Panera Bread

Ever since the table service started, the speed of the ordering line had slowed. Why have servers if you can’t take food orders efficiently?

I have been stopping by several mornings a week for the past two weeks, and usually go through the drive through. The Green Passion Power smoothie and a break fast sandwich have been great, but I wanted to try something new. I arrived later than usual this morning and the drive thru line was LONG! I went inside instead. I was greeted by the staff in a cheery manner and they were very helpful with helping me figure out what new items to try.
I opted for oatmeal and the Superfruit Power smoothie, but only because I was told it did not include dairy in the recipe. I don’t like dairy in my smoothies. I waited for my order and the smoothie looked a little creamy, but I didn’t think about it. I tasted it and immediately knew something was off. I got back in line and the manager was observant and attentive so asked if I needed help with anything. I asked him what ingredients were in the smoothie and he immediately shared that yogurt was in it. He had another smoothie made for me, but it seemed that no one had a sense of urgency.
I was fine with the mistakes and after getting the new smoothie and getting in my car to finish my commute to work I realized I was in there for almost 30 minutes! I’ve never been in Panera that long for a carryout order. My goodness. I’ll stick with trying to make it here before 7am when there is less of a crowd.
In the end, I still disliked the smoothie. I’ll stick with the Green one :)

This location is better as far as the others when it comes to having inventory. I only gave 3 stars because of the very rude young lady at the register. No greeting to me just a rude «next» I said «hey how are you?» Nothing, very uncomfortable. I needed my bagels in a plastic bag instead of just the paper bag they come in. She didn’t do it so ask her if she could please plastic bag them for me. Not saying a word she grabs the paper bag and huffs and puffs while transferring them to plastic. Ugh

I like this Panera mainly because of location. Its proximity to so many different places I go to in the Commonwealth 20 area makes it perfect. Well, almost perfect.
While service is very prompt, I’ve encountered some rather surly employees on a few occasions. The other issue I have is the place always seems to be in a state of disarray. I’ve never seen the place not messy. We have had to wipe down our own table many times. The layout is also kind of awkward.
Oh well, the food is still decent. I just wouldn’t come here were it not so convenient.

Frustrated this morning on the kiosk. Never been an issue before but unable to process bakers dozen orders or certain items until 10am. After spending too much time trying and getting further behind in line announcement made that can’t be ordered until 10 smh. Thrown off
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I’ve had a variety of items — mostly bagels and maybe a quiche, sometimes a salad, but always coffee, just plain old coffee hot and fresh. The food has always been above average with the expected fresh and crusty breads, but the coffee tends to be just average. Kudos for the outdoor seating under cover though, and if you are meeting up with friends it’s always quieter outside. It can get pretty noisy inside during meal times.
Tip: If you prefer a real ceramic cup instead of paper, they have them, just ask!

If you want to order a full salad and get a half bowl then go here. The other meals are ok. Disappointed that the salads are mini.

Typical Panera — nice staff, clean, and good food. The one perk of this location… outdoor seating!
Cheers!

I probably go to Panera twice a week minimum! Especially in the summer when they have their strawberry poppyseed salad!!! IVe tried tons of things from their and def don’t have a favorite! The baguette may be my favorite though!

My favorite Panera in Richmond. The Fuji Apple chicken salad and the frontera chicken sandwich with the iced green tea are my faves. It’s a $ 20 meal but it’s a lunch and dinner so not bad every now and then! They also have great breads, smoothies and desserts!

I wish I could give them three and half stars instead and may change this to four stars in the future if I continue to receive the nice service I received this morning.
I actually prefer this Panera over the one near where I live. Employees are very nice and they have soup out way earlier than the Chester location. I can’t tell you how many times I’ve gone to the Chester location between 8:00am to 8:30am and they don’t have the soup up. They say they get it out closer to 9am, but during the winter months, especially, I love my warm soup in the mornings. Hull Street gets their soup up around 6am, I’ve been told. If the Hull Street location had a drive-​thru, I’d probably give it a higher grade as I usually only stop before work, but their location is too awkward for a drive through and it’s connected to other stores, including a Starbucks, so a drive-​thru is, understandably, not workable there. Their parking and parking lot can be a real pain as you’re also competing with the Starbucks store for spots in the tight front parking area. There is more available parking in the back, though.

