American Flatbread

Good food, poor service.
I grew up in the town next to Middlebury and admit to trying American Flatbread from the freezer before finally making it down to the restaurant itself. The pizza was impressive and super tasty, but the service leaves me hesitant to return. Our server took our order and disappeared until she came back with the food 45 minutes later. By then, all of us needed drink refills and it took an additional 20 minutes before we got them. To top it off, we had to wait another 15 minutes for the check.
The food is worth at least one visit, but they don’t get more than three stars from me as I don’t know if I’ll return.

If the hostess asks you to wait outside, don’t. We had a group of 10 and we’re told it would be a 45 minute wait. They asked us to wait outside and would come to alert us when our table was ready. They NEVER came outside. After 45 minutes (I rarely take them on their word) I checked on the table status and they claimed they gave our table away because nobody was outside when they came out and called our party. 10 people are hard to miss, especially when seated on the marble next to it. I suppose it probably had something to do with teenagers/​early 20-​somethings running the front of the house and not being able to keep up/​organized with the mass volume of patrons. The manager was of no assistance and rather unapologetic. Please don’t place blame on your customers as this reflects poorly on your operation.
After standing firm in demanding our table we were seated. The service was rather extremely slow versus our previous two experiences. The server seemed perturbed she had to wait on a large table (and we typically tip well above the standard large group norm of 18%). Furthermore, she appeared to take more interest in her 20 something counterpart male coworker versus tending to beverages for the party. I had to embarrassingly get up and call her over to us. This was a theme through the night as she was sidetracked by various friends that would visit and not even eat, but bother the staff and then return outside to the back door waiting area of the Marbleworks area to play charades in our direct view/​window (which was actually refreshing and entertaining as we waited another 45 minutes for our food to arrive).
The trusses above our table had large spiderwebs hanging down from the ceiling’s track lighting right in the view of the casual observer.
AS FOR THE FOOD: I cannot complain! We started with the local meat and cheese plate. The cured pepperoni was just like that of which you’d find in old world Europe or any Slavic neighborhood in Cleveland or Chicago. The fresh made mustard definitely was the highlight of this appetizer and the cheeses were run of the mill for the Atlantic NE.
They have a nice beverage menu, offering several local IPAs and organic brews. I enjoyed the Citizen Cider «Dirty Mayor» which was a nice change of pace and paired well with the app and pizzas.
The pizza was phenomenal. We had the Revolution and the Punctuated Equilibrium. Both were delicious and savory to the last bite.
Overall, I would suggest trying out American Flatbread, but I can’t say we will ever visit the Middlebury location ever again. I give 3 stars ONLY because of the food and previous two visits that were pleasant. This experience, however, left a disenchanting feeling even as we left the restaurant and were ignored by the manager up front who couldn’t even muster a «come again» or «thank you» after we thanked them for resolving the nightmarish start.

I love Flatbread! The service is super friendly — they get huge groups all the time and do everything they can to get you seated quickly. The pizza is so amazing and the different kinds are so interesting and unique. My favorite is apple bacon cheddar. I really like the salad here also.

Might be my favorite restaurant. Pizza is great, atmosphere is great. Specials are great.

Had dinner with my husband while vacationing in the area. Highly recommend! The New Vermont pizza was delish! Great service and atmosphere…

Excellent bravo well done pizza and just fun to stare into the primitive looking wood fired oven. I recommend the new revolution with sauce.
Atmosphere was quaint and open. I would recommend this place to anyone who is looking for the a standard or a new twist on pizza.

SO SO GOOD!!! Cannot say enough about American Flatbread. The pizza is amazing, great bar and can’t wait to cozy by the fire once the weather cools off. By far, the best pizza around!

Excellent pizza, mais service absolument raté en çe samedi soir. Nous étions huit et les pizzas né sont pas sorties pour tous en même temps. Deux des nôtres ont attendu plus de vingt minutes après que les autres aient été servis pour avoir leur repas. La gérante a eu l’amabilité de leur offrir un dessert, mais le mal était fait. Pour ajouter à l’aventure, il a fallu au moins un autre vingt minutes à l’équipe pour se démêler dans les additions et leur règlement.

