Cvs Pharmacy

Really unhappy with the pharmacy. There have been several occasions where I have called my prescription in for pick up and provided them with 24 hour notice. I show up at the time I said I would pick it up to find it’s not ready and wait 15 – 30 minutes. I am currently sitting in the parking lot waiting again. Was told I couldn’t sit in the drive thru even though there was no one behind me. I said I would be here at 9:30 to pick it up, but again I am met with it’s not ready.
This just reinforces that I need to tell them I need it hours before I do in order to get my prescription on time. I don’t like that this is the answer but I don’t know what else to do. I guess changing to another pharmacy would be the other option.
Overall, it’s an average cvs and has what you expect. I just don’t understand why they can’t deliver when given tons of time. Calling in a prescription for pick up takes just as long as walking in asking for it and waiting. I would expect them to reward people who provide notice and not have them wait. If this was the first time this had happened I would give them a pass, but this has happened multiple times. So I need others to know before making the decision to uses this pharmacy.
Tonight I arrived at 9:30pm and did not get my prescription until 9:59. Thanks a lot for rewarding your customers who respect your time by not respecting their time.

I am here to share my story about what happened today at store #1979 in Bailey Bridge, Chesterfield Virginia:
My mother went to exchange an Item and in its return she was to buy few more items at the register. The Item that she wanted to exchange was not available at the store and so my mother decided to buy back the items that was originally returned. The cashier/​shift manager refused to sell anything to my mother; she grabbed all the items away from the front counter and proceeded to demand my mother to leave the store at once. I do not know if Holly was having a bad day or whatever was wrong with her at the time, but she had no right to have that type of tone and behavior with an elderly woman whom was a customer. She had kept on demanding for my mother to get out of the store and even when my mother asked to talk to the supervisor or perhaps call the supervisor Holly kept at it and said «I don’t care if you call the cops even you need to get out of the store». My mother and I are from a different country and the only reason behind the cruel and horrid behavior that Holly had is Racism. Yes you read correctly racial discrimination is the only explanation that I can have for such an act.
My mother left the store very upset and sad at heart, she was so upset that her blood pressure got out of control and had to double up on her medication just to calm her body down from such a stress! She called me and told me the story about what had happened and all I could feel the tears falling down my face. I have never seen my gracious mother so upset and sad at heart before. I became so concerned because I work for this company and I know the policies and I am familiar with the procedures, and I was so ashamed to see how a fellow co-​worker would treat a customer; I am disgusted by Holly’s behavior. I have never met this person and I do not wish to ever meet her, but I would say one thing and one thing only and that is no one on this beautiful country should behave this way. My suggestion is for the managers and district leaders for this store is to view the security tapes and see what happened today, and perhaps something may change for the better. I have yet to calm myself and my beloved mother; however a lawsuit may be coming your way.

Always super clean, really friendly staff & you can get great deals if you’re a couponer like me!

This is by far, the best CVS store in town. It has outstanding pharmacists and assistants. You never have to be put on hold for long, The professionalism is noticed. I drive a little out of my way to get any prescriptions here.

I have to admit, I really love stopping into CVS. I do go in the for my perscription, which I have on auto-​refill (and they are so nice about calling me to remind me to pick it up) but I also come here for my beauty needs. They always have some of my great makeup finds on sale or you can grab a new nailpolish or beauty mag while you are in snooping around at their other goodies. They have a great selection of vitamins and cold meds and even have a few aisle of snacking goods if you find yourself craving a few chocolate «fun bars». And, who doesn’t like to parooze through the greeting cards– they have a ton for 99 cents so if you are running in to grab some meds, and forget your mailman’s birthday, you can swing on in and get everything you need right there.