I love being able to work here and help all of our customers. We do our best to help every one we can with any type of problem they have with their technology. Rich is a great mentor and an even better friend to not only myself, but to every customer that walks through our doors. We do not only offer exceptional service, but we also promise to do our very best to make the customers experience at our store the most enjoyable. We want to be remembered, not only as the best cell phone store in the Hudson Valley, but also as a place where people won’t be scared to come in and ask any question they have. Our focus is to service the customers needs, but to also make new friends, and reassure every customer that they are welcome at our store at any time. Don’t be afraid to stop in! As a former customer myself, we are a great store and we’re only getting better!
Ella K.
Évaluation du lieu : 1 New York, NY
Came in to have a cracked screen repaired on my iPhone 6… paid over $ 150 for a new screen just to have Rich and his«technician» damage the pins on the connector and now both the camera and the speaker don’t work. Rich’s response was there is nothing they can do because they are amateurs. Horrible customer service and worse part is they just don’t know what they are doing. Do not take your iPhone for repair at this place. I never write reviews but decided to write this one to warn people about this awful place. Worse part of all is that they make you pay before they actually fix your phone so you are screwed if they can’t deliver what they promise to do.
Kelly Giannini I.
Évaluation du lieu : 5 Middletown, NY
Rich is terrific and really knows his stuff. My computer was shot and he saved all my files and bookmarks on a hard drive so I don’t loose everything, and he didn’t charge me and arm and a leg to do it! If you need technology help, or are in the market for a no contract cell plan, this is the man to see!