Taco Bell

This Taco Bell has a very nice interior. The exterior architecture is pretty unique as well considering this is a fast wood restaurant. Came in for a quick pair of tacos, got decent service during this visit. Glad to have come across this location on this particular occasion.

At Taco Bell, you either like the food or you don’t. The service is the only thing that will distinguish one Bell from another. This one sucks. The many times I’ve been here, ordering has been a pain. They frequently mess up your order and sometimes outright forget items on your receipt. They also skimp out on portions.
If you bother trying to get them to fix it, it takes them forever to help you. You can wave at them, call them out, but they’ll just stare at you, bewildered and annoyed. If you decide to wait quietly, they’ll go back to talking in Spanish. The only way to get their attention is to wait in front of the register like you’re going to buy something, and even then it takes the store manager coming out and sending someone to take your order. Whoever they send will be annoyed or apathetic.
Anyone thinking I’m a one-​timer is dead wrong. I go here on a regular basis and they ALWAYS act like this.
There are two noteworthy employees to shout out: a young Hispanic girl and a white guy: whenever I see them they always come up with a smile and apologize for any wait.
If ANYONE actually does their job here, THANK THEM.

Fine here regularly, usually the younger guy in the drive through is sweet abd very attentive, but tonight this lady was rude disrespectful abd talked to us like we we’re stupid because we told her she wasn’t charging yes for three things she forgot to write down so «Sandra» I’ll be calling corporate for your rude attitude!!!

Love eating chalupas, crunch wraps, burritos, nachos, mexican pizza, tacos, etc etc from here. If I was on death row I would choose my last meal from here. Yeah its crap but I can’t get enough of it. This location is clean and eveyone seems nice. I would have given it five stars but they got my order wrong once. They corrected the mistake. They even let me eat error too so everything was ok.

Taco bell, the home of bland food with an incredibly insipid bean paste. If I ate here more often, my taste buds would have died a long time ago.
I ate here only once. Had a really hard time explaining that I wanted some melted cheese on the side with my nachos. Did not succeed. Drove away and never came back.

I haven’t been to taco bell in awhile. This location is pretty close to where I live and is open late so it may get some more business from me in the future. The food was good and made fast. Only thing is last time I was at a taco bell they had the volcano nachos, oh how I miss the volcano nachos :/

I have been to Taco Bell lately and let me tell you the food is pretty good. I like the Nacho Bell Grande and the soft tacos. Finally, the food is as good as it was.

This is a good T-​Bell in my book. Brand new facility, nice customer service. I found parking. Hit this place up either before or after you go to the Great Mall if you want to avoid mall prices.

This location charged me for a chicken quesadilla (which I ordered), and gave me a cheese quesadilla. Not sure how they can get that wrong, when it’s on the receipt and probably on the monitor where they read the orders. It was only 11:30 in the morning, so I don’t see how being tired could be an excuse for such a mistake. This is my go-​to taco bell, so I’m pretty disappointed. They should hire more attentive cooks/​food preparers/​whatever.

Cashier was rude! Acted like she was the Taco Nazi. This place blows!

This location is great! Fast and friendly — when it’s not outrageously busy; it’s been my go to since the other one us being remodeled!

The food was great, the cashier was rude saying we don’t take your coupons, well missy, i don’t care, I’m hungry, that’s all.

2013-​09-​24 at 7:50 pm
My family and I went in to get a snack unfortunately we were met by Carmen. She just gave us a blank stare– not saying a word. Then another person came to the cash register and nodded to us. I spoke to Sandra the manager. She said that she would talk to Carmen. The Manager did not even apologize for her behavior. Corporate needs to give this whole crew some training because they do not know how to deal with customers. They were all very quiet and gave us the feeling we were bothering them when we came in because we interrupted their conversation.
Excuse my family and I for trying to patronize your establishment. I guess I have to find another Taco Bell.

Better than some of the other Taco Bells. I like their renovation. Food and service is consistent here. Fast and economical. Decent sized parking lot. When I’m pressed for time which happens quite often, I can just pop in and out and get right back to the grind.

One of the better Taco Bell. Place is clean and neat. Food is good and served better. Staff is also good.

I got here as it was time to close, 1AM and they were nice enough to take our order!
and they made my custom burrito just the way I like it!
oh and it looks lovely after being renovated.

