Run 26

I have been looking for a place in the Seattle area to get some running shoes that will be right for me. I am newer to distance running, though I was more active in it about 20 years ago in high school. I needed someone to spend some time with me to understand my running style, my goals and a few injuries I have as well. Shelby spent a good amount of time with me, talked through everything I needed and even offered additional help and resources on working out my injuries. I walked out with the perfect pair of shoes, some insoles to help with a slight pronating and knowledge that will help me move successfully forward. I highly recommend Run 26 and will go back again.

Great store! I was helped immediately. I wasn’t sure what I wanted or needed, but told the sales guy about an old pair of Mizunos that I loved, but were discontinued. I also explained I didn’t want to pay more than $ 120 for shoes. He put me in the latest model from Mizuno that also happened to be very well-​priced ($ 110). He said he could put me in a $ 150+ shoe, for absolutely no reason. I appreciated that. When I got home, I tried to find reviews for this shoe, but couldn’t find any because this shoe literally just came out. I love that too because I’ve been sold old models because I didn’t know they were old. He carefully explained their return policy during checkout. I have a bad foot & feet like a duck’s, so I wanted to make sure I wasn’t SOL if they didn’t work out after I wore them.
So in short, this fat, middle aged lady, who knows nothing about shoes received the best service ever. Sometimes if you receive bad service, it’s you, not them. I will definitely be back!

I am so happy with this store. My dad has been a long time runner and he always goes to Road Runners. I decided to stray from the herd and check out Run 26. I got fitted for my shoes, the first time my shoes weren’t perfect so I took them back about 100 days later, and they were kind enough to fit me again and now i am in the perfect shoe for me! I am very surprised at the price of the shoe as well, it was very comparable as to what you can get online.
I will most definitely be coming back to get my shoes from here. They also have a great selection of gels.
Thank you!

I’ve used this place for quite a while now. They always seem to carry the shoes that I need, and have even been able to ship me some when I was out of town. This is a local small business that makes you feel like family. I’ll keep coming back!

Thank you Shelby. I was a bit nervous coming into a running store when I am a walker but you put me at ease the minute I walked in. Shelby took the time to assess my gait and found the PERFECT shoes for me. I enjoyed talking to him and will definitely come back for another pair of shoes. Thank you!

Mid day on a Friday I came into the shop with my two small kids with the intent of purchasing a new pair of shoes. While we were the only ones in the store I roamed around for more than 5 minutes before anyone asked if I needed assistance. Unfortunately for Run26 I already had my hand on the door. With two kids I am usually pretty patient but I could hear two guys in back BSing; so at the point when he got around to asking I had no interest in giving them my business.
I suggest Road Runner Sports. They are awesome and were extremely helpful. Plus they have a 90 return policy even if you use the shoes. To boot they have 20 times the shoe selection than Run26 does.
So happy I gave my $ 500 purchase (two pairs shoes, 5 shirts, 5 shorts and 3 new socks) to RR instead of Run26.
Stay away from them.

Shelby & crew are the best! I drive almost 2 hours from Tacoma to go here for running shoes. I’ve had gait analysis done several places but this was the only store that got it right. Loyal customer for life!

I went here looking for a vest to wear for the Seattle half marathon back in November. It took a few minutes before the two male employees bothered to acknowledge that I was there. They laughed at me when I asked about a vest, said they were out, and that I wouldn’t find one anywhere else either. Then they tried to sell me an extra large men’s vest that they found in their clearance section that obviously would have been too large for me. I found lots of vests at other stores the same day. There were also some at the Expo. I prefer to go places with better customer service and will not be going back.

I have used Run 26 for my last few shoe purchases. They are straight forward and friendly. Their gait analysis seemed right on with what I was feeling, I was fitted with a pair of Brooks that feel great. I appreciate that they take the time to look at you run and give you suggestions based on what they see.

I have always used adidas for my running shoes, unfortunately they discontinued the model my feet liked. The salesman at run26 coaxed me that asics would be the shoe for me.
It has been a year now and I have worn the shoe 4 times, it rolls my heel to the inside of the shoe so that I’m basically running on the inside edge of my shoe… not comfortable. About 2 weeks after the purchase I stopped in to inquire about the misfitting shoes and the salesman assured me that it was just my feet adjusting to the different brand and sent me on my way.
So now I have a 115 $ pair of shoes that I cannot use. I took it upon myself to reach out to Asics customer service and they replied that they would be more than happy to do an extended customer satisfaction warranty exchange for a like model or similar priced pair of shoes, but to give the retailer a chance to help me out first.
So, I go into run26 and explain all of this to the associate, tell him that I have the paper trial or emails and am happy to show him if I need to. He had to walk to the back to whisper with the «owner» and came out to tell me that «thats just not the way it works» and that there was nothing they were willing to do.
I had also asked if they have any way of pulling up old transactions, the associate told me that they have no way or tracking purchases. I work for a small business and I know that an establishment has to keep several years of past transactions incase they are audited.
what a croc, I will never return to this store, nor will my friends or family who are all avid adventurists in need of a good shoe store, this has to be the worst customer service I have ever recieved.