Panera is one of my favorite places to eat but I was really disappointed in my meal this evening. I decided to try the Moroccan beef stew and it was not up to par. It was mostly rice, several carrot pieces and 3 small pieces of meat. The spice palate wasn’t very Moroccan either. Definitely not worth $ 10. The only reason my review is 3 stars is because the salad I purchased for my husband was fine. Service was average since they were slammed and their attitude was indicative of being stressed.

If you’re in the area and looking for a solid, relatively inexpensive place to dine in, then Panera should definitely be on your list.
Perhaps the first thing you notice when you walk
into this Panera is how spacious it feels compared to other Panera restaurants. It’s probably due to the high volume of customers they deal with on a regular basis.
I haven’t eaten inside a Panera in a while, but I’m happy with their decision to add cups for water because I usually drink water as a healthy alternative to most other drinks.
The service is just as good as any other Panera, as I’ve come to expect from the brand.
I had a ‘pick two’ with the strawberry poppyseed & chicken salad as well as the southwestern flatbread, both of which I highly recommend (especially the salad; it’s the bomb).
Great food. Great dining experience.

Good and consistent food and service. First time at this location. They were real busy and they kept the line flowing. We had a little mix up with the pasty with our brunch order. The food was hot and tasty. We’ll be back.

Panera is always a good choice for a restaurant in any city. For those of you who happen to visit Saint Louis it is called the Saint Louis Bread Company there. This location has a couple of outdoor tables for those beautiful days! Great spot for a bowl of soup, a salad or a sandwich! I am a personal fan of the french onion soup! Oh and they have (mostly) delicious pastry treats and bagels! I can’t say I love all the pastries but I am a fan of the bear claw here! Free Wi-​fi so you will see a lot of people working or surfing on their lap tops or their i pads!

I wasn’t too impressed with Panera Bread. This was my first visit to the chain ever (shocking, I know) and I don’t really see myself going out of my way to come back. For a first time customer, it’s kind of overwhelming with all the shit on the menu, the things in the clear deli case, and 4 employees immediately at the line waiting to take your order.
Not knowing any better, I ordered their ‘new’ Asiago Steak sandwich, and a bowl french onion soup. For me, I thought that was it. Sandwich and soup. But apparently the sandwich comes with bread (wtf?), chips, or apples and the soup does the same. I was kind of confused because I didn’t want a side of bread, with my sandwich. And I didn’t really want two bags of chips with my meal, nor did I want 2 apples.
And I guess this is shame on me for assuming that a steak sandwich would come hot, but the everything on that sandwich was cold, and I didn’t taste a bit of asiago cheese on it anywhere. Luckily I had the french onion soup to dip it in which turned it in to a pseudo badass french dip, thus saving it.
The interior was a wreck for being 2pm in the afternoon. The place was still jumping quite a bit, but every vacant table I went to (4) were dirty. There was ice on the floor near the soda fountain, too.
I am sure a lot of this was just my expectations of the restaurant, and the establishment not aligning with that. But the cleanliness and the lacking customer service was sort of a major ding for me. The sandwich was mediocre at best, but the soup was decent. I’m sure I’ll give it another shot in the future, but I’m in no rush.

An great lunch here before heading out to the movies. The servers were fast and friendly and the food was pretty tasty. A chain restaurant but a pretty good one.

I don’t think you can really go wrong with Panera. Yes, it’s a chain. But everything that I’ve ever had here is delicious. I absolutely love their broccoli and cheddar soup. I get it in a bread bowl, or with 3 – 4 baguettes. Their baguettes are perfect btw. Crunchy on the outside, yet soft on the inside. I also love their chipotle chicken sandwich. I usually get a caesar salad with all of my meals, and their caesar salad is actually much better than most restaurants that I’ve been to. I think their Parmesan has a lot to do with it. It’s very fresh and I also like that its shaved, not grated. The dressing is also great. I’m a big fan of their cinnamon crunch bagel as well. I don’t even know if it can be called a bagel though, bc it seems more like a dessert. Which is more than OK with me ;-) They also have some of the best kettle cooked chips I’ve ever tried. You can have them in lieu of your baguette if you like. I usually get both though, bc I can’t decide which one I’d rather have, being that they are both amazing. This is a great spot for lunch with a friend, or your children. It’s pretty loud so I don’t think I’d recommend it for a business lunch, but I’ve seen people try.

I love this panera location. I live up the street an go there all the time. They know my family by name and really take the time to make things just right!!!’ Gotta love the food!!!

The food is great and the atmosphere as well. When they first opened the place was always clean and well stocked, but every time I’ve come in lately the coffee area is a mess and the tables are dirty.