K, I know I’m a loser for reviewing Taco Bell… but…
CHEESY POTATO BURRITO !!!
@.@@@@@@@@

5 star! Why? The workers here care about your experience. There was an obnoxious guy to my left but the worker made sure I felt comfortable and made my experience at a Taco Bell enjoyable. He even came around the counter after I already ate and asked me, «How are you doing?» Who does that at a fast food place? Only here at Taco Bell.
Thank you! :)

a nice quiet location with not a lot of traffic.
the service here is great and quick.

Two tales of two Taco Bells…
This will be the first one, which begs the question; Why would Captain Pie Hole in his lofty eminence and with his legendary (in his own mind, at least) reputability, squander his precious time and erudite wit upon a fast food outlet belonging to a national chain?
Well, partly for revenge, and partly because having discovered that one chain store can differ greatly in quality, value and service from another, he owes it to the really good one, which will be described in a different review, to make the distinction.
I described to the manager on duty at the offending venue what actions I would take in regards to such a grave lapse in human decency, let alone, customer service which this review is concerned.
At that time, she didn’t seem to care, even when I threatened to unlimber our dreaded Sarcasmatron device, and trumpet news of their rancid malfeasance far and wide on
.
(For technical details of the deadly and reasonably unpleasant Sarcasmatron, see the Captains FIRST review of Bill’s Café dated 8-​18-​2009, NOT the follow up review dated 8-​22-​2009)
Maybe she thought I wasn’t serious. Maybe she thinks I won’t send a copy to their corporate headquarters via the national website… BWA HA HA!
Ahem… My wife and I patronized this place on and off for years. Not because it compared well with other Taco Bells but because it was located conveniently between the Fremont Bart Station and our home along with many of our favorite shopping venues.
Because of this, we put up with the rather indifferent service along with meat and bean portions which seemed much smaller than the norm. Indeed, they were ludicrous compared with the corporate promotional pictures of the various items plastered all over the joint.
I even remember for a while, a portioning standard poster issued by the corporation being placed in full view of customers standing at the counter! Despite this, the staff blithely dabbed and smeared portions which did not come near to these guidelines.
There’s nothing like suspecting one is being cheated and then seeing undeniable proof of this provided by the very proprietors committing this flummery! Yet there they were! On our last visit, I didn’t notice the poster being present, although I could have been wrong.
Anyway, due to apathy, or fatigue etcetera, we continued to suffer these indignities from time to time, without complaint. Until… A couple of months ago…
«That’s right Cap’n! Tear em a new one! The sarcasmatron isn’t overheat’n since I beefed up the cooling system, so rock on wif yer bad self!»
(This, from Ma Megabyte, the Captain’s matrimonial unit, partner-​in-​crime and inter-​human/​alien technologist)
Thanks Ma! Here goes.
I had placed my order for 14 «fresco» crispy tacos and waited for the order to be prepared, trusting the staff to get such a simple order right.
For those unfamiliar, Taco Bell, in a laudable effort to provide lower fat and cholesterol menu choices, allows one to order many items with the usual cheese and sour cream to be replaced by a simple pico de gallo, or chunky salsa made of fresh chopped tomatoes, and onions with a touch of cilantro. Yum. We actually prefer these to the originals.
After driving 8.4 miles from the place and arriving home with dinner for myself and a very tired and hungry Ma Megabyte, we discovered upon opening the wrappers that cheese had been applied to our «fresco» tacos, and no pico de gallo was present! Just that and the usual anemic servings of filling. What made this half assed performance even more galling, was that when I ordered, the place was practically empty, not busy at all.
I phoned the manager and after explaining my issue, she said, «Bring em back, we’ll give you new ones.» I explained that it would be necessary for me to drive 16.8 miles round trip on surface streets to do this, and I felt it was only fair that I not only receive a corrected order, but a refund besides. The «lady» reacted to this with raucus laughter and replied, «We’re not in the business of giving stuff away free. Ya shoulda checked em before ya left!»
Somehow maintaining a semblance of calm, I asked if the loss of a regular customer, a miserable review on Unilocal,and a complaint to the corporation was worth saving a few bucks by refusing to make this situation right? She said «I don’t care what you do mister, bring em back or not. I’m busy»… Click.
Well, seeing as this is the first review ever posted by any one for this joint, which has been in business for years, I guess apathy is rampant out there, even among Unilocalers. «DO NOT GO GENTLE INTO THAT GOOD NIGHT! RAGE… RAGE!» … Well, you get the idea.
Captain Pie Hole and Ma Megabyte, Away! (As far away as possible from these… these… miscreants!)
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are copyrighted 2009 by Pie Hole Publishing, all rights reserved.