Best pizza, period. I love toppings, but the simple cheese and herb is one of my all-​time favorites, and usually get atleast a half of this. Although I don’t love mushrooms, the new Vermont sausage forces me to abandon all my preconceived notions of the fungus, I will devour that savory deliciousness all day. Great ambiance around the wood oven or or at the picnic tables and a great Vermont craft beer selection. Even the evolution salad is amazing. I can’t conjure a complaint.

Really delicious flatbread/​beer in an atmosphere you really can’t recreate… Okay, they did in TriBeca but that’s besides the point. I always visit Flatbread whenever I am in Middlebury. They have other locations in Burlington, VT and in NYC but this one is my favorite. They recently expanded the bar area so there is more seating. Major points for being locally sourced and organic!!!

Excellent food, excellent service, excellent atmosphere. this place is amazing. I’d recommend you try some of the microbrews

Ordered the cheddar apple bacon pie and loved it.
Excellent service at the bar tonight. Thank you.
Be back soon for sure.

Rustic and neat interior with picnic style table cloths. The pizza is great, and so is the meat and cheese plate. Place can get packed on weekends, but if you just go a little before the dinner rush you can get a seat right away.

I love American Flatbread. They always have two special flatbreads that are very interesting and quite tasty, using local, fresh ingredients. In addition, their standbys, particularly the Punctuated Equilibrium and the Pepperoni and Peppers, are always great. The apple pie is a great way to end the meal. I come here probably once a month on a college budget, so I value this place very highly.
They only have flatbreads, so don’t come here expecting to order something else.
The setting is in beautiful Marbleworks, and they recently expanded their bar, which is awesome and provides a huge selection of local beers at prices that are more reasonable than at other bars in town. Definitely give this place a try

Their pizza was delicious, the server super friendly, and the casual, natural vibe awesome. Would love to go back!

Finally we managed to visit… as we live in Woodstock VT and are rarely in Middlebury in the evening. We;ve visited Burlington and Waitsfield locations which were both great… but Middlebury has a secret weapon… Kim… who knows how to tend a good bar, chats to clients and also enjoys life with a great British sense of humour as she hails from Blighty. Also being an Eddie Izzard fan makes her presence at the Flatbread a cherry on top of the cake!
The on tap beers provide an interesting selection, the daily flatbread (Tofu…and I’M A MEAT EATER… but I loved it!) which we ordered as a half and half with the other daily special were the dogs bollocks! The chilled spinach, courgette (none of this zucchini rubbish for me!) and yoghurt soup to start with followed by a strawberry frangipani tart made for a great supper.
And then there was Kim to chat with… one of the best looking vegetarians working behind a bar that I’ve seen in Vermont! She has a great smile, opinions on everything and also understands the irony of British humour (spelled the correct way!)
As Eddie Izzard says… Herb. there’s a feckin H in the word… so use it!
It took us 8 years to get there… don’t you leave it so long!

I think the sausage fennel pizza is one of the best pizzas I’ve ever had in my life. What an awesome atmosphere and the staff was perfect. Great beer selection.
Highly recommended and family friendly.
Perfect

I have ordered from American Flatbread in Burlington and Middlebury and the food quality is great, consistent, and the staff and facilities are enjoyable. Expect a wait during busy times but there is a bar while you wait.

Pizza and beer… hard to not like the combination.
Having moved here from the New Haven area, and NYC before that, I can say with some authority that this is not the best pizza I’ve ever had, but it’s pretty darned good! Flatbread consistently turns out a thin-​but-​chewy crust, and does really well with unexpected flavor combinations — I’ve yet to have a special that wasn’t at least solidly good, and many have been truly excellent. Extra points for striving to keep it local and organic.
Great for families with kids and college students alike. Nothing not to like here.

This is my favorite place to eat in Middlebury. It’s kid friendly, has great food, and even has outdoor seating with a fire pit!
They do get busy after 6, but show up just after 5 and you can almost have the place to yourself.

+ Unique, fresh, choice flatbread pizzas
+ Decent wine list
— Noisy
— Long wait and slow but friendly service
Hint: snack or go there before you are hungry b/​c we waited ¹¹⁄₂ hrs before we were seated. I would give them 5 stars if the wait wasn’t cray cray.
+ Went back yesterday (7÷9÷13) and did the take out. Great pizza (Punctuated Equilibrium} and avoided the wait.