take long they ask you to park and they will bring you the food. I am trying to convince my son to get food else where because this place is a nightmare.

OK, since Martin O. rated a Micky D’s yesterday, I decided I’m not too proud to add this one for a BK. I can’t tell you the last time I’ve eaten at one of these chain fast food places, but I ran in here quickly on my way to Tobacco Road’s 96^th Anniversary bash last night, as I knew Tobacco Road would be packed and I wanted to eat something quickly before heading over. To be honest, I don’t think I’ve been in a restaurant that was worse. 5 or 6 people standing in line who’d already ordered and paid, but were waiting on their food because they had 1 new guy trying (very slowly) to make all the food, while the manager and an assistant visibly sat in an office, chatting and laughing away. After waiting close to 10 minutes for a Jr. Whopper and fries (I would have left if I hadn’t already paid), I went over to grab a beverage… Hit the button for a Coke, got water. Went to get ketchup for my fries… Ketchup dispenser was empty. Went to sit down, every table was dirty and had bits of food everywhere on the tables, chairs and floors. Again, I could hear the manager laughing away from her office, while everything in this s@%t hole was falling apart. I finally located a place to sit, bit into my burger, and the tomatoes were mostly green and not ripe. As mentioned, it’s been a very long time since I’ve been to one of these types of joints. Now I know why! Da da da da da, I’m Lovin’ it!