I love the workout clothes. They are great quality. The customer service was perfect. I will be shopping there for my winter workout clothes.

I’m a new runner, therefore, I have little to no knowledge as to what the appropriate shoe would be for me, so I thought a specialty store would he the best place to go. Boy, was I wrong! I went in, was not greeted or even acknowledged. A few minutes later a guy comes out and asked if we needed help… I figured the confused look on my face, standing in the shoe section would be a good indicator I needed some help. I let him know I was a new runner and didn’t know exactly what I needed for a running shoe so I was hoping he could help me with that. He stares at me and pompously says «soooo, I mean, what do you need, there wasn’t really a question anywhere in what you just said». Stunned that this would actually come out of anyone’s mouth, let alone someone in customer service/​retail sales, I clarified for him that I needed a running shoe and didn’t know what I needed. I stuck around long enough to get the fit information I needed, and suffer through his analysis of my arch and pronation and elitist use of vocabulary that you probably wouldn’t know unless you’re an avid runner, and took my business elsewhere. I was there to buy, but not after my experience with the sales people. They’re definitely knowledgeable but unless you want to be treated like you’re stupid and an inconvenience, I would not recommend this place! I will not be back.

Not only did Shelby help me into a shoe that will help correct my knee pain, he was extremely friendly and a pleasure to talk to. I was also pleasantly surprised by the price I paid! I will defiantly be a repeat customer who will recommend Run26 to friends.

Jarrett and I had a fabulous experience in this place. We’ve just started getting serious about running and figured we needed some good, proper running shoes so we don’t hurt ourselves. I’m clumsy enough without adding bad shoes to the mix!
When we came in, the gentleman behind the counter was welcoming but not pushy. He asked if we were looking for something specific and we said no, wanting to look around first. When we decided we did want some help being fitted, he dropped everything he was doing and gave us his full attention. After watching us run and walk, he recommended the best shoes for us both, brought them out, and watched us walk and run again to make sure they fit right. I think the best part was, I didn’t feel pressured to buy at all. When it came time to make a decision, the gentleman was more than willing to give us the time we needed to discuss our investment.
I know some Unilocalers complained the return policy wasn’t on the receipt so I made sure to ask and it is the best policy I’ve heard! You can go home, run and walk in your shoes indoors AND outdoors for up to a month and if you don’t like them or they fit wrong, you can take them back– no questions asked. How freakin’ great is that?! I wish I could do that with all my shoes! You never know until you’ve worn them awhile.
The prices are reasonable, the service great. I will be back for gear and shoes, most definitley.

I had heard great things about run 26 and popped in for the first time today looking for new running shoes… I was not impressed. I told him I didn’t like the way my current shoes fit and he said that it was just a wide fit. He said it was just a preference and nothing wrong with them. He didn’t offer to help me find a shoe that would be a better fit and told me some of the shoes in there were just there for people who «pretend to be runners».

I drop in from time to time on my way to LA Fitness and purchased a couple of tops, without trying them on, my bad, I know. Neither worked very well so I looked at my receipt and nothing was written about the return policy so I came back in. Sadly, they didn’t accept one because it was on sale. Had I known this I certainly wouldn’t have purchased it. There is no signage stating this and nothing on the receipt nor did the person tell me sales items are non refundable. Not happy.

This review is only for sports bra availability… no love for those with the ‘big girls’ :(Great brand (Moving Comfort) but very limited sizes and number of bras.
No, I don’t currently run (used to dabble in a couple of 5Ks and am trying to get back into it) so I’m not sure on the rest of Run 26… but if I WAS running, I would need a more fitting sports bra… and I couldn’t find it here.

I got a massage from Alex a few months back and would really recommend her. It’s a different style from anything I’ve ever experienced before and Alex does a good job explaining as she works. Basically you’re being drilled by a power tool with a dense foam block attached at the end. The blocks vary in size and shape depending on what part of the body is being worked on and what kind of intensity is desired. It was REALLY painful during, and I was sore a couple of days after, but my body was so relaxed after the pain and soreness passed. Pretty amazing stuff. Go see Alex =)

Love the new mill creek towne center location, so much better than the previous lynnwood location. Can now be combined with other shopping trips which makes it easy to just stop in and see if there is anything new you need. Got a sample of the Dale Schenck massage at the adventure run and it does seem like something worth checking out. There will also be 3 more adventure runs coming up this summer which were super fun. Shelby Schenck was super friendly and helpful. Love that they having so many great events at the store. Got my first pair of real running shoes from them and was very happy with my choice.

This is the best running store in the North End (lynnwood).
These are true runners and trained in running kinesiology to get you in the proper running shoe which is key to running without injury.
If you do happen to get a running injury, I strongly suggest you get a trigger point massage from their LMT Dale Schenck. Seriously not like anything you have ever had before and this really helped me with my IT band